iSixSigma

Setting up Targets for Output Parameters

Six Sigma – iSixSigma Forums Old Forums General Setting up Targets for Output Parameters

Viewing 1 post (of 1 total)
  • Author
    Posts
  • #35295

    Jaspreet
    Participant

    Hello ,
    I am intrested in understanding, what is the process used to establish Stds/ Targets for Parameters at any level Input, Process, Output for a given process for e.g. Lets say the Output parameters are
    FCR ( 1st Call Resolution)
    AHT ( Avg Handle Time)
    Abandon Rate
    Jaspreet
     

    0
Viewing 1 post (of 1 total)

The forum ‘General’ is closed to new topics and replies.