iSixSigma

six sigma

Viewing 3 posts - 1 through 3 (of 3 total)
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  • #42151

    V Cooper
    Member

    I’m new to six sigma. I want to know how to use it to improve the education curriculum I facilitate to new telephone customer service representatives.

    0
    #132906

    Jered Horn
    Participant

    Assign the project to someone trained/certified in Six Sigma.

    0
    #132910

    Black Belt Boy
    Participant

    How about tracking defects from the training (things that they were trained on that they failed to do) along with execution. Is there a reoccuring failure? Compare student to student, etc.

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Viewing 3 posts - 1 through 3 (of 3 total)

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