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Six Sigma in HR

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  • #35221

    Bart
    Participant

    Hello,
    my company has started Six Sigma project recently. I know that success of Six Sigma is located in strong support of management and HR
    Focusing on HR I wonder how it could help to change organizational culture and convice people to support Six Sigma projects actively. How to communicate effectively Six Sigma which is called “break point strategy” very often ?
    Thanks for any suggestions.

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    #98458

    Dillon
    Participant

    Bart,
    The best way to get them to promote/communicate six sigma is to get them involved.  You may have a tough time convincing them that six sigma applies to them…but it does.
     

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    #98459

    Bart
    Participant

    But how to implement Six Sigma into Corporation Culture ?

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    #98461

    Dillon
    Participant

    In that case, my opinion is that it needs to be driven by the head honcho….if he isn’t supporting it…why should anyone else?  Once you get that buy-in..you can drive it through all levels of the organization…we ended up writing it into the goals and objectives for every level of management in our corporation….

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    #98482

    aBBinMN
    Participant

    As Doug said, you need the head honcho’s buy-in… But what does that mean? How do you support it? What does it look like?
    IMHO, it means leadership from the top in asking to see the data – as in asking to see paretos ranking causes, histograms to give a picture of variation, control charts/run charts, and asking “how good IS that measurement?” or “How confident are we?” In addition to asking the right questions, senior leadership needs to lead the way in prioritizing, streamlining, being measured, and in following procedures. Then it involves actually being able to demonstrate and talk about some of the basics – the CEO might not produce the histogram or control chart, but if s/he can show it and talk about its signficance, it will do a lot to support the culture.
    In short, leadership needs to demonstrate the willingness to learn, change, ask the right questions, go to the right experts for help, and follow the data.

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