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  • #27976

    Neynes
    Participant

    Hi
    i was wondering if anybody could help me!!
    im doing a dissertation on TQM Vs Six Sigma and i have found the gurus of TQM (Deming,Juran, Crosby etc)
    i was wondering if their are/were gurus for six sigma, and if so who are they?
    I would also appreciate any advice/ comments/opinions with regards to the dissertation title
     

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    #69223

    Rajvada
    Participant

    Mikel Harry is one of the original architect of Six Sigma methodology and in my opinion He can be called Six Sigma Qulity Guru.
    Thomas Pyzdek has also written impressive stuff on Six Sigma. I regard him a Six Sigma Quality GuruRajvada

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    #69240

    Mike Carnell
    Participant

    Mikel certainly was someone who launched the Six Sigma industry.
    As far as a guru goes don’t confuse people who have written things with people who have practiced it. Six Sigma is not a spectators sport. If someone were to write a book and describe someone’s feelings after being fired much more passionately than the feeling of fixing a chronic problem and watching the process run more efficently you might conclude that the author had more experience being fired than fixing things (results) which has always been the focus of Six Sigma.
    I would start with the practitioners with the most experience such as John Lupienski, Motorola, Elma, New York and not worry about the authors.
    Remember the movie Good Will Hunting where Robin Williams talks about the difference between reading about the Sistine Chapel and experiencing the Sistine Chapel. Remember Juran and Dr. Deming were practitioners long before they were authors (please don’t take this as I believe all authors are bad – some are just opportunistic).

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    #69244

    Paul Gillard
    Participant

    Mikel Harry and Richard Schroeder were the originators as far as I know

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    #69245

    john beaudoin
    Participant

    To me, the real gurus are the people that train others in the tools and use of 6-Sigma. You may actually be able to directly contact these individuals instead of read about them.
    AIR ACADEMY ASSOCIATES, 1155 Kelly Johnson Blvd., Ste 105, Colorado Springs, CO 80920.  Phone: 719-531-0777  Fax: 719-531-0778, e-mail: [email protected], web-site: http://www.airacad.com
     

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    #69247

    John Noguera
    Participant

    John,
    As an Air Academy associate, thanks for the plug.However the true guru in Six Sigma is no longer with us. The person who started it all was Bill Smith at Motorola.

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    #69255

    Mike Carnell
    Participant

    Bill Smith is who Motorola credits as the father of Six Sigma and he has passed on.
    The tools and techniques are a compilation of a lot of peoples work.
    John Lupienski of Motorola Elma New York is still a great source with no products to sell just a great success story.
    Paul Trotochaud of General Electric was one of the best MBB’s I ever worked with. He put together a great results oriented program.
    Ken Meyer of GE Aircraft Engines probably was the best strategic planner and executed the most flawless deployment I have ever seen. Ken is a retired General – who’d have thought?

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    #69256

    Ted
    Member

    The six sigma gurus are Mikel Harry, Richard Schroeder and Forrest W. Breyfogle III.  There might be more but these are the ones I know about.

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    #69261

    Marcel Power
    Participant

    George Eckes is very good…

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    #69265

    Savage
    Participant

    I completely agree. An author / lecturer does not mean he or she is a guru. Unfortunately with six sigma, many individuals are trying to position themselves as gurus. Time will decide who the real guru’s are.

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    #69266

    Mike Carnell
    Participant

    Thank you.

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    #69271

    Kim Niles
    Participant

    Interesting topic.  From my studies of the subject, Mikel Harry and Bill Smith get all the credit. Perhaps they should be called originators or master gurus. Bill Smith created the awareness and Mikel took the ball and ran with it. From what I’ve been told, there were upwards towards 19 other consultants involved. Is that true?
    We first need to define “guru”. Websters dictionary at http://www.m-w.com/cgi-bin/dictionary defines “guru” in our context as:

    a teacher and especially intellectual guide in matters of fundamental concern or
    one who is an acknowledged leader or chief proponent or
    a person with knowledge or expertise.
    Therefore, by this definition, I would consider all authors that have produced well selling books to be gurus including:

    Keki Bhote who was involved in the development of Six Sigma (per his books)
    Forrest Breyfogle
    Subir Chowdhury
    Mikel Harry, Ph.D., and Richard Schroeder
    Peter Pande, Robert P. Neuman, and Roland R. Cavanagh
    Tom Pyzdek – not only for his books on the subject but for all the other things he’s done as well (i.e. conferences, websites, books, founding the IQF, etc.)
    Other gurus in my book:

    A few dozen guru consultants, practitioners, and college teachers.
    Most every Master Black belt I’ve met so far.
    Who have I missed?
    KN

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    #69272

    Edwards
    Participant

    There is a guy who works for The George Group, Name Dan Campion. He is a Master Black Belt and a guru of 6 sigma. He does not write about it, but trains and teaches people who knew little or nothing before.
    I never met anyone with such enthusiasm, energy and the ability to keep a class of students interested in statistics, for 10 hours per day, day after day.
    David

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    #69277

    Neynes
    Participant

    Thank you for your reply to my original question.
    You have given me a good idea, with regards to how to structure that section of my dissertation.
    I am quite new to this methodology, i have had done a little TQM. but i was wondering if you could suggest a structure to how i should tackle Six Sigma, its got so much scope and i am unsure where to begin, along with how to culminate the subject.  You would be doing me a big favour
    Thank You in advance
    NL

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    #69280

    Marz
    Participant

    I have a similar experince with a guy named Gary Cone. He taught us for at least 10 hours a days, and made it interesting and understandable. He also will tackle the hard issues such as managment that does not understand their role.
    Gary was one of the originals Kim spoke of from Motorola in the early 80’s.
     
    Kevin

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    #69284

    Jaran S.
    Participant

    One in my heart : Keke R. Bhote

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    #69286

    abib
    Participant

    Keke does not even know how to spell Six Sigma

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    #69307

    Jaran S.
    Participant

    Sorry I miss.
    My fevorite guru is Keki R. Bhote.
    If you read his books, you will know that why I think he is the one in my heart. I suggest you read these :
    “World Class Quality”
    “The Ultimate Six Sigma”, to be published this month.
    Jaran S.

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    #69314

    Mike Carnell
    Participant

    I agree with the person who questioned Keke’s involvement in SS however he has always been very influential in the Motorola quality arena. Keke is probably a better source for information on Shanin.
    If you want information from a book on SS you will see the first explanation of Control vs Breakthrough in Juran’s book “Managerial Breakthrough” from 1964. The title,year and author are correct. My copy is a 64 version and doesn’t have an ISBN but I am sure Juran Institute can help you find it. If you read this carefully and read most of the others claiming original thinking you will see where the “original thinking” really came from. The only person I have read that gives Juran his proper dues is Greg Brue in his first book.
    There has always been a lot of attention paid to Dr. Deming and he certainly was a great contributor. If you read a lot of the older Juran stuff you will see he also had great vision.

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    #69325

    Kim Niles
    Participant

    Regarding tackling Six Sigma.  I’m not sure if you mean to learn about it or to write about it.  To learn about it I suggest you study this iSixSigma.com site thoroughly.  To write about it, first pick a sub-topic such as gurus, the 1.5sigma shift, history, future, teams, change management, defect oportunities, case studies, etc.  Next buy as many books as you can since the library doesn’t have many (see the “buy books” button above) and post questions.  I took an on-line class that is no longer offered which helped.  There are also a few articles on other sites about the subject that you can search for. 
    I hope that helps.
    KN   

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    #69366

    Georgette Belair
    Participant

    Mikel Harry would be the foremost guru of Six Sigma.   He wrote the books based on what he and his colleagues taught at Motorola, and Six Sigma Institute.

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    #69379

    Jeff
    Participant

    Are you finding any reliable sources on the market sizes for Six Sigma vs TQM and corporate adoption rates?
     
    Jeff

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    #69390

    Rajanga Sivakumar
    Participant

    Where is the question of TQM vs Six-Sigma?

     
    Business excellence in an organization encompasses the areas of Strategic Focus or Intent, Customer Loyalty/Advocacy, Employee Delight, and Seamless Process Integration. This is all about TQM. All the Business Excellence Models like Baldrige, EFQM etc. have these areas incorporated in their models in different ways. For the successful implementation of the Business Excellence Programs, management commitment is an absolute must. To be an excellent organization, there needs to be well articulated shared Vision/Mission with the end customer in mind. The Vision/Mission has to be achieved through shared plans with key strategies.
     
    The organization needs excellence in process management and very well motivated employees to ensure that there is excellence in implementation throughout the organization. Therefore, there is need to constantly evaluate all processes in the areas specified in the different models to meet the end customer requirements. In fact improvements could be from simple employee suggestions to team improvement projects to complex re-engineering efforts. Now to my mind any process improvement activity be it Deming’s PDCA or the much hyped Six-Sigma, is only a sub-set in striving for Business Excellence.
     
    Hope this helps.
     

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    #69409

    Murray
    Participant

    If Greg Brue had it in his book, he got it from somewhere else. Everything else in the book was either false or “borrowed” liberally. I am surprized you would jeopardize your credibility by quoting this farce. I wonder why the book was pulled.

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    #69466

    Mikel
    Member

    I agree about the book. I bought it because of my contact at AlliedSignal. Nothing of value and a lot borrowed apparently without permission.Juran was given credit for Breakthrough Strategy in my AlliedSignal training. I think the material was written by Steve Zinkgraf and Gary Cone.

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    #69467

    Murray
    Participant

    Jaran, I am glad that Keke is in your heart. It does not change the fact that Keke had nothing to do with Motorola’s Six Sigma implementation. It also does not change the fact that Keke is only selling repackaged Dorian Shainin which is just repackaged Tukey, Satterwhite, ……Shainin’s tools (all developed by others, just renamed by Dorian) were extremely valuable when calculations and percision were difficult things but that is 15 years past (since the introduction of Lotus 123 and then Excel). Shainin and Keke are promoting cults where free thought and new tools are not welcome. Love him if you want, but keep your mind open. Their tools fall short when the organization actually gets good.

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    #96492

    Vivek
    Member

    Why are u people forgetting the FATHER OF SIX SIGMA, Bill Smith from Motorola, who was the main person to coin the concept of Six Sigma.
    If a person writes a book doesn’t mean that he has become a Guru. If I write a book on Internet I can’t be a Internet guru.

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