Seeking Example of BPR Concept of Operation
- September 13, 2018 at 7:25 am #56093
Our organization is in the process of implementing several business process improvement methodologies. We have a huge IT renewal effort going to hit us next year so we would like to get a BPR concept of operation (CONOP) in place before efforts start. Does anyone have an example BPR CONOP or can steer me to someone that does?September 13, 2018 at 10:04 am #203029
@highlander1954 Those are some acronyms. If you can make those rhyme you could be like Don King for Six Sigma.
I am going to take a lesson from my friend Robert Butler (@rbutler) and suggest Google. BPR was 17M hits in 0.62 seconds and CONOP was 208k in 0.37 seconds.September 13, 2018 at 5:08 pm #203030
Guess I should have been more specific. Lean Six Sigma and Change Management are usually used as the core for BPR implementation. Was hoping for organizational CONOP examples using LSS and CM. I guess I was mistaken. I thought ISIXSIGMA forum was for asking and sharing ideas using LSS not a forum for sarcasm.September 13, 2018 at 7:11 pm #203031
Business process reengineering is groundwork before you tackle IT. For IT I strongly recommend CMMI (Capability Maturity Model Integration). Many IT organizations think they have process maturity when they just have technical expertise and project management. I admit I’m a bit prejudiced after 10 years as an internal CMM/CMMI appraiser for a major corporation and 10 more as an independent consultant before I retired but I’ve seen the difference it can make. I can assure you that forcing BPR and LSS into an immature IT organization is a futile exercise. Complaints about CMMI are that it’s far too bureaucratic (That depends on how well you understand and implement it) and in recent years that Agile works better (The latest version of CMMI incorporates agile methods). Visit the CMMI Institute web site to learn more, and for free download of the models. But you will NOT understand them without training and guidance.September 14, 2018 at 3:23 pm #203034
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