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Six Sigma application in service industry

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Viewing 30 posts - 1 through 30 (of 30 total)
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  • #32396

    Alan Choi
    Participant

    I am an university student and doing my final year project about Service six Sigma, Can anyone give me some web site have some information and study case of six sigma application in service industry .
    Thanks

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    #87010

    Joy Scott
    Participant

    Alan,
    I’m doing a research paper for my MBA on the same topic.  Did you have any luck finding anything or could you point me in the right direction?

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    #87013

    Broomfield
    Participant

    Hi John,
    I have already searched some information and document on this, if you need, please give me your email and I will send them to you then.
     
     

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    #87051

    Joy Scott
    Participant

    That would be so helpful! My email is
    [email protected] you!
    Jo

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    #87904

    Sashi
    Member

    Hi:
    We are looking to implement Six Sigma in the Service (hospitality) industry. Can you email me any information you might have collected (to [email protected]). Thanks.
    Sashi

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    #91343

    Giorgio
    Participant

    Alan,
    pls could you forward me all documentation you got about service industry?
    Appreciated and thanks in advance
    Giorgio
     

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    #91391

    Broomfield
    Participant

    Can you give me your email so that I can send you some material I got from web site?Most of them are case study such as citibank, network company in UK etc, also there are some definition of Six Sigma by different editor with similar words. Hope it may help you 

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    #91393

    Giorgio
    Participant

    Alan,
    here my e-mail : [email protected]
    Just let you know I’m a Senior BB in Johnson Controls Inc.
    One more time thanks.
    Rgds – Giorgio

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    #91427

    Rajanga Sivakumar
    Participant

    Dear Alan,
    Can send you please send to me also the material you got from web site?
    My email id is [email protected]
    Thanks
    Rajanga

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    #91429

    Restagno
    Member

    Hi Alan,
    Could you also please send the material that you got?
    My e-mail is [email protected]
    Thanks, Sergio

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    #91432

    April
    Participant

    Hi Alan,
    I too would like a copy of the information.  My email address is [email protected]
     
    Thank you

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    #91449

    BikeRider
    Participant

    Alan,   I would also appreciate a copy of the information.  Email: [email protected] Thank you in advance!

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    #117990

    Kent Bauer
    Participant

    Please forward info (or web site) on service industry.
     
    Thanks…Kent

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    #118549

    bobo
    Participant

    thanx

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    #133518

    Darius Koch
    Participant

    I also am working on my Masters thesis and this is the topic.  I would appreciate receiving the information as well.  Thanks!

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    #133520

    6sigmadeewana
    Participant

    Please forward me the information at
    [email protected]

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    #133521

    Darth
    Participant

    Are you and the previous poster aware that you are responding to a thread over two years old????  Don’t be too surprised if there is a delay in responding to your request……..

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    #140084

    Kon
    Participant

    Hi Alan,
    Can you please forward me the documentation as well? Thanks
    Just in case you do not see this message. Can someone help by forwarding me the documentations as I am doing a research on 6 sigma.
    [email protected] from Malaysia

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    #140104

    simon cheng
    Member

    Hi Alan,
    I am studying Six Sigma application in service industry in HK. If you have any case study information, please send the info to me at [email protected].
     
    With best regards,
    Simon

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    #140105

    Amir John
    Participant

    Why we  should  do  that??

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    #140165

    Darth
    Participant

    Big Duh!!!! He could read the thread a few lines down and realize it is the same. Because he didn’t he gets no responses!!!!

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    #140390

    Ronald
    Participant

    Allan, coincidently I am also doing a small research for sharing with my students in the same area. Appreciate if you can forward some info on the application of Six Sigma in the Service Industry. A simple example or case study should be good enough.
     I also welcome feedback on a practical application of Six Sigma in the manufacturing industry. Many thanks for any contribution.
     

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    #140394

    Darth
    Participant

    Lee, first of all you are responding to a three year old post…dumb.  Secondly, if you have no examples and applications for SS in Service or Manufacturing what the hxxl are you doing teaching anyone anything???

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    #140395

    Anonymous
    Guest

    Darth,
    This is quite common in the UK. I know several senior lecturers who’ve never solved a problem, never worked on a project, and never been involved in a deployment.
    When you ask any question about their examples they provide there is no subtance, and yet when you give them a real example … they don’t believe you – such is the nature of our topsy-turvy world right now; no wonder so many things don’t work  anymore (UK.)
    Have a good weekend!
    Cheers,
    Andy

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    #140400

    Mike Carnell
    Participant

    Darth,
    This isn’t that unusual. Some of the most published authors on Lean Six Sigma have never done projects of any sort. Some of the other authors were other types of consultants and just jumped onto a fast moving train. They served that segment of the market well that was looking for the non-math approach to Six Sigma.
    Regards

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    #140403

    Marlon Brando
    Participant

    Excellent

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    #140405

    Orang_Utan
    Participant

    This is something expected from academians, talking nonsense to innocent students is their paid expertise.
    I received a phone call from a consultant of Fidelity Thailand last Friday. The consulant has no clue on what is lean six sigma, but still they are bidding for a lean six sigma project with a local bank. They even asked me how much they shall charge their client. Huuuh!!!
     

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    #140406

    Marlon Brando
    Participant

    I can  tell  dozens  of  such  stories.Anyhow  it  is  the  client’s fault,who  are  seeking  titles instead  of  hands-on  experience?It  is becoming  like  a  Spaghetti  map,where  the   interrelationships looks  like   a  bowel of  spaghetti:No  ethics,No  appropriate  Experience:Just  they  try  first  to  win  the  contract,afterward they perform a  lot  of  mess ,confused  everybody  even  themselves??

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    #140410

    Orang_Utan
    Participant

    The client will blame lean six sigma does not work, is just like another TQM.

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    #140424

    G
    Member

    Hi
    Can you please share the documents which you have for application of six sigma in service industry.My email address is [email protected]

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