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Six Sigma and Quality Department

Six Sigma – iSixSigma Forums Old Forums General Six Sigma and Quality Department

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  • #30457

    Tony G
    Member

    What should the relationship be between a Six Sigma Black Belt and the company’s Quality department? (which btw is mainly focused on CONQ and ISO issues).

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    #79359

    Erik L
    Participant

    Tony,
    There should be a happy unison between the Quality Department and those individuals that are functioning in a BB, GB, and MBB capacity.  If the Quality organization is focused on assessment of business practices and procedures, utilizing structured assessment tools such as ISO and MBNQA, they should be in an ideal situation to create CAPAs and to flood the job jar with ideas for high-impact projects that are critical to the overall functioning of your businesses key processes.  Our company is in the process of formally tying the output from the CAPA system with our 6 sigma efforts and the ultimate creation of projects.  And in my opinion is a perfect union.  I myself came into BB from a QE capacity and the project that yielded my certification was a process that I had targeted for improvement when I had a quality hat on-those skills that are developed as an auditor help to refine and appreciate a situation for its true potential and impact.  I attribute the ultimate success of the project due to the unique stance that I had in relation to the process and was able to achieve manageable scope and create a team with minimum effort.  I found the overall transition into BB and subsequently MBB to be easier then some of my peers due to the training and type of work that I was performing as a QE-the tools were not new but the DMAIC thought process was a new spin on the PDCA loop to transition through the tools.  Good luck in working with this vital group. 
    Regards,
    Erik

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    #79367

    Ron
    Member

    Six Sigma is or should be, a company wide methodology for problem solving. The relationship with a QC department should be no dofferent than with an engineering or finance department. The only difference may be in the amount of involvement.
     
    QC departments should be as involvedas all other departments in sending people to be six sigma trained and working problems to solutions and perhaps focused on particular types of problems unique to their specialty.
    Are you having a specifc issue or is the question just general?
     

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    #79369

    Tony G
    Member

    Ron,
    Just wondering if a SS Black Belt should be [reporting] within or outside of the Quality department.
    Regards,
    TG

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