six sigma in call center
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February 18, 2003 at 3:55 pm #31495
Hi
How well can six sigma be implemented in Call Centers in India. How one can start it’ s implementation.0February 18, 2003 at 5:44 pm #83073In much the same way as it is done at other places. Start with a problem statement and apply DMAIC methodology to attack the problem.
let me know for further help.
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