iSixSigma

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #244495

    Strayer
    Participant

    Sign in problem.  Unable to comment on a recent discussion because “must be signed in to reply” but everywhere else I look confirms that I am signed in.  Close the website and come back, I see “welcome back”.  Log out and sign back in makes no difference.  When I go back to “most recent topics” it doesn’t recognize that I’m signed in.  Anyone else having this problem?  I’d report this other than in “create new topic” but the latest version of this website doesn’t seem to have any help/support option.

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    #244497

    Michael Cyger
    Keymaster

    Hi Don,

    Sorry for the trouble!

    It looks like you’re signed in, otherwise you wouldn’t be able to post this topic.

    What is the topic you’re trying to post to, that the system is preventing you from posting to? Can you post the thread URL here, or PM me please?

    Our tech team is working on a content distribution network and there might be a bug we haven’t seen yet. If you can help us find it so we can reproduce it, then we’ll squash that bug ASAP.

    Thanks,
    Michael

    /cc @dpacmittal

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    #244513

    Katie Barry
    Keymaster

    @strayer – I’ll also point out here for you and anyone else who comes across this thread that we have a Contact Us link in the footer of every page, which takes you here: https://www.isixsigma.com/contact/.

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    #244520

    Chris Seider
    Participant

    Happy Holidays to all this season

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    #244540

    Katie Barry
    Keymaster

    Thanks @cseider — you, too!

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    #244554

    Strayer
    Participant

    Thanks Katie.  The problem went away soon after I reported it.  As I said, I was signed in but when I tried to comment on a recent discussion it wouldn’t recognize that.  Also, thanks for pointing out the “contact us” link (which I’d normally expect in the header rather than footer or labelled something like “report problem using this site”)

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