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Six Sigma consulting services – how to choose?

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  • #37572

    M. Clark
    Participant

    Hi.
    I apologize if this question has been asked before – couldn’t find a similar thread by using the Search.
    I’ve visited websites of several consulting firms offering six sigma deployment services and I am astonished to find that these services are provided as “buyer beware”. I’m confused because these firms tell me I must choose “the right provider” or a “qualified firm” but none of them claim to be a member of any association or governing body that ensures their six sigma intellectual capital is up-to-date/correct. It seems anyone who has been trained in six sigma can open up a consulting shop and say it provides six sigma services.
    Does a six sigma consulting firm have to meet any requirements before it can sell itself as such? Is there any governing body for these firms? It would really help in choosing a firm if I knew the answers to these questions.
    Thank you in advance for taking the time to respond.
    M.

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    #110877

    Ropp
    Participant

    M.
    As far as I know there is no governing body for any consulting services much less six sigma.
    There are some consultants who have membership in a group  and are certified management consulatnts. However that does not tell you very much in a practical sense.
    First in choosing a consulatnt just like any supplier, I would check how long they have been in business,
    get a list of customers or clients with telephone or email addresses, and  ask what area of expertise they have in the business you are involved with. It is important to have consulatnts that have had a hands on exposure to the business you are in. You would want the same thing if you were asking for an auditor to audit your place.
    Take the time , have all your questions ready and see if the consulting firm gives you the information that you need to make an intelligent decision.
    Dave

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    #110934

    M. Clark
    Participant

    Dave,
    You’re right – consulting service providers are not regulated. But I honestly thought I would find some person or group controlling how six sigma itself (since it is a product) would be packaged, presented, and deployed in the marketplace. Because if that were the case, then it wouldn’t really matter which consulting outfit I chose. The product would be the same no matter where I go (like a McDonald’s hamburger). But what I’m hearing is that it’s not. That anyone can put together a bunch of tools and call it six sigma. Please let me know if this is true. Because if so, then I need to ensure I’m buying the right product as well as the right expertise.
    Don’t consultants have to be granted some sort of license to sell six sigma?
    M.

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    #110935

    John J. McDonough
    Participant

    “It seems anyone who has been trained in six sigma can open up a consulting shop and say it provides six sigma services.”
    I’ve never seen a requirement that they be trained!  I would certainly expect that of a consultant, but nowhere do I see it written in stone.
    –McD
     

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    #110940

    Adam L Bowden
    Participant

    Hi M,
    I’m afraid you’ll have to rely on recommendations of folks that have been in the business for some time.  You’ll also have to know up front what you need:
    – Consulting, strategic deployment, classical Six Sigma (MBB, BB, GB etc), Lean etc
    This also depends upon the kind of industry you are in and if is Manufacturing, transactional or a combination of both – one of the complaints I hear alot of is Consultants using Manufacturing speak in a transactional world which is a big issue.
    Good luck in your search – if you need help send me an e-mail
    Best regards,
    Adam     [email protected]

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    #110941

    Dog Sxxt
    Participant

    If you want a paper to prove your company is certified to so so standards, please stick to ISO standard for the sake of your peaceful mind.

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    #110942

    Trev
    Member

    Hi M.,
    Take a look at this article:https://www.isixsigma.com/library/content/c040105a.asp
    Just like any service, any reputable consultant will back up their assertions with proof (from other clients you should be able to contact) and a guarantee.
    Trev

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    #110943

    Dog Sxxt
    Participant

    There are academic people who taught “text book” six sigma and you get certified under the university’s name. You may want to consider this option if you want to get a master or PhD in six sigma.

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    #110951

    Ken Feldman
    Participant

    It is not an easy task to find experienced competent SS consultants.  One of our frequent posters, RubberDude will guarantee introduction to some of the best consultants in the business.  He will likely recommend Carnell and Stans.  Ok, don’t be thrown off by the fact that he gets a 10% commission from them plus free food for the dawgs.  There are advertisements all over this site for SS consultants.  Ok, so maybe the fact that they pay to be here might make you a little dubious.  As has been suggested, referrals and proof of success goes a long way.  The real test is when the consultant is willing to forfeit some fee in exchange for a piece of the savings.

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    #110953

    Cravens
    Participant

    Be careful. There are mostly bad consultants. I agree that the good ones give either money back conditions or do it at risk for part of the benefits.

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    #110977

    Dog Sxxt
    Participant

    “The real test is when the consultant is willing to forfeit some fee in exchange for a piece of the savings.”Not all companies willing to accept no fee service. One company we talked to and estimate that every single point yield improvement in one critical process bring extra USD 250,000 per annual. The current yield is about 94%. We told them we are willing to offer no paid service to boost up their process yield, but they have to share certain percentage of extra money gain from the project. They decline this offer. We’ll laugh all the way to the bank if they accept our no paid service offer.

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    #110986

    Mike Carnell
    Participant

    Fred,
    I would be really interested in your data that would substantiate the “There are mostly bad consultants”. Actually I would be interested in an easier number. How many consultants do you have experience with? That will let us decide for ourselves on the credibility of your first comment. You have such high standards and this is SS you must have something to base that on?

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    #110991

    Dog Sxxt
    Participant

    First rule, let forget those self-promoted consultants in the forum
    Second rule, don’t engage consultants who cannot comprehend basic concept in his/her field.
    Third rule, don’t employed low EQ consultants.

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    #110992

    Johnny Guilherme
    Participant

    Mike you might be a “bad” consultant, one never knows. Maybe you need to work on being a “good” consultant!!!!!
    Johnny

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    #110994

    Mike Carnell
    Participant

    johnny,
    As long as we continue to book business with people we have done business with in the past we are confident we are delivering the value they have asked. We don’t advertise and stay booked.
    It is my customers perception that is the metric we drive on.
    Regards

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    #110997

    Dog Sxxt
    Participant

    Yes, no doubt every six sigma consultant can make a living in this world.Just take my little advice, you cause more harms than good to your reputation in this forum. Of course, I always respect your freedom to post your opinions whether it’s right or wrong.

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    #111001

    Peppe
    Participant

    Fact Based Management, as SS teach.
    Very good suggestion to ask Consultants to take fee on % saved.
    It is the only right way.  
    Bad or Good consultants, often, depend by the initial situatuon of company under improvement, and in this choice you can see good (for himself) consultants.
    Regards, Peppe 

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    #111002

    OLD
    Participant

    Mike:
     
    Finding a consultant that has relevant experience in their field of expertise, proven success in transferring knowledge to the client company, and the ability to stay current as the market/knowledge/business evolves are the keys.
     
    People/companies don’t spend repeat dollars if they feel the original purchase was not a good investment. The fact that you have repeat business and clients willing to refer you to others says it all. Your metric is right on.
     GOOD LUCK!  OLD

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    #111005

    Mike Carnell
    Participant

    OLD,
    Thank you. We believe it is the right way and it seems to be working for us.
    Regards

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    #111006

    Mike Carnell
    Participant

    Peppe,
    There are several consultants here that will take a % of savings contract. Actually there are at least three that post here regularly.
    Good luck

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    #111012

    M. Clark
    Participant

    Now that this discussion has gone completely off track…. can I safely say (in summary) that six sigma consultants do not need any license or permission in order to say “we can implement a six sigma program for you”.
    I think you guys are not making the distinction between product and service. Six Sigma is the product. The help I need to implement it at my organization is the service. It is obvious to me that I would look for a reputable firm to get the right service… but shouldn’t the PRODUCT be the same? It’s like I need to know what six sigma is so I can make sure the consulting firm is selling me the right product.
    I guess I thought that six sigma was a brand, so I expected it to be like any other brand – a reputation of consistency no matter where I go or no matter which country I’m in.
    Great discussion! I’m sorry I can only check once a day.
    M.

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    #111013

    OLD
    Participant

    M. Clark:
     
    “It’s like I need to know what six sigma is so I can make sure the consulting firm is selling me the right product.”
     
    It certainly would help….. But more important, if you do not know what Six Sigma is – How do you know it is what your company needs?
     GOOD LUCK!   OLD

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    #111015

    Markert
    Participant

    M. Clark:
    By now you’ve realized how some of us enjoy torturing each other by nitpicking each point the previous poster has made and losing your point or question completely.
    Welcome aboard! 
    But, regarding your recent post:
    Did Arthur Andersen provide a service, in your sense of the word to Enron? They worked with Enron’s management, advised their exec’s and whether their advice was legal or not, left Enron to implement, and execute their chosen strategy. At the risk of awaking the nitpicker’s wrath, they did what they were paid to do, albeit badly and without ethical means. Some of what all parties did was legal. Sadly, many, more people were harmed than should have been by this breach of trust, and all the complex dealings that went along with everything involved with these parties. The end never justified the means, nor should it have ever ended that way. So too with consultants, or even leaders.
    Would you agree that it would be better to call Six Sigma an “end result” and not a product? I would argue that nothing in this world is linear, and product makes it appear like Six Sigma is tangible. It is not. An “end result” can allow for many alternative methods for a long-term journey to better processes, products, and improved transactional services.
    A consultant who is helping you implement Six Sigma is not selling you a product. At best, he/she/they are providing, advising, and facilitating what they know and have seen work in their world of experience. Six Sigma is not a product, like ice cream. Six Sigma rarely achieves what we hope it will, because organizations are complex, people are resistant to change, and management often focuses on short term goals rather that a big-picture commitment. Investing in the future of the business means a great deal of potential “what if’s” and is not like investing in software or technology out of a box. Consistency? Often times the only thing different programs share is the Six Sigma name and the basic tools. As a consultant, wouldn’t you find it necessary to differentiate your method of obtaining this “end result” and perhaps tailoring it to the customer’s needs on the fly?
    As a result, consultants and advisors are just that. Six Sigma advice comes in all kinds of flavors. As Mike Carnell has indicated along the way, some may bear some risk to “show me the money” if both parties are agreeable. But there is risk for each partner and success is not always as hoped when the journey begun. 
    Many well meaning suggestions have been offered. You however, need to spend a great deal of time researching if in fact the points you’ve detailed in your posts are important to you. The one thing that often is least flexible for our operations is location. Over the years, groups of knowledge has sprung up, I’m thinking on the order of regional “GOAL” in Lawrence, MA type organizations, where pockets of local talent hide and can be used to advise you as you research.
    Regarding the forum. Sometimes geographical relationships work to an advantage here too, especially if you can find perhaps another local organization implementing Six Sigma in your city, and a forum member can advise you with someone in their organization you can best practice from locally. Its a real long shot though. And Adam offered his e-mail address, and other’s often post their’s for off line assistance. When you get to that point, perhaps they might be helpful.
    Good luck in your journey. 

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    #111016

    Markert
    Participant

    Mike:
    Ditto OLD’s comment.
    And as a some time observer of the forum, and even before my current screen persona appeared, if your business practices are the same as how you handle yourself in this forum, you’re one of the really, really, really, good guys. {Not to be confused with one of 1%’s former screen names “really, really, really regular guy.”} 

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    #111023

    Ken Feldman
    Participant

    Oh, Phil you big silly goose.  First you post a serious response followed immediately by some mushy thing about Mike.  You are such a man of mystery and complexity.  And how do you know Mike is really Mike.  Maybe Mike is Stan or maybe Reigle or maybe V or maybe Mikel using Mike to throw us off.  Or maybe Crocodile Dundee since he is always in Africa or Nelson Mandela.  Who knows who he really is.

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    #111028

    Mike Carnell
    Participant

    Phil,
    Thank you. I appreciate that.
    Your posts are interesting as well. It is like watching Dennis Miller. If I get 50% or more I think I am doing well that day.
    Regards

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    #111029

    Mike Carnell
    Participant

    Darth,
    Nobody here but me. about  three weeks ago I spent about 2 hours sitting next to Brad Pitt in the Virgin Atlantic Lounge in London – maybe its 15 minutes of fame or 2 hours sitting with the famous so people try to figure out who you are.
    Maybe something like Outer Mongolia is next? Check out your winter coat because it usually happens fast.
    Regards

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    #111033

    Markert
    Participant

    Darth:
    I am sooooooo complex. I make it a point, often to red-flag the issues of culture and complexity in some of my serious posts.
    I agree with you about most of your “how do you know” rant. Carnell doesn’t hide using his own name, and for a long while has contributed a level of sage advice openly here at the forum. I respect that. I don’t know why or how he does it… Nor do I understand why you helped so many others here, and by offering your private e-mail. This all takes a great deal of time. And don’t give me that “promoting the industry stuff” cause I chuck it out the window everytime a couple of jokers start the spray paint routine.
    But he, and you, do. Since this is a limited medium and often times the “fly swatting only brings more flies” I think it’s appropriate to offer unsolicited judgements periodocially, especially since there is so, so much bad advice given by some of our own posters. If they can provide misleading or wrong advice, then they will have to eventually listen to me, or others, say that Carnell, or Darth, or that Girl-Doc-Stanette-not doc-IQ160-Ford driving Helga, in my opinion does have a extremely high level insight. And can balance content with humor, and the occasional self-effacing joke, story, or thought. You have that quality, so does Mike, 1%, and many other frequent posters, some less, some too much, but basically balanced.
    Likely some will complain about my non-mention of DMAIC during this post. There. 
    But who cares, cause opinions are like …well you know, everybody’s got one. However, Carnell is like the window that that evil software company inserted on software “Always trust Carnell.”
    I remembered an observation you once made on a post, indicating a posting style or pattern: I think you agree that it’s pretty easy after a while to see here consistancy in people’s style. Who’s BSing, who’s humorless, and who’s an all around nit-wit. Each of them welcome here. 
    I don’t have my Chinese remaindered <$2 copy of Leaning into Six Sigma, where the author's bio appears explaining who Mike really is: however, the voices in my head have neither a Austrialian nor a South African accent, so he is neither Mandela nor the croc guy.
    Gotta go, and continue my journey south for the winter. Honk. Hope RubberDude’s not a hunter and his dog’s are already fed. {Kidding, RD.}

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    #111034

    Markert
    Participant

    Mike:
    Since Darth has called me on my last post addressed to you, deemed “mushy” and called in to question who you really are, I’ll bounce this one off you.
    I find it real time consuming to create the finely-crafted “end result” you see here at isixsigma. We use story boards, a team of writers, and hand-puppets to trial, refine, and create compelling posts to keep the maybe a few of masses coming back. We also do trial responses of what scenarios resulting from the post’s may look like. We try not to work during lunch because it is messy and no one wants to walk around for the rest of the afternoon with food on our clothing.
    I have never been the type from Stan’s school of “nonsense” and that’s it!!!! 
    Our focus groups indicate extremely high functioning group participants get about 3% to 7%, so at 50%+ you really are exceptional. Even if you are unhappy with that figure…..We have determined University of California-Berkeley alumni suffering from peyote flashbacks score much higher, yet are more confrontational, have a fondness for the use of hyperpolysyllabicomamia (a fondness for big words) and less willing to use stable, consistant screen names in communicating.
    Your insight and willingness to help people here at isixsigma should be appreciated. Thanks.
    Nevertheless, pulchritude possesses profundity of merely cutaneous nature.
    {Nevertheless, beauty is only skin deep. What do I know.} 
     

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    #111036

    Ken Feldman
    Participant

    Ahhh, this is the old Phil I missed these past few weeks.  Have you and the other elves been busy making toys for the good kids?  Have you been pre-occupied with fending off the Evil Princess from Villa Park?
    I recant my comments about Mike.  Last night I received an email from one of the other posters indicating that Mike was at his house the other night in SA and is the real deal.  I also received pictures from the Dominican Republic police showing him in a line up last November.
    Now, what has happened to Stans?  They have been conspicuously absent and quiet the past few weeks.  I guess the questions haven’t been stupid enough for their responses or they are quietly anticipating today’s battle with the Seminoles.

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    #111040

    Mikel
    Member

    One thing for sure is that Mike doesn’t post as Stan or vice versa. I respect his space and he respects mine. Mike defintely is not Reigle, V, or Mikel – even with all the iterations of Reigle you kenw it was him within the first two sentences; V is out in space; and Mikel is too arrogant and self absorbed to post himself although I don’t doubt he egged Reigle on. Mike makes too much sense to be any of those fools.
    He is the real thing and he is who he says he is.
    His comments on working on reputation is right on, there are only a few who make a living this way.

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    #111046

    Markert
    Participant

    Darth:
    I was suspect of the change to complete italics and the lack of insight about Stan Inc. Wasn’t it you just a couple of days ago who wrote that they were on some kind of hiatus? Reading your post to Joe cleared things up a bit, and I do no longer suspect someone using your screen name again. The nerve!!!
    My absence has been self-imposed. I was assured by Frank Lea Blowhard, III, P.M., M.F., BTO, ELO, AOL, HOHOHO, FYI, our connection with that mega electronics and computer company doing Six Sigma out of Japan that their new “dope slap” function would be through testing by the end of the year. They have let me down.
    The digital dope slap is expected to be a dual level: auto-administered or self-administered dope slap. Post nonsense, get slapped at Stan’s cue. Post something you regret, it slaps you automatically. Nod off during the reading of any of my posts, when your head hits the laptop, you get a standby slap. Quite a piece of technology and science!!!
    Sadly, I was lead to believe it was tracking toward introduction. It appears it now will be quite a bit longer. Something about breaking people’s cheekbones and jamming pencils into heads has the lawyers upset. Perhaps they should be tuning in to Law and Order for their legal information, too. BTW, I think that Law and Order has had at least 250 episodes on the original verson, and maybe another 100 with the other two/three flavors. Had you been more consistant in watching all of them, and caught them on cable, and on reruns, you would have had advance legal training far exceeding those practicing law in Arkansas. In fact, you would likely be eligible for the Arkansas Supreme Court as a new gig.
    I have happen to have a e-mail from Mike with a picture of him, Henry Ford, Thomas Edison, and Harvey Firestone, and Santa Claus when they all went camping years ago. Have you ever heard that story?
    Many years ago, Thomas Edison, Henry Ford, Harvey Firestone and a large entourage, including Mike Carnell, went camping in some of the backwater towns of America.
    Once, while getting full service at the pump for one of Ford’s monster V-8’s Firestone struck up a conversation with the attendant.
    “I’m Harvey Firestone.”
    “Sure you are,” replied the guy, and pointing at Ford. “And who’s that?”
    “That’s Henry Ford,” replied Firestone.
    “And that guy?” Pointing to Carnell, who had by that time collected as many Green Stamps as he could handle in one trip, expecting to find someone who’ll lick and stick them into books later. “He’s our consultant, Mike.”
    “Uh, huh, and who’s that?”
    “That’s Thomas Edison.”
    “Yea, right. The next thing you’re going to tell me is that the man in the front seat is Santa Claus.”
    The man in the front seat? The naturist John Burroughs, famed for his long white beard.
    This story makes Mike Carnell about 110 years old. Long live Mike!!!!
    Actually I don’t get the charge I used to get by poking around and contributing here. Hows that for a brief, uncharacteristic bit of honesty?  

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    #111048

    Ken Feldman
    Participant

    I fully understand the ups and downs of trying to post here.  But it is appreciation now and then from someone you have helped that keeps drawing me back.  The same reason Mrs. Darth works as a substance abuse counselor in a jail.  It is the rare success that makes putting up with the crap worthwhile.  I have attempted to watch the other Law and Order versions.  Can’t help tuning into TNT to see the original show, repeat after repeat after repeat.  It’s still the best, in my humble opinion.  The italics thing was just a slip of my nimble fingers.  I was through a whole line of text before realizing it.  It looked good so I left it.

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    #111050

    Mike Carnell
    Participant

    Stan,
    Thank you. I belive you and I both run the same business model at this point. It works better than SSI.
    As Alan Jackson says it leaves you “time to lean a lot about livin’ ….”
    Regards.

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    #111051

    Mike Carnell
    Participant

    Phil,
    If you look closely at that picture you will see Shree Nanguneri playing Thomas Edison, Ulices Calderon playing Henry Ford and Scot Shank playing Harvey Firestone. After the SA attendant speaks to everyone he is completely confused because the only one that speaks some version of English he understands is Scot.
    Regards

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    #111059

    Mikel
    Member

    Amen

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    #111072

    Mike Carnell
    Participant

    Phil,
    Thank you.
    Somehow your posts don’t read like a team of people. I have a screen saver flashing on my other computer and it seems appropriate: “Some people feel the rain, others just get wet.”
    There is a little to much heart in your post to have survived the storyboard.
    Just my opinion.
    Regards

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    #111124

    M. Clark
    Participant

    Phil,
    Thanks for your “mushy” reply…
    I see your point. And I agree that the service component will differ, depending on which consulting firm I choose. But you said it yourself:
    “Often times the only thing different programs share is the Six Sigma name and the basic tools.”
    The basic tools, to me, is the product component. The product and service components together will give me an end result. Perhaps I’ve awakened the nitpickers by calling only the product component six sigma, whereas you consider both components together to be six sigma.
    So if the basic tools are supposed to be common from program to program, then what person or group is governing this? I’ve read the article that Trev suggested (Thank You). There has been lots of wonderful advice (Thank you to All). But I don’t feel this question has been answered yet. (Not that I want to…) but if I wanted to open up a consulting business tommorw and say I sell a six sigma program, do I need permission from a governing body to do this? Yes or No?
    M.

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    #111133

    Ken Feldman
    Participant

    NO! But a blessing from the Stans wouldn’t hurt :-).

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    #111150

    Markert
    Participant

    M. Clark:
    Darth, sage saber swordsman swatted said subject swisely. But in the word’s of The West Wing’s President Bartlett, “Anyone in my house who uses one word instead of ten, isn’t trying hard enough.”
    You may have been happy with the simple answer “No” and left thinking “Man, this is an industry with no oversight.”
    So, if it’s trademarked, than somebody owns its rights. Whether they chose to enforce them or not. Six Sigma, Lean Sigma, maybe 6-Sigma, and many variations have been staked out and some will protect. Also, there is some intellectual property that consultants use which is considered the same way. So, the consultant likely had to go to some expense to prepare something to work with.
    In the past, consultants have gotten letters from lawyers attempting to enforce a common set of terms said to have an early origin with a big gun in the industry.
    If a person feels that they can consult in the United States, as Darth indicated there is no organized body overseeing their behavior. It is the American way. Eventually market economics deals some of them. I assume that the same thing holds true where you are, if not in the U.S.
    You will get different results from different consultants, just like if you gave a complex tax return to 10 different accountants, you likely would get 10 different returns back. Having a set of “common tools” doesn’t mean everybody uses them all, or even correctly.
    Many consultants use their own prepared resources, some consultants are linked to major partners, some consultants likely are owner operated web sites looking for clients, which after meeting with them, decide they can help.
    Any of their services may or may not get you to what you wish as your end result. If you see, in your web travels, some “buyer beware” on web sites, it is likely there to generate a sense of “trust us” to help differentiate the literature.
    FYI, if you’re new around here, Darth’s post indicates Stan’s blessing: let’s not forget Heebeegeebee’s certification of chimichanga, somebody offered mauve belts for sale awhile back, and Darth recently posted that RubberDude could give expert referals for consultants he likely has never spoken to personally for a percentage of the contract.
    Look back on the thread for John McD’s answer. He get’s points for being both correct, honest and creative.

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    #111158

    M. Clark
    Participant

    Phil,
    Thank you for your kind conversation. I really appreciate it. Yes, I’m new here. It’s only been a few days and now I feel like I know you all. Please tell me I’m not turning into a cyberspace junky! I have no time for this! My kids are finally asleep… I have time for myself… and what am I doing???? Let’s just say I’d much rather be watching a good movie with a fine glass of vintage port right now.
    I hope I didn’t upset Darth. He sounds angry.
    I see there is an interesting conversation Joe started on the weekend re: why we shouldn’t hire six sigma consultants. I wonder how that got started? I think I’ll jump over there and give my two cents.

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    #111162

    Ken Feldman
    Participant

    Welcome to the addiction of isixsigma.com.  You will get to learn the unique personalities of some of the more frequent posters.  As for Darth, he does not get angry.  He may cause your throat to constrict resulting in asphyxiation but he doesn’t get angry.  I along with other posters do get passionate once in a while about our posts especially cheap shots from obviously ignorant eye pokers but this is a great place to learn about the subject of SS and others.  And by the way, port is for sissified old guys from Boston.  Real SS practioners drink tequila and Jack and Coke….although not always mixed in the same glass.

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    #111167

    M. Clark
    Participant

    Darth,
    That sounds like a pretty strong mix. Are you sure its not for guys who spend too much time on the computer?
    I think I may need one now… I’m getting a little bug-eyed.

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    #111169

    Ken Feldman
    Participant

    Works wonders on a crying baby, especially one that is teething.

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    #111298

    sathish chandran
    Member

    hi,
    as of my knowledge goes there are no governing bodies for this. If you need to trust a consulting firm, take their customer reference and see for your self.
    the best way to judge a consulting firm’s performance is to hear their customer’s voice.
    of course for six sigma consulting you need to take a customer reference check
     
    regards
    sathish chandran
    consultant – wipro limited

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    #111307

    Dog Sxxt
    Participant

    Avoid those self-promoted consultants in this under the cover of “helping” others. You are a good example besides another guy.

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    #111309

    Peppe
    Participant

    Very poor marketing strategy for a self proclaimed six sigma consultant.
    This is one of the main reason why SS is loosing credibility and becoming a fad. 
    Rgs, Peppe
     

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