iSixSigma

Six sigma in Network Utilization

Six Sigma – iSixSigma Forums Old Forums Software/IT Six sigma in Network Utilization

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #25932

    Christena
    Participant

    Can anyone help me out with the Six sigma project on Network Utilization ?
    I am doing a six sigma project for the first Time.
    I have planned to do DMAIC
    What are metrics I should choose ?
     
     

    0
    #62969

    Ryan
    Member

    Christena,
    What are your customer’s “pain points”? Are people complaining about the network being down all the time (when in the office or dialing in remotely)? Are you interested in making more use of the network?
    Give us a little more idea about the problem you’re trying to tackle.
    Ryan

    0
    #62971

    Christena
    Participant

    Hai Ryan ,
    Mine is a Call Centre Company .
    Our aim is to reduce the Network Bandwidth Utilization.
    We want to make use of the Network in more efficient manner
    Allowing the users to use chat application and downloading unauthorised software consumes the network bandwidth unnecessarily. Now we want to curb this.
    Can you help me out.
    Regards,
    Christena.A
     

    0
    #62972

    Brian Tennle
    Participant

    Our business had a similar problem with streaming software. We performed a DMAIC project that anlalyzed the true root causes and narrowed the issue down to specific time and IP addresses. We were then able to perform assessments of individual systems to narrow down the problem further and find the root cause. We put a policy in place and also have the ability to prevent applications from being installed without an IT password. It helps significantly. I don’t remember the actual numbers since it was someone else that did the project. Hope it helps. B

    0
Viewing 4 posts - 1 through 4 (of 4 total)

The forum ‘Software/IT’ is closed to new topics and replies.