Six Sigma in Skilled Nursing Facilities

Thanks for the response, Patch. My objective is to persuade top leadership (C designations) to understand and adopt, even on a limited, pilot level basis the impact Six Sigma can make to the delivery of quality care through the most efficient processes. Hopefully, in the process we could save a few jobs. Otherwise, they will continue to  reduce head count as the simplest way to lower cost of doing business. Since there is an absolute absence of knowledge regarding six sigma and lean, the only way I can even spark their interest is by citing case studies based on actual deployment.

Will do and many thanks for the leads and recommendations, Patch.

Thank you, Eugene, for your recommendation. I will conduct an assessment of  the tools available that facilitate acceptance. It is distressing to experience daily the severely outdated mindsets at the C-level that operate from their solid silos. Their terribly umimaginative  approach to management offers the perfect environment to deploy SixSigma/Continuous Improvement . If only I could sell it to the CEO and the equity company that owns us. Thanks, again.

Will do, Eugene. Thanks.

You are right, Eugene. Another possible starting point could be to identify successful deployments in hospital envirnments, find parallel processes in long-term care and by adapting the methodology demonstrate Six Sigma’s effectivity. There are, of course, the common business processes such as Procurement, Financial administration including A/P, Customer Service, HR and so on where Lean+Six Sigma could be deployed.. An additional challenge is in cornering the CEO next time he visits his office here and when he is not surrounded by other C-designated leaders. I am confident I can get him to entertain a formal presentation in his Washington, D.C. office. I need to get lucky.
Thanks, Eugene, for your suggestions and helpful hints. I’ll be glad to keep you posted as events warrant.
Regards,
David