iSixSigma

Six Sigma application in service industry

Six Sigma – iSixSigma › Forums › Old Forums › General › Six Sigma application in service industry

Viewing 30 posts - 1 through 30 (of 30 total)
  • Author
    Posts
  • May 30, 2003 at 8:28 am #32396

    Alan Choi
    ★ 10 Years ★
    Participant

    I am an university student and doing my final year project about Service six Sigma, Can anyone give me some web site have some information and study case of six sigma application in service industry .
    Thanks

    0
    June 17, 2003 at 12:05 am #87010

    Joy Scott
    ★ 10 Years ★
    Participant

    Alan,
    I’m doing a research paper for my MBA on the same topic.  Did you have any luck finding anything or could you point me in the right direction?

    0
    June 17, 2003 at 2:01 am #87013

    Broomfield
    ★ 10 Years ★
    Participant

    Hi John,
    I have already searched some information and document on this, if you need, please give me your email and I will send them to you then.
     
     

    0
    June 17, 2003 at 10:44 pm #87051

    Joy Scott
    ★ 10 Years ★
    Participant

    That would be so helpful! My email is
    [email protected] you!
    Jo

    0
    July 13, 2003 at 5:23 pm #87904

    Sashi
    ★ 10 Years ★
    Member

    Hi:
    We are looking to implement Six Sigma in the Service (hospitality) industry. Can you email me any information you might have collected (to [email protected]). Thanks.
    Sashi

    0
    October 22, 2003 at 2:14 pm #91343

    Giorgio
    ★ 10 Years ★
    Participant

    Alan,
    pls could you forward me all documentation you got about service industry?
    Appreciated and thanks in advance
    Giorgio
     

    0
    October 23, 2003 at 6:16 am #91391

    Broomfield
    ★ 10 Years ★
    Participant

    Can you give me your email so that I can send you some material I got from web site?Most of them are case study such as citibank, network company in UK etc, also there are some definition of Six Sigma by different editor with similar words. Hope it may help you 

    0
    October 23, 2003 at 7:18 am #91393

    Giorgio
    ★ 10 Years ★
    Participant

    Alan,
    here my e-mail : [email protected]
    Just let you know I’m a Senior BB in Johnson Controls Inc.
    One more time thanks.
    Rgds – Giorgio

    0
    October 23, 2003 at 2:20 pm #91427

    Rajanga Sivakumar
    ★ 20 Years ★
    Participant

    Dear Alan,
    Can send you please send to me also the material you got from web site?
    My email id is [email protected]
    Thanks
    Rajanga

    0
    October 23, 2003 at 2:30 pm #91429

    Restagno
    ★ 10 Years ★
    Member

    Hi Alan,
    Could you also please send the material that you got?
    My e-mail is [email protected]
    Thanks, Sergio

    0
    October 23, 2003 at 2:50 pm #91432

    April
    ★ 10 Years ★
    Participant

    Hi Alan,
    I too would like a copy of the information.  My email address is [email protected]
     
    Thank you

    0
    October 23, 2003 at 5:34 pm #91449

    BikeRider
    ★ 10 Years ★
    Participant

    Alan,   I would also appreciate a copy of the information.  Email: [email protected] Thank you in advance!

    0
    April 18, 2005 at 11:14 pm #117990

    Kent Bauer
    ★ 10 Years ★
    Participant

    Please forward info (or web site) on service industry.
     
    Thanks…Kent

    0
    April 27, 2005 at 10:41 pm #118549

    bobo
    ★ 10 Years ★
    Participant

    thanx

    0
    February 7, 2006 at 6:03 pm #133518

    Darius Koch
    ★ 10 Years ★
    Participant

    I also am working on my Masters thesis and this is the topic.  I would appreciate receiving the information as well.  Thanks!

    0
    February 7, 2006 at 6:57 pm #133520

    6sigmadeewana
    ★ 10 Years ★
    Participant

    Please forward me the information at
    [email protected]

    0
    February 7, 2006 at 7:10 pm #133521

    Ken Feldman
    ★ 10 Years ★
    Participant

    Are you and the previous poster aware that you are responding to a thread over two years old????  Don’t be too surprised if there is a delay in responding to your request……..

    0
    July 8, 2006 at 12:55 am #140084

    Kon
    ★ 10 Years ★
    Participant

    Hi Alan,
    Can you please forward me the documentation as well? Thanks
    Just in case you do not see this message. Can someone help by forwarding me the documentations as I am doing a research on 6 sigma.
    [email protected] from Malaysia

    0
    July 10, 2006 at 6:28 am #140104

    simon cheng
    ★ 10 Years ★
    Member

    Hi Alan,
    I am studying Six Sigma application in service industry in HK. If you have any case study information, please send the info to me at [email protected].
     
    With best regards,
    Simon

    0
    July 10, 2006 at 6:53 am #140105

    Amir John
    ★ 10 Years ★
    Participant

    Why we  should  do  that??

    0
    July 10, 2006 at 11:47 pm #140165

    Ken Feldman
    ★ 10 Years ★
    Participant

    Big Duh!!!! He could read the thread a few lines down and realize it is the same. Because he didn’t he gets no responses!!!!

    0
    July 15, 2006 at 1:40 pm #140390

    Ronald
    ★ 10 Years ★
    Participant

    Allan, coincidently I am also doing a small research for sharing with my students in the same area. Appreciate if you can forward some info on the application of Six Sigma in the Service Industry. A simple example or case study should be good enough.
     I also welcome feedback on a practical application of Six Sigma in the manufacturing industry. Many thanks for any contribution.
     

    0
    July 15, 2006 at 3:04 pm #140394

    Ken Feldman
    ★ 10 Years ★
    Participant

    Lee, first of all you are responding to a three year old post…dumb.  Secondly, if you have no examples and applications for SS in Service or Manufacturing what the hxxl are you doing teaching anyone anything???

    0
    July 15, 2006 at 3:12 pm #140395

    Anonymous
    ★ 20 Years ★
    Guest

    Darth,
    This is quite common in the UK. I know several senior lecturers who’ve never solved a problem, never worked on a project, and never been involved in a deployment.
    When you ask any question about their examples they provide there is no subtance, and yet when you give them a real example … they don’t believe you – such is the nature of our topsy-turvy world right now; no wonder so many things don’t work  anymore (UK.)
    Have a good weekend!
    Cheers,
    Andy

    0
    July 15, 2006 at 4:24 pm #140400

    Mike Carnell
    ★ 20 Years ★
    Participant

    Darth,
    This isn’t that unusual. Some of the most published authors on Lean Six Sigma have never done projects of any sort. Some of the other authors were other types of consultants and just jumped onto a fast moving train. They served that segment of the market well that was looking for the non-math approach to Six Sigma.
    Regards

    0
    July 15, 2006 at 5:59 pm #140403

    Marlon Brando
    ★ 10 Years ★
    Participant

    Excellent

    0
    July 15, 2006 at 7:42 pm #140405

    Orang_Utan
    ★ 10 Years ★
    Participant

    This is something expected from academians, talking nonsense to innocent students is their paid expertise.
    I received a phone call from a consultant of Fidelity Thailand last Friday. The consulant has no clue on what is lean six sigma, but still they are bidding for a lean six sigma project with a local bank. They even asked me how much they shall charge their client. Huuuh!!!
     

    0
    July 15, 2006 at 8:23 pm #140406

    Marlon Brando
    ★ 10 Years ★
    Participant

    I can  tell  dozens  of  such  stories.Anyhow  it  is  the  client’s fault,who  are  seeking  titles instead  of  hands-on  experience?It  is becoming  like  a  Spaghetti  map,where  the   interrelationships looks  like   a  bowel of  spaghetti:No  ethics,No  appropriate  Experience:Just  they  try  first  to  win  the  contract,afterward they perform a  lot  of  mess ,confused  everybody  even  themselves??

    0
    July 15, 2006 at 10:12 pm #140410

    Orang_Utan
    ★ 10 Years ★
    Participant

    The client will blame lean six sigma does not work, is just like another TQM.

    0
    July 16, 2006 at 9:05 am #140424

    G
    ★ 10 Years ★
    Member

    Hi
    Can you please share the documents which you have for application of six sigma in service industry.My email address is [email protected]

    0
  • Author
    Posts
Viewing 30 posts - 1 through 30 (of 30 total)

The forum ‘General’ is closed to new topics and replies.