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Six Sigma compared to ISO 9000?

Six Sigma – iSixSigma Forums Old Forums General Six Sigma compared to ISO 9000?

This topic contains 236 replies, has 197 voices, and was last updated by  Gaurav 9 years, 8 months ago.

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  • #27067

    Laura Timmermans
    Participant

    Who knows the significant difference between Six Sigma and ISO 9000? What are the advantages or disadvantages.

    Thanks for helping on our project.

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    #65848

    Jim Parnella
    Participant

    In essence, ISO 9000 requires you to:
    * Say what you do
    * Do what you say
    * Record what you did
    * Check on the results
    * Act on the difference

    In effect, ISO 9000 up to now(but not including the Year 2000 standard which is just now getting out to the world)can be thought of a BASIC, ENTRY-LEVEL quality program. It only consists of the basic stuff, nothing that would excite your financial people, or delight your customer base.

    There is NO requirement to:
    * Continually improve the process
    * To discover and reduce/eliminate sources of variation
    * To actively promote employee involvement

    Six Sigma is a data-driven approach to process improvement aimed at the near-elimination of defects from every product, process and transaction. The purpose of Six Sigma is to gain BREAKTHROUGH knowledge on how to improve processes to do things BETTER, FASTER, and at LOWER COST. Six Sigma improvements must provide TANGIBLE BUSINESS RESULTS in the form of cost savings that are directly traceable to the bottom line. ISO 9000 doesn’t even begin to look at the bottom line.

    Jim

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    #65852

    Cone
    Participant

    I would like to the reply made by Jim.

    ISO 9000 is not just a BASIC, BASIC, ENTRY-LEVEL quality program as Jim would like to put it. In fact more than a program it is a system–a management system that focuses on continous improvements. What Jim considers as basic are 20 elements (1994 version) or quality requirements that an organization must satisfy and demontrate through an independent/qualified Certification Body or External Quality Systems Assessor as others would refer to them.

    Being passed these series of standards would not immediately excite your financial people in fact no other system even six sigma can claim such a result but in the long run as your organization continually improve through the built in standard of ISO sooner or later smile will be on their faces.

    ISO 9000 quality systems rapidly advanced to all corners of the globe simply because of customers are demanding such a system from their suppliers. So I guess that’s more than delighting your customers but moreso satisfying their requirements.

    Jim contends that there is “NO requirement to Continually improve the process…” ISO has these so called “dynamic elements” amongst are Internal Quality Audit, Control Of Non-conformity, Corrective and Preventive Action, and Management Review. I preferred using the the word “Dynamic” to describe these elements as a whole because these elements afford an organization tools to continuously improve.

    As to Jim’s other contention:

    “* To discover and reduce/eliminate sources of variation” — Please refer the elements mentioned above, and Statistical Techniques requirement of the Standards.

    “* To actively promote employee involvement” – The entire system of ISO 9000 cannot be successfully implemented without the active involvement of the entire organization.

    Gary

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    #65853

    Anonymous
    Participant

    Our company has been ISO 9000 certified for about 5 years. The objective was to document all processes throughout the organization. ISO creates “minimal standards” of quality, (not to say the required effort is minimal by any means), implementing ISO from scratch can require several years. Thereafter what you have is a fully documented Quality system with well defined protocol’s for things like regular process audits.

    Six Sigma on the other hand is a “process improvement technique. Our company implemented six sigma eight months ago, I’m one of four certified Black Belts to have been trained in that effort to date. Based on our brief experience we have found ISO and Six Sigma to very compatible. Six Sigma tools are for creating process improvement quickly, ending with the Control phase of DMAIC.

    However, without a viable Quality System (like ISO) it’s very difficult to “Hold the Gains” obtained in the DMAIC process in the long term.

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    #65866

    Hogg
    Participant

    The difference between ISO 9000 and Six Sigma

    I buy UPVC double glazed windows from an ISO 9000 registered company (I actually bought 6). They measured the holes wrongly, when the replacements came they had dirt on the inside of the sealed glazed units. One window leaked (and damaged the decor), and several handles did not work. One window was supposed to be frosted glass, and came as clear. The replacement was the wrong frosted glass – it took three attempts to get it right.

    In all they made two lots of frames and three lots of sealed units, and it took 6 months to sort out, and almost went to arbitration.

    I buy UPVC double glazed windows from a Six Sigma company (if only!). They arrive quicker, they are exactly the right size, they are exactly what I expected and ordered. They all work and are clean. They also cost less, since there is less scrap, less waste and error, and much less time arguing about what was delivered and why it was wrong.

    The first company has lost not only my business but also that of the builder and the architect I used. If I can find the second company, they will get all of my business in future, and personally I don’t care about the ISO 9000.

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    #65867

    Velasquez
    Participant

    Geoff-

    I think you nailed it on the head with your analogy, but I wanted to try to clarify it a little more, if possible.

    The difference in the two companies is that the ISO9000 company has procedures and policies surrounding the manufacture of the items. It does not actually measure the CUSTOMER’S EXPERIENCE. The frosted glass window that you ordered was probably build in the process that build frosted glass windows — from the manufacturing point of view nothing went wrong. It may be an issue between sales and operations/manufacturing (communication, hand-offs, etc.)

    Six Sigma, exactly as Geoff writes, looks at the customer’s experience. Did they receive the windows within the specs that we told them? Did the windows have any customer perceivable (ie customer defined) defects? If we did the installation, what was the span around installation? Did the installers show the buyers how to operate all the windows? There are many discrete and continuous measurements that are vital to the success of a business.

    It’s all how you look at the situation.

    Martin

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    #65868

    Laura Timmermans
    Participant

    I don’t think it is of real importance if companies use either Six Sigma or ISO 9000 in this case.
    But thanks anyway for your reaction

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    #65875

    Jim Parnella
    Participant

    Gary,
    Sorry you didn’t like my response very much but I stand by it. The fact is that ISO 9000 represents a very basic quality program, at least the earlier version from 1994 I believe. I can’t speak for the 2000 standard because I haven’t seen it, but do understand that they tightened it up a bit.

    Please see the response from “Anonymous” below of February 20th. He makes a good point. Six Sigma and ISO 9000 are very compatible (no doubt about that) because ISO puts in the quality system and Six Sigma puts in the actual quality improvements.

    Again, I realize that you didn’t like my response. And I do understand that it is hard (very hard) to achieve the ISO 9000 certification, but the fact remains, that ISO 9000 does little to guarantee high quality preducts and services.

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    #65887

    Cone
    Participant

    Sorry Jim, if I made such an impression. The fact of the matter is, I do not totally disagree and dislike your response. Perhaps some seeming demeaning words and phraseoly about the ISO system that you used that made me react. Again, my apologies.

    Hey, I believe both you and Mr/Ms “anonymous” are correct in pointing out that “ISO 9000 does little to guarantee high quality preducts and services,” but if I may add a little bit that neither system nor technique can guarantee high and efficient quality product/service. If if may use such cliche: “No one, nothing is perfect.”

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    #65899

    Scott Mertens
    Member

    ISO is only as good as you want to make it! The new revisions are a step in the right direction for forcing companies to continously improve. If you put the systems of continous improvement, customer feedback etc. into the early version you have a solid foundation if that is what you want. Some were done quickly just to get that registration.

    Six Sigma will again only be as good as the people directing the program. If they change, what is left?

    Any Quality program is only effective as long as it is active! Never ending commitment means never ending quality. How many companies do not get distracted from any program, quality (Juran, Deming, Crosby, Shainin, Quality Circles, Six Sigma…)or otherwise? Not many. The ones who maintain focus are the ones that continue positively, reguardless of the name of the program.

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    #65910

    Patrick Waddick
    Participant

    Remember that ISO 9000, including both the 1994 and 2000 versions, is non-prescriptive and largely based on compliance to the standard. Six Sigma, on the other hand – as taught at progressive companies like General Electric, Motorola, and Allied Signal, etc – is prescriptive. With its tools, concepts, and roadmaps for process improvement, Six Sigma equips an organization with most of what it needs to succeed. All that is left is brain power and leadership to drive and sustain the quality initiative.

    ISO 9000 does not ensure that systems or processes are running efficiently or effectively. In addition, it does not ensure that processes will provide consistent output that is of value to the customer (product integrity or product performance). Six Sigma, though, is based on delivering consistent and reliable output to the customer through a ‘breakthrough management strategy’ that is designed to shrink or eliminate variation associated with the output.

    The intentions of ISO 9000 are good, and offer a measure of protection to an organization looking to establish and define itself in terms of the standards and procedures they will follow to meet customer needs. But without acquiring a ‘breakthrough management strategy’ to continuously improve business processes, often the impact of being ISO certified means that performance will remain relatively stagnant or get worse over time – i.e. there will be fewer breakthroughs.

    From my experience, and in comparing notes with other organizations, much of the time spent on sustaining ISO 9001 certification is the participation in audits – both internal quality audits and the audits conducted by the registrar. Most, if not all, of these audits represent a small sample of the population being studied, i.e. they are not statistically valid samples. The judgements, conclusions, and observations made during audits are often highly subjective, too, depending on the auditors.

    Most troubling to me, however, is the activity succeeding the audits – the corrective actions in response to nonconformances. Many times the write-ups are merely pointing out that a procedure or work instruction is not being followed in all cases, as required by the standard being imposed. As a result, more time is spent on “retraining the individuals” or re-writing the standard, instead of engaging in Six Sigma improvements (defining the process, assigning ownership, developing metrics and baselines on the process, and seeking to co

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    #66075

    Jim Parnella
    Participant

    Patrick,
    Well stated.

    That said, let’s not degrade ISO 9000 too much because it does have a valuable role to play in standardization of procedures and processes. For REAL, breakthrough improvement however, ISO doesn’t cut it. This type of job requires Six Sigma.

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    #67128

    Jon Berry
    Participant

    I agree with Scott’s reaction.

    I’ve worked with multiple ISO standards and they’re only really as good as the information, effort, and understanding put into them and the people doing it. The 2000 version of 9001 goes a long way toward setting objectives for process performance, monitoring (measuring) that performance, taking actions to reduce variations from targets, follow-up, etc.

    I also think that six sigma methodologies can go a LONG way to complement the application of ISO in terms of selecting the best opportunities to delight the customer (and customer feedback and satisfaction monitoring is a HEAVY requirement of the 2000 version) and enhance profitability for a business.

    If used as intended by the formulators, a well designed and executed ISO system can enhance a business; six sigma effetively applied would help to effect that. If hastily done to put a certificate on a wall, ISO can make a company suffer. As always, GARBAGE IN–GARBAGE OUT.

    Finally, much of the ISO approach might seem basic to an “enlightened” company applying such methods as six sigma. You know, the Motorola’s, G.E’s, etc. Do you think that they represent the the spectrum of quality practices across the vast array of industries and businesses across the globe? Feel fortunate if you are among the “enlightened”.

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    #67526

    Isabel
    Participant

    Six Sigma compared to ISO 9000?

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    #68090

    David Smith
    Participant

    I consider that much of the discussion about six sigma and ISO 9000 is not completely accurate.  ISO 9001:2000 has a focus oncustomer requirements, conrolling processes, providing customer satisfaction, setting objectives, measuring performance and identifiying and implementing improvement.  Six sigma and ISO 9001:2000 are a perfect match.  Six sigma can be the mechanism used to ensure continal improvement with a quality management system based on the ISO model.
    David Smith

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    #68906

    Santosh Khadagade
    Member

    Hi,
    Read your response on the difference between ISO 9000 and Six sigma. ISO 9000 is revised and it is quite a time now we forget about the old version. The new standard has all the ingradients of continual improvement and can bring in six sigma into its fold. Management has at last has to recognise that improvements can not be delegated. ISO 9000 provides mechanisms to set right objectives, set processes to achieve these, monitor, measure and improve continully. It can be a good starting point for introducing six sigma concepts at all the levels at a manageable level. Let the people learn to work on 3 sigma, the concept is important and not 3 or 5 or 6 sigma. Once people taste the benefits of statistical thinking and managing, six sigma would automatically follow. I am not too happy with excessive emphasis on quick returns focus some people bring in. Remember Dr. Deming. Have constancy of purpose and success follows.   

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    #69028

    Sanjay mehta
    Member

    I totally disagree with Jim it is not a question degrading ISO 9000 or supporting six sigma.ISO 9000 is a quality management system std, since it is generic std it allows lot of freedom in its implementation but if properly utilised it is the foundation stone for improvement (refer earlier reply by Garry).There were some drawbacks in the ISO 9000:1994 but they have been removed in ISo 9001:2000 version .Six Sigma is basically a tool for improvement for a particular product/ process and can be or should be used along with ISO 9001.But since ISO 9001 involves the entire company and integration of various depts its effect is not seen immediately .Over all I think as mentioned above one is QMS and the other is Tool for improvement. This is not to critise any of them since I have knowldege of both .

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    #71765

    claire
    Participant

    Interesting debate i am student doing a report on Six Sigam for my final year project and some of the comments were interesting However it appears that people are still torn between ISO an Six Sigma. Both emphasise the need for continuous improvement. I would just like to make the point that it is not just continuous improvement in the companies implementing these standards but improvement in the standards themselves that may be required. ISO has shown that it too needed to be improved  and has been . I would not jump on the six sigma band wagon so fast as in a couple of years down the line we maybe asked to compare six sigma to another new quality tool  on such a website. Any standard that can reduce defects and cost is good but everything can be improved and I am sure that someone down the line will highlight a fault with this new quality tool and we will be jumping off six sigma and onto the next quality trend. however it wont be me.

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    #71766

    Cannizzo
    Participant

    Claire,
    I appreciate you comments, but I have to disagree. I believe there is a disctinct difference between ISO (a quality management system) and Six Sigma (a quality improvement system). While there may appear to be similarities from the 30,000 foot level, anyone that has been in the trenches of implementing both systems knows the difference.
    I think it’s naive to think that Six Sigma is just a passing fad that that we’ll (and I assume when you say “we”, you mean corporate america or corporations anywhere worldwide — because these are the ones who will receive the most benefit from a system like Six Sigma) “be jumping off six sigma and onto the next quality trend”.
    I ask that you do some research on Six Sigma before you complete your report. Call some people that have implemented Six Sigma for 5-7 years. Call the major Six Sigma consulting companies and ask if you can interview them over the phone. Ask for real world examples and savings. Ask how Six Sigma is different from ISO. You won’t be disappointed, and neither will your course instructor.
    Good luck,Carol

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    #72065

    Rhonda Goss
    Member

    I agree. A quality program succeeds or fails based on its management committment and their committment to the system.

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    #72133

    Ang
    Participant

    Six Sigma or ISO . I have been involved in the implementation, improvement activities and teachings of both in various organisations. Only one thing rings true to me from all that I have read in this forum. No Committment, No Success.
    For those of you who say Six Sigma is a good improvement tool, you need to go back to school. Six Sigma is a lot more than process improvement through DMAIC.
    Six Sigma or ISO9000, they are only as good as their practioners and the level of support and drive they get from top down.
    Alas, there are not enough Jacks’ in the world. ( I’ve never worked at GE but wouldn’t it have been great to have him behind you?)
    Peter

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    #78705

    ajay kumar chourasia
    Participant

    i want to know who are the indian companies who has been certified as a six sigma company.

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    #78706

    Grosvenor
    Participant
    #78719

    shree nanguneri
    Member

    Hi,
    We have had several documents and replies on this subject.  Why can’t we simplify this approach and try the following?  This has worked everytime we tried it.
    Ask your customer if they care that you are an ISO 9000 registered organization?” or if they care you are utilizing the principles of Six Sigma and Lean and would guarantee them a value proposition that would include the following:
    (1) Increased Product/Service Quality
    (2) Increased Speed and
    (3) Increased Value for Product (maybe cost or other)
    year after year.
    Go to your supplier and demand that they do the same and forget about trying hard to keep their ISO 9000 certification but deliver to the value proposition and that you an help them accomplish that and look for the response and you will now the difference between the two even rom your suppliers.
    Their responses should tell you very well what ISO 9000 and Six Sigma could mean to your business?  If you need details to this approach, I can be reached at nangueri@yahoo.com
    Good luck to you in your efforts to finding the answer otherwise.
    P.S. Of course the person you are talking to has to be exposed to these concepts or expereince the value proposition you are offering through the next bill of goods to qualify for a response.
    Shree
     
     

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    #81152

    P.NATARAJAN
    Participant

    Hi Geoff
    one can easily understand and may adopt to six sigma by your example.but you can’t generalise the problem which you have faced with all ISO-9000 certified company.because i have worked in a manufacturing company where we have got ISO-9001 and now we are working on SIX SIGMA journey also.even before we start of this 6S  we made good quality product.now after we have started 6S in our company we are feeling it’s power tool every organization should use.
    bye

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    #83954

    New To Sigma
    Participant

    ISO BEFORE SIGMA???I’m new to the mix, so please forgive my ignorance.Based on reading this thread, it seems to me that a company should first become ISO compliant THEN implement a Six Sigma program. Would the experts agree with this statement?PS – Does ISO apply to non-manufacturing processes?

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    #83961

    OAN
    Participant

    I have read your conversations and I think quality depends entirely on management commitment to provide goods to customer specifications, these managers must be commited to company growth in orther to carry on their goals throughout the entire work force.  You can have ISO 9000, Six Sigma, SPC, or others out there promising to do the job for your company and your customer, but until and I repeat, the entire management system is commited to succeed with the implementation of any system, neither of the above will work.
    Different customers may require different systems in order to do business with a Company, I have seen it, “been there and done that”, it is up to you to demonstrate your full commitment to the entire production system and once you demonstrated achievement, I am sure you can approach your customer and be a winner. And that is when your Company is very competitive and quality orientated.
    Thanks for reading, and if this makes sense to you, I am glad I could help.
    OAN
     

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    #83963

    Quality Veteran
    Participant

    I am a 15 year veteran of Quality and approaching a 5 year ‘relative’ old hand at Six Sigma, I ahve a PhD in Aeronautical Science, an MBA from Cranfield, I am ASQ Certified to QM Level, I am certified by the SSA to MBB Level and a Champion to boot, I have many other credentials and experience for what I am about to say, So please take note ?
    ISO 9000 and Six Sigma should be, But aren’t, inextricably linked. You do not have to do one before the other, if you want a badge on the wall, go ISO 9000, If you want an excellent and efficient profit making organisation, implement Six Sigma, But a word of warning, If your very top management enter into either half heartedly then you will fail !
    ISO applies to all industries, as six sigma can apply to any process, do not fall into the common trap of assuming six sigma can’t work for you because you have some type of super special process, not so, if you can collect data, you can apply six sigma tools to improve it.
    I am constantly amazed by the lack of understanding there is in the world of this and other improvement tools, It almost seems like people are scared to understand the concept, the UK will suffer if more people in this country don’t WAKE UP and smell the coffee.
    Dr. Steve Pickering
     

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    #83968

    mark lamfu
    Participant

    I think the major differenecs between ISO9000 and Six Sigma include:
    1. ISO9000 is to establish and maintain the quality management system as to provide quality product consistently , six sigma is to reduce process variation to  strive for performance excellent.
    2. ISO9000 is to set organizational quality objectives to satisfy customer, six sigma is an effective tool to achieve  the objective.
    3. ISO9000 emphsizes 8 management principles, reflects the overall status of  a organization, Six sigma is focused on some specific case and reflects partial activitive of the organization.
    If you carefully study both of them, you will find more differences, of course, many similar areas also will be felt at same time. 

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    #85408

    ajit chourasia
    Participant

    At least I am pretty sure about Wipro Enterprises. 4 yrs back when I was working there we need 2 go thru six sigma training. Another company might be NIIT. Not sure though.
    Hope it helps
    Ajit

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    #85708

    Gutavo Loustaunau
    Participant

    I´m totally agree with Dr. Steve Pickering, ISO and six sigma can be a complement. Not so many people understand ISO since 1994, because if you read it well it mention the improvent since, as well as the analisys. I´m searching info to get together ISO and six sigma if you can help me, thanks

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    #85771

    ithrees
    Participant

    sir,
    send me the details.
    Thanking you

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    #86337

    Anton Wijaya
    Participant

    Hi there………
    I’m working at PT. Katexindo Citra Mandiri, Cakung. Now, i have a difficult to find AQL Standart 2.5 and AQL 4 in Garment.
    Anyone can help me??
     
     

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    #86370

    Wagh
    Participant

    Hi Anton,
                 pls refer ISO 2859 – 1 : 1999 . This standard contains AQL sampling charts for AQL 2.5 & 4.
    AQL sampling is the same whether garments or any other product.
    Hope that was useful.
     
    prasad
     

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    #86405

    Anton Wijaya
    Participant

    Terima kasih atas bantuannya tapi saya masih belum mendapatkan prosedure AQL 2.5 dan 4.0 secara spesifik. Karena saya harus membuat procedure sampling AQL 2.5 di bagian produksi dan AQL 4.0 untuk final inspection sebelum shipment.Saya sudah memiliki Tabel yang digunakan yaitu Single sampling(Reduce, Normal, tighten: Level I&II) dan Double Sampling (Reduce, Normal, tighten: Level I&II)! Thanks…… 

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    #86724

    Zuo
    Participant

    Hi,
    I browsed the net enough and found very little material on the actual differences between ISO 9001:2000 and Six sigma. It would be of great help if anybody can guide me to a useful link or provide me with some material.
    Cheers & Regards,
    Edward

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    #86753

    austin
    Participant

    no. the 2000 version of ISO 19000 has more requirement than 1994 version does.

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    #87774

    rio
    Member

    Our company uses a combination of ISO and CMM for our procedures and Six Sigma DMAIC as process model.  It’s driving me crazy because I was assigned QPL and have been doing a lot of research on all three.
    I find ISO a necessity since it is the most widely-accepted standard and quality authority.  All three have the same objectives: quality and increase in bottomline.  It’s just the approach and techniques that are different.
    rio

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    #87940

    Sheikh Abdul Qadir
    Member

    Sir,
    There is no comparsion between these two but are hooked up with a link between train engine’s performanace  and the guide line for passenger to be sitted in a better way in order to make compartment effective in all respect.

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    #90937

    Anand Chourasia
    Participant

    yeah, i hv gone thru ISO, SEI-CMM and noe six sigma, really impressed with it’s tools, they are too fabulous.
    -Anand Chourasia
    patni – mumbai

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    #93297

    Shelley
    Member

    Dr.
    I wish to use your quote on comparing ISO to Six Sigma in a Quality Managemnt paper I am doing for a Masters course.  Let me know if this is a problem, I am crediting Six Sigma site and your name.
    Thanks Much,
    Shelley Donovan
     
     

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    #93314

    DaveG
    Participant

    Dr. Steve,
    Sadly, the lack of understanding is global (except perhaps in Japan).  It certainly thrives here in the U.S.
    “Illegitimis non carborundum”.

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    #95684

    Raymond Chong
    Participant

    Dear all,
    Please advise when I can get the AQL 1.0 sampling standard chart.
    Thanks … Raymond

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    #97773

    Abul Kashem
    Participant

     
    Date 2nd april 2004
    Dear sir
    I find it difficult to understand AQL 2.5 . If i inspect a lot or a quantity of garments of 1201 -3200pcs, then how many pcs to be inspected and how many pcs major and minor defects are acceptable?
    Best Regard
    A. Kashem

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    #98156

    David Parser
    Participant

    Dear Shelley
    as a last year student commercial engineer (Belgium), I make a research on the complementarity of the ISO 9000 (ISO 9001:2000) certification and Six Sigma.

    How to integrate the power of Six Sigma with the foundation of ISO 9001:2000?
    Which are the advantages of implementing Six Sigma in a company that is already ISO-certificated?
    How Six Sigma can fill the gaps of ISO?
    I read you were writing a Quality Management paper on this topic. What were your findings about this subject?
    Have you got articles, documents,… that could help me?
    Kind regards
    David Parser
    davidparser@yahoo.com

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    #98333

    MG
    Participant

    New in six sigma, but much intrested about the knowledge of same

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    #98339

    nakki
    Participant

    Mukesh, it entirely depends on what you need to know. SS is vast and would be difficult to sum it up in a few words. It is a systematic methodology that uses data and statistical analysis to measure and improve a company’s operational performance by identifying and eliminating “defects” in manufacturing and service-related processes. Commonly defined as 3.4 defects per million opportunities. There are 2 methodologies DMAIC and DMADV. However, for additional information you may refer this site. It is a ‘BIBLE’ for Six Sigma professionals like me.

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    #102973

    Madhusudhan
    Participant

    I found very little material on the actual differences between ISO 9001:2000 and Six sigma. If anybody can guide me to a useful link or provide me with some material, it would be of great help.

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    #102974

    Madhusudhan
    Participant

    Could anybody suggest me where 6 sigma training is provided in Bangalore (India)

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    #102975

    Ranga
    Participant

    Madhusudhan,
    QAI provides Six Sigma training in Bangalore. Check out their website http://www.qaiindia.com.
    Ranga.

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    #102982

    Tater Salad
    Member

    Madhusudhan,
    Instead of looking for a link where someone else has done the work for you and is giving you their interpretation of the difference, why don´t you get a copy of ISO and then read some really shallow stuff about Six Sigma. If the difference isn´t obvious then you need to get out of the business.

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    #103026

    Rajanga Sivakumar
    Participant

    Madhusudhan,
    You may send a mail to rajanga@touchtelindia.net

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    #103027

    Arun Bhat
    Participant

    Hi
    Madu you can talk to Arvind K, from QAI Banglore
     he will be able to guide you
    Regards
    Arun Bhat
     
     
     

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    #103029

    nandu
    Participant

    you may want to talk to Synagoge … run by ex GE MBB, they are into Six Sigma consulting and training. You could call mahesh on 9845291757

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    #103030

    Srinivasan KRISHNAMURTHY
    Member

    Can somebody refer good study material to implement Six Sigma. We are ISO certified company. We can make use of the measurement data available.
    Thanks in advance.
     

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    #103033

    A.S.
    Participant

    You can start with a small book tittled “What is six sigma?” by Pete Pande and Larry Holpp published by McGrawhill

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    #103039

    Luc
    Participant

    Hello,
    ISO and Six Sigma can not be compared. One is a general management rules and guide lines, when the other is a statiscal appraoch of any processes. You does not need to be ISO certified to implement Six Sigma. But you need a good training on how to apply the appropriate statistical tools. Good luck.

    0
    #104194

    Whitehurst
    Participant

    Hi
    AQL 2.5 if Garment fm 1201 – 3200pcs, sample taken 125pcs with 7pcs major will not pass.
    B.Rgds,

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    #105375

    chhabra
    Participant

    can someone of u can tell where i acn find this or i.e the manual or written document for aql systems in garments or called 6 sigma.
     
    thx

    0
    #106725

    Ramanujan
    Participant

    Dear Mr. Madhusudhan
    This with reference to your enquiry about six sigma training in bangalore.
    We at SKIL (company name) bangalore provide training and consultancy in six sigma.You can get in touch with me for further details.My no. is 98867 90511.
    Rgds
    Ramanujan 

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    #108850

    Nair
    Member

    ISO is Quality Management System standard and focuses on process and not on Product. The underline principle for ISO is if your Quality Management System is good then there is guaranty of 85% that whatever product you develop it would be good. But it doesn’t mean that if company is ISO certified then product is of good quality. It is organizational policies procedures telling how to do what…ete etc. It does not capture customer’s Voice.
     The focus of Six Sigma is on Product. It captures customer’s voice. What ever you do measure and improve it, it measures quality as per customer’s expectation. It is data driven.

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    #108867

    VGB
    Member

    Have read an excellent article,trying to integrate  ISO with SS.Focusing on the advantages of both systems.

    0
    #109592

    Leuk
    Participant

    Where did you find that article?
     

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    #110217

    assa
    Participant

    Good evening
     I work on an academic project it is the comparison of method 6 sigma and ISO 9001 I will like to know if you have static data on the use of these two methods in PME et PMI 
    thank you

    0
    #110218

    assa
    Participant

    Good evening
    I work on an academic project it is the comparison of method 6 sigma and ISO 9001 I will like to know if you have static data on the use of these two methods in SME and SME
    thank you

    0
    #110219

    Mike Carnell
    Participant

    assa,
    Don’t you academic people have anything better to do (like benchmarking) than always set up some comparison of two things. If I had the data the last thing I would do is provide it to someone who doesn’t have the drive to figure out where to get it.
    Be an original – figure out how the two (ISO & SS) done together create a synergistic effect.
    Just my opinion.
    Good luck

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    #111338

    Sultan
    Member

    Hi
    I think this debate is rather biased towards ISO 9001-2000 as someone did early on point out that the standard has changed and the new standard does strongly focuses on the requirement of continual improvement and customer satisfaction. However rather than focus on the paper work trail, the system now focuses on the benefit gained from the activity.
    Also being a Green Belt and a great believer in the Six Sigma methodology, I must stress that ISO 9001-2000 organisations find it FAR more easier to take on the six sigma thinking as compared to an organisation which does not have compliance to ISO. The use of Process Flows allows Green and Black belts to tap into the reservoir of information that is available under ISO and use it to for analytical purposes.
    In conclusion, the basic storyline is this. Six Sigma is developed out of LEAN, TQM and ISO and various excellent Quality and statistical tools. It has also done what ISO could not, which is to LINK QUALITY TO PROFIT DIRECTLY. Something which has been a sore point for boards across the world. But you cant rubbish it, because we now have a newer far more efficient tool at our disposal. Its like saying that we could have had the Aston Martin DB9 2004, without its predecessor models. I know its the ultimate in beauty and performance, yet it is build on the bones of the older model. Another example would be the Sarbanes Oxley act, organisations which have ISO registrations are statistically quicker and better off in completing their Sarbane Audit than firms that do not. Does that mean we will say the Sarbanes Oxley is a useless programme…offcourse not, its just the difference in application and requirements. So in short, praising six sigma and rubbishing ISO is hypocritical and ill informed at best. Having said that, yes once the industry takes on six sigma like it has done the ISO, in about 10 to 15 years time, ISO will be made redundant. Not without a thanks though…..
     

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    #111358

    chugh
    Member

    pls send me chart aql standard & any new system & formats
    reg:
    rohit
     

    0
    #111359

    chugh
    Member

    pls send aql table & new update
    reg:
    rohit

    0
    #112417

    Dennis
    Participant

    please advise on the Aql systems.

    0
    #114830

    Edwards
    Participant

    hi i am a college undergraduate i am interested on doing my final year project on 6 sigma. how could i start my project?

    0
    #114833

    Mikel
    Member

    I would suggest you do your project on what will not be seen as a fad 10 years from now.
    Try something timeless like the strategies of growth and efficiency.

    0
    #115195

    TAL
    Member

    What is the best book you recommand for learning statistical tools used in six sgma?
    Thanks,
    Tal

    0
    #115210

    New VGB
    Participant

    Implementing SIX SIGMA

    0
    #117151

    chandrasekar.K
    Participant

    Repected sir,
    I am Chandrasekar.K completed my B.E in EEE ,MBA in Marketing and finance from SASTRA school of management .Now I am working as Business Development Engineer in Maxrad software india Pvt ltd.
    I am very much interested to know about Six Sigma and its application in Marketing and Production fields.
    Sir i am requesting you to guide me for any reputed training center giving coaching for the same in bangalore.
    My contact no.9886378020.
    i am waiting for your responds.
    Thanks and regards
    Chandrasekar.K
    Business Development Engineer.
     

    0
    #118317

    Devendra Singh
    Participant

    Pls send AQL 2.5 & 4 table & new update.
    With best regards,
    Devendra Singh

    0
    #118363

    chugh
    Member

    pls
    send aql table AQL Standard 2. 5 & 4 in Garment.
    rsgards
    Rohit
     
     
     

    0
    #118452

    Jeff
    Participant

    Hello,
    If you are looking for a manufacturer that can produce at AQL 2.5 level, I can put you in contact with my factory in China.
    Please respond to me at midyl@yahoo.com if interested.
    Jeff Hendrickson

    0
    #119660

    Narinder
    Participant

    hi plese send me information about AQL 2.5 and 4 point system. please advise me

    0
    #122944

    Alan Aguilar
    Participant

    Indeed I would say Six Sigma fits pretty well within the
    ISO 9000:2000 framework. It can be fully implemented as
    a process improvement process (DMAIC) or even as part
    of the Customer Satisfaction effort (DMAIV). ISO 9000:2000 tells you what you need to do, not how to
    do it. Six Sigma is an excellent “how” for process
    improvement and customer satisfaction.You can do Six Sigma without doing ISO 9000:2000, but it
    is almost a sure thing that you’ll end up doing very similar
    things in terms of defining the roles of management, and
    the need for propper documentation, if you want to make
    your Six Sigma effort sutainable in the long term.If you don’t need to spend the money for an ISO
    9000:2000 certification you can still use the standard as a
    reference that will aid you to map out the blind spots that
    Six Sigma leaves in terms of documentation and
    accountability.Best Regards
    Alan Aguilar

    0
    #122945

    Alan Aguilar
    Participant

    Indeed I would say Six Sigma fits pretty well within the
    ISO 9000:2000 framework. It can be fully implemented as
    a process improvement process (DMAIC) or even as part
    of the Customer Satisfaction effort (DMAIV). ISO 9000:2000 tells you what you need to do, not how to
    do it. Six Sigma is an excellent “how” for process
    improvement and customer satisfaction.You can do Six Sigma without doing ISO 9000:2000, but it
    is almost a sure thing that you’ll end up doing very similar
    things in terms of defining the roles of management, and
    the need for propper documentation, if you want to make
    your Six Sigma effort sutainable in the long term.If you don’t need to spend the money for an ISO
    9000:2000 certification you can still use the standard as a
    reference that will aid you to map out the blind spots that
    Six Sigma leaves in terms of documentation and
    accountability.Best Regards
    Alan Aguilar

    0
    #123035

    Deepa Philip
    Participant

    Hi,
    I would like to do a six sigma course individually.Please give me some information regarding the same and how to go about it
    Regards,
    Deepa
     
     

    0
    #123040

    pulkit gupta
    Participant

    sir
    myself pulkit gupta..i have done B.Tech in Electrical and have just finshed my MBA in Marketing..i am interested to know that whether i can get training in six sigma individually..what will be the prospects post training..wat are the package details..where are your training centers and what will be the duration of the course..and other details..
    kindly brief me up on the same
     
    regards
    pulkit gupta 

    0
    #123041

    pulkit gupta
    Participant

    sorry i forgot to give my no…it is 9842038468…if anyone knows the details kindly let me know please
    thanks
    regards
    pulkit gupta
     

    0
    #123048

    magesh
    Participant

    please contact me in vsmagesh.kumar@ge.com

    0
    #124370

    sukesh
    Member

    I would like to know more details about sixand ISO 9000.please give me replay on email

    0
    #125056

    kajal
    Participant

    AQL means acceptable quality limit which we done when garment production finished.
    Generally we done major 2.5 & minor 4.0.

    0
    #125102

    Johnny Martin
    Participant

    Dear VGB,
    I would like to follow up with you on the article you read and if you’d share it with me/us..??
    Many Thanks

    0
    #125551

    victor madhuram
    Member

    Hello Sir,
     
    pls send me AQL standard 2.5 and 4 in sweater.pls do the needfull
    thanks
    victor madhuram

    0
    #125552

    Joe BB
    Participant

    Send it where?

    0
    #125728

    Hakan Gazezoðlu
    Participant

    How can I get a book or something like that to learn how to build up aql standart for ready-made garments? Thanks…

    0
    #127351

    Biswajit
    Participant

    Hi,
    I have a vision to support Apparel Indutry professional. Preparing a Quality Control Guide Line and Productivity increase system for Woven and Knit Garments. Seeking everyone’s assistance to forward their Idea,  knowing system, any available manuale, etc. no matter how many pages. Kindly send by email atatched file.
    Yes, once ready, will link it up in web for sharing all as free.
    Could you guys & galss will not assist ?
    Best Regards
    Biswajit Barua
    Bangladesh
    09/23/05
    Email – premier@agni.com
     
     
     

    0
    #127895

    Anonymous
    Participant

    I suppose north americans like Six Sigma instead of ISO 9000 because Six Sigma is american stuff and ISO is something designed by drunken europeans (according to Dilbert).

    0
    #130145

    Sunil.S.Kashyap
    Member

    Hi,
      Im workin in customer service & ive got more than 5 years. I would like to have a Six Sigma Training. Can U pls suggest me something.

    0
    #130148

    Trev
    Member

    I suggest you try searching the site for six sigma training in India.
    https://www.isixsigma.com/library/content/c030408a.asp

    0
    #130565

    Abdul Rafay
    Participant

    Lot size or quantity being audited for 2.5
    less than 151, inspect 5 pcs, 0 pcs are accepted.*
    151-280, inspect 20 pcs, 1 pc is accepted.*
    281-500, inspect 20 Pcs, 1 Pc is accepted.*
    501-1200, inspect 32 pcs, 2 pcs are accepted.*
    1201-3200, inspect 50 pcs, 3 pcs are accepted.*
    3201 – 10000, inspect 80 pcs, 5 are accepted.*
    10001 – 35000, inspect 125 pcs, 7 are accepted.*
    35001-150000, inspect 200 pcs, 10 are accepted.*
    150001-500000, inspect 315 pcs, 14 are accepted.*
    500001 & over, inspect 500, 21 are accepted.*
    for AQL 4:
    less than 151, inspect 13 pcs, 1 pcs are accepted.*
    151-280, inspect 13 pcs, 1 pc is accepted.*
    281-500, inspect 20 pcs, 2 pcs are accepted.*
    501-1200, inspect 32 pcs, 3 pcs are accepted.*
    1201-3200, inspect 50 pcs, 5 pcs are accepted.*
    3201 – 10000, inspect 80 pcs, 7 are accepted.*
    10001 – 35000, inspect 125 pcs, 10 are accepted.*
    35001-150000, inspect 200 pcs, 14 are accepted.*
    150001-500000, inspect 315 pcs, 21 are accepted.*
    500001 & over, inspect 315, 21 are accepted.*
    *where one major = two minor.

    0
    #131109

    Nawin
    Participant

    thanks

    0
    #131110

    Super Intelligent
    Member

    ISO 9001:2000 is to  Six Sigma  as account Book Keeping is  to  advanced Financial Engineering. 

    0
    #131111

    Miss Nomer
    Participant

    Super Intelligent do the words “gross misnomer” have meaning for you?      

    0
    #131125

    Super Intelligent
    Member

    NO.Please  explain,thanks.

    0
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