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six sigma in telecom

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #26126

    Andrew BArdowski
    Participant

    Dear All Can anyone suggest how we should start to prepare our company (we provide cable tv, voice and data services, building net infrastructure, etc.) for six sigma implementation? Where can I go or what should I do to learn more? Thx in advance Andy B (teleNet Poland)QMS Proxy

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    #63537

    boettler
    Member

    Hi All,
     
    Much the same line of questioning as other individuals in the telco space – can someone please suggst the best approach for implementing Six Sigma into a telco involved in data, voice, cable tv, mobile, network development with multiple lines of business e.g. consumer and business

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    #63538

    Gary A. Gack
    Participant

    Any reasonable answer to your question needs much more time and space than will fit here – in short, you need an expert advisor to work with you to get through a processes of planning a deployment. Most organizations that succeed at this either hire one or more experienced MBBs or engage one of the many Six Sigma training/consulting firms to help get them started. It’s far too involved to learn thru a forum such as this. If you wish to email me directly I’ll be happy to engage in a more extended dialog to try to get you started.
    good luck! [email protected]

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    #63543

    Gaurav
    Participant

    We are currently implementing six sigma in telecom industry especially involved in launching a new business with Six Sigma approach….let me know if i can of any help regarding the same..U can mail me at address given below..
    Gaurav
    [email protected]

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    #63551

    Jonathon L. Andell
    Participant

    I’d advocate an organizational assessment. Beware the “one-size-fits-all” vendors of six sigma consulting. For more details, you may contact me at @hotmail.com">jandell@hotmail.com. Good hunting!

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    #65285

    Asim Ali Khan
    Participant

    Hi Andrew,
    Cheers from Pakistan.
    I am serving as a Manager in Operations Core Network at Orascom Network (Mobilink) in Pakistan.
    The implementaion of this apprach starts with management initiative, awareness, training and then training on Six Sigma to initiate projects in different domains.
    The  concept can be approlied on routine issues as “preventive maintenane process improvement”, ” Application of Six Sigma in Service improvement” in a particulr area etc..
    I suggest, you should start with a training program from some internationally recognized institure to get the real gist of subject. May be in Green Belt or Black Belt program.
    I have applied some concepts in Preventive maintenance and Call drop analysis and I can share some interesting concepts.
    Regards,
     
    Asim Ali Khan, PMP
    Certified Green Belt
    +92 300 8492491

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    #65286

    Asim Ali Khan
    Participant

    Hi Andrew,
    Cheers from Pakistan.
    I am serving as a Manager in Operations Core Network at Orascom Network (Mobilink) in Pakistan.
    The implementaion of this apprach starts with management initiative, awareness, training and then training on Six Sigma to initiate projects in different domains.
    The  concept can be approlied on routine issues as “preventive maintenane process improvement”, ” Application of Six Sigma in Service improvement” in a particulr area etc..
    I suggest, you should start with a training program from some internationally recognized institure to get the real gist of subject. May be in Green Belt or Black Belt program.
    I have applied some concepts in Preventive maintenance and Call drop analysis and I can share some interesting concepts.
    Regards,
     
    Asim Ali Khan, PMP
    Certified Green Belt
    +92 300 8492491

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    #65287

    Torrance
    Participant

    Asim, it’s good that you have some thoughts on
    this, but unfortunately you’ve responded to a post
    which is almost 5 years old.Davy T

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    #65288

    Muhammad Bilal Akram Chatta
    Participant

    Salam O Alykum,
    Mr. Khan, hey, Andrew,
    Again great Cheers from pakistan,
    I am also serving as Executive Quality Assurance & Customer Care in Technical Support/Development at Brain Telecommunication Ltd. in Pakistan.
    Well i am 100% agreed with Mr. Khan about the training and the most important about the awareness of Six Sigma in pakistan.
    Mr.Khan have done the green belt certification. it is great to listen that now some expert as well in pakistan about six sigma,
    i just read his materil from the net and understand little bit about it.
    Mr. Khan and  i need some help form you guys about these certification and their awareness.i am very thankful to you guys if you give me some time.
    Muhammad Bilal Akram Chatta (BrainTEL)
    +92 3144072469

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Viewing 9 posts - 1 through 9 (of 9 total)

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