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Six Sigma in the Insurance industry

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  • #27360

    Niraj Goyal
    Participant

    Hi,

    I am interested in the following information:

    1 use of six sigma in the insurance industry – where and how it can be aplied

    2 references on the above subject

    3 sources where one can get exanples of siccess stories and companies who have applied the same.

    I would welcome a chat with someone who has experience of this application.

    Thanks

    Niraj

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    #66896

    Praneet
    Participant

    Hi Niraj
    Any service or product industry that you look at is made up of a series of processes. The industry that you are in , the Insurance Sector is no different and hence the principles of Six Sigma is also applicable to it.
    What you need to do is look at the critical processes that you go through to deliver the end product and Implement Six Sigma projects in those areas.
    In so far as Specific examples related to the Inusrance sector is concerned I am afraid that I dont have any.
    Under the umbrella of Six Sigma what you can also do is look at Similar processes being followed in different industries (a.k.a Benchmarking) and mould it to your requirements.

    Regards and have a great day

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    #84085

    YEAP
    Member

    All Six Sigma Experts,I’m keen to know more about application of Six Sigma
    in the Construction Industry. Please assist me ?Thank youRegards
    Yeap MK

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    #84089

    Jamie
    Participant

    I rememberΒ examples in a book for a builder in Texas (I think) who used Six Sigma with very good results.Β I can’t remember which book it was in though (possiblyΒ The Six Sigma Revolution by Eckes, but that just a guess and I don’t have the book here to check). Does this ring a bell with anyone?
    Jamie

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    #90814

    jackie gunson
    Participant

    Hi there MK Yeap
    Have just seen your message. I am a 5th year undergraduate and am researching six sigma in the construction industry – have you received anything that may be relevant to my research?
    Looking forward to hearing from you

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    #94300

    Mike Guzman
    Participant

    Hi there MK Yeap / Jackie Gunson,
    Ive seen your posted messages. I will be doing my research and thesis regarding Six Sigma in the Construction Industry. Have you gathered any information regarding this subject.
    Thanks!

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    #94546

    sai
    Member

    Hi!
    I am a student of Indian Institute of Technology, Madras, India.
    I am also interested in the topic ‘Six Sigma applications in Construction Industry’. Pl let me know if u find anything on the subject. I shall also keep u posted of anything that i may find on the subject.
    Regards and best wishes,
    Sai

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    #95178

    chhabra
    Participant

    Hi Niraj
    Will u please tell me how can we use six sigma in insurance industry and and we link it with performance management system?
    Amit
    [email protected]
    Β 

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    #97886

    saurabh
    Member

    I know that GE Frankona and Korean Re are using Six Sigma principles to drive continuous improvement in the organization. Oman Insurance Company has also recently embarked on the six sigma route.

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    #97887

    Mike Carnell
    Participant

    Niraj,
    Posts like these used to amaze me.
    Every time we do a new industry someone asks to be given an example in their industry and success stories.
    I keep waiting for the person that will say “explain Six Sigma so I can figure out how I can use it in my industry.” We have cut across a lot of industries using the same process. It doesn’t change.
    Nobody asks for special accounting processes for their industry. There aren’t special ways of calculating basic stats for a specific industry. The list keeps going but when it comes to Six Sigma you are “different.”
    How about a little effort.
    Good luck.

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    #98728

    Sigmabb99
    Member

    Well put, from someone whose words of wisdom I have come to respect. I recently made a change from doing SS in manufacturing to insurance, and as Mike alluded to, there’s no replacement for rolling your sleeves and using the tools to define and improve your processes (to quote W. Edwards Deming: “Quality is not something you install like a new carpet or a set of bookshelves. You implant it. Quality is something you work at. It is a learning process.”). Every industry thinks they’re different, and that SS won’t work for them, when in fact, all businesses run using a series of processes. In a new SS deployment organization, just mapping the processes often times will help identify plenty of low-hanging fruit. Β There are differences in how we use the tools, but thatΒ’s true from one industry to another. So start by defining your problem(s), map the process(es), and keep going!

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    #98742

    Malcolm T. Upton
    Participant

    GEICO is implementing Lean Six Sigma. I’ll e-mail your post to a couple of the Black Belts there.

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    #98876

    John C. Blackshire, Jr.
    Participant

    Have you found widespread usage of this quaility improvement methodology in the insurnace industry? jb

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    #98966

    rajanna
    Participant

    My company has just been certified to ISO 9001:2000 QMS standards, but I feel this alone is insufficient to promote continuous improvement in our processes. I would like to know more about Six Sigma and in particular how it can help in improving profitibility in a general insurance environment, particularly when profit is based principally on premiums matching the portfolio risk rather than any reduction in management expenses.

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    #99502

    Jay Gauldin
    Participant

    I’m a graduate student in the building construction program @ VA
    Tech and I’m considering using this topic for an independent study
    this summer. Any information on this topic would be appreciated.
    I will reciprocate. Thanks.

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    #99963

    F Baltz
    Participant

    It is a great topic in an industry that is slow to adopt new technology.Β Β You might wish toΒ contact Ken Karr at Achates Systems as his firm is focused on providing PM services that meet six sigma. The web address is:
    http://www.achatesystems.com
    Good luck.
    Β 
    Frank Baltz

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    #100290

    James Habecker
    Participant

    I have been in manufacturing for about 18 years, and now have been in the construction industry for about 1 year and from my vantage point construction is very slow to adopt such techeques.Β  I would recomend mearly starting out with trying to look at such ideas as lean manufacturing – after all it is just the manufacturing of a diff. type of product.
    If anyone has any other ideas I to am looking for someone that has had this experiance.Β 
    Recently, I went to a treaning session in which most people had NO idea who Deming is or what he did.Β  Just giving you this as a heads up.
    Β 
    Jim

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    #100336

    Yeagermonst
    Member

    Agree, it is a great topic in an industry that is slow to adopt new technology (which is probably why so few have sent potential sources). As far as Six Sigma goes, Bechtel has been heavily engaged and could be a good source. Here are some pr locations those that are interested can “mine” for contacts.
    http://www.bechtel.com/sixsigma.htm
    http://www.bechtel.com/PDF/6sigma.pdf
    http://www.bechtel.com/Briefs/0803/Perfection.htm
    Outside of Six Sigma the Lean Construction Institute is doing some good stuff, as is The Construction Industry Institute. Both are theory and data rich.
    http://www.leanconstruction.org/
    http://www.leanconstruction.org/
    http://construction-institute.org/index.cfm
    Here’s one from CII that I like to stop buy just for the gee-wiz factor
    http://www.new-technologies.org/ECT/
    Hope this helps.
    Β 

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    #100626

    Dean Bondhus
    Participant

    Our team is building on a base of basic methods and tools for process optimization toward Six Sigma methods. We have hired and are developing expertise in advanced analytical methods and are dedicated to excellence in process performance aligned on customer needs.
    I would like to open lines of communication with Geico and others in insurance and similar service industries to share best practices.
    Dean Bondhus Consulting ServicesQuality Process LeadershipHumana, Inc.

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    #100632

    Charles L.
    Participant

    I dΓ³nt know about six sigma but maybe this might help: When Mike Hammer wrote his famous book and coined the term “reenginering”, he was working as a consultant to Aetna which is one of the largest insurance companys in U.S.A. so maybe you can search the web looking for articles of Mike Hammer and his work in Aetna.

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    #101287

    Brian Flynn
    Participant

    Hi Jim,
    My name is Brian, and I have been in the construction industry for over 35 years.Β  I have been self-employed for over 30 years.Β  I operate primarily on a union affilliated basis.
    I am a plumber by training but gravitated into general contracting about 25 years ago.Β  Our shop does a great deal of public sector construction work for various awarding authorities such as local housing authorities, the state building authority known as DCAM, the US Army Corps of Engineers, etc.Β 
    Shortly after I began to act primarily as a prime (general)Β contractor I had a series of epiphanies.Β  Several government inspectors were being “very aggressive” in their inspection process and requiring me to perform at a quality level far above what I had been used to.Β  In complying with their requirements I discovered that although initially the added quality COST more, as time went on the men on the line were able to find ways of accomplishing a higher level of quality at the same or less cost.Β 
    We were doing some very large projects, some jobs ran to 625 bathrooms.
    Also contributing to my metamorphosis was an affilliation with The Nemiroff Group.Β  They are bathroom renovation experts who have renovated over 350,000 bathrooms since the 60’s.Β  They hadΒ an earlier affilliation with the folks at Levit (Levitowns), and so had some knowledge ofΒ converting construction from a craft based operation to a manufacturing operation.Β  I was able to learn much from their early training.
    Early in the 1980’s I began to experiment with “prefabrication”Β of various building componenets, and found the cost savingsΒ to be significant and the quality level to be beyond compare.
    Unfortunately I did not have enough engineering training to be able to analyze whatΒ we were doing and how we could repeat the process on a dependable basis and how we could train others to contribute to the evolutionary process.Β  I had read the book “Kaizen” many years ago,Β that coupled with my martial arts training helped me understand some of what was going on in our work.Β  But mostly I have continued toΒ stumble in the dark.Β  IΒ am currently in the process of reading “The Toyota Way” and findΒ Β it very informative and helpful in understanding why much of what we have been doing works so well.Β 
    I am committed to learning more and to further Β improving our crews’ ability to repeat the successes on a dependable basis.Β Β At this point in my evolution I can attest to the following: Β Β Β Β Β 

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    #101288

    Brian Flynn
    Participant

    Hi Jackie,
    I would very much like to be able to get a copy of your thesis when you finish it.Β  Please let me know how that can be arranged.
    Brian

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    #101427

    RPLAHIRI
    Member

    I desire to know how six sigma is applicable in construction industry by contractors , by client bodies including government bodies, by designers and also how it can be made applicable in improving government performance .
    RPLAHIRI B.Tech ( IIT, Kharagpur ) MBA (finance ) , BGLaw , Qualified ISO 9001-2000 Lead Auditor , Consulant , Trainer and Implementor.

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    #101428

    RPLAHIRI
    Member

    I desire to know how six sigma is applicable in construction industry by contractors , by client bodies including government bodies, by designers and also how it can be made applicable in improving government performance .
    RPLAHIRI B.Tech ( IIT, Kharagpur ) MBA (finance ) , BGLaw , Qualified ISO 9001-2000 Lead Auditor , Consulant , Trainer and Implementor.

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    #101450

    DaveG
    Participant

    It is applicable to all of those things by increasing the ratio of value created to resources consumed.

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    #101575

    Lena
    Participant

    As you all may know, it is an achievement to convince construction management to even consider adopting new technologies. Does someone have an idea of how to Β“sellΒ” Six Sigma and Lean Manufacturing concepts for construction?Β 
    Please share them.Β 

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    #101961

    Shirley Coleman
    Member

    There should be a lot of scope for six sigma in construction, for example in timing and integration of the various parts of the construction, control of wastage, process mapping from one end of the line to the other, viz the search for land to the reports of happy purchasers and occupants.

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    #102228

    Elmer
    Participant

    Brian,
    You have an interesting introduction to Process Improvement.Β  I recently joined a construction company here in San Diego.Β  Prior to this, besides my military aviation experience, I have been an industrial engineer, production specialist, technical writer, manufacturing methods analyst, to name a few, all in the manufacturing field.Β  BTW, my degree is in B.S. Architecture.Β  I have been an advocate of TQM/JIT in the late eighties and early nineties, so the concept of Six Sigma is not new to me.Β  I tell you when I walked in at my new company I saw right away that Six Sigma can work in the construction industry.Β  The biggest challengeΒ I could see right now is the change in the culture.Β  And I’m not talking just inside the company, I’m talking the whole industry.Β  If there’s enough pressure to implement this, it can work.Β  And I think one of the biggest driving factor would be the economy.Β  We have to get better to survive.
    If you don’t mind I’d like to correspond with you someΒ more on the implementation of Six Sigma in the construction industry.Β 

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    #102352

    Brian Flynn
    Participant

    I would be happy to discuss Six SigmaΒ in the construction industry with you.Β  Send along your thoughts and I would beΒ happy to share with you what I have experienced over the past 20 years.
    I certainly agree with your premise.Β  The first company thatΒ applies six sigma and lean manufacturing techniques to the construction industry will have ” a sustainable competitive advantage”.Β  That is why I have taken such an interest in it.Β 
    thanks,
    Brian FlynnΒ 

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    #102357

    Elmer
    Participant

    Brian,
    Please email me at [email protected].
    Elmer

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    #102362

    BLOCKED
    Participant

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    #102363

    BLOCKED
    Participant

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    #102364

    BLOCKED
    Participant

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    #104680

    JN
    Participant

    I have been one of the few folks instrumental in implementing Lean Six Sigma from ground up at one of the nation’s leading D2C auto insurance firms.Β  It has been very successful and directly impacts the bottom-line.Β Β The key is to apply Lean and DMAIC pragmatically and without losing the discipline.Β  I’d beΒ open to chatting about it offline.Β Β Β Β Β Β 

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    #105026

    Brian McIntyre
    Participant

    I am specifically seeking knowledge asΒ relates to Six Sigma within the production homebuilding environment. I have found some information that relates to process improvement/TQM with the NAHB, but it is VERY limited in scope. Has anyone heard of a homebuilder that is on board, or at least moving in that general direction?
    Also, seems like Bechtel is one of the few commerical construction/engineering firms using SS. Any others you folks may know of?
    Thanks!!!!

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    #105706

    Nune
    Participant

    Can u give a information howz six sigma implementedΒ  in construction bussiness and ,are the results possitive
    Β 
    i am doin a project on it so please give aΒ some information Β 
    Β 

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    #105707

    Nune
    Participant

    hiΒ  RPLahari
    I have seen u r post abt sixsigmaΒ  use in construction bussiness
    can u help in this regard .i am presently doing a project on it
    Nune Rakesh
    5 sem ,Civil engineering Β 
    IIT guwahati

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    #106856

    Anand
    Participant

    Hello,
    Could you please share your results with me…I would like to implement the Six Sigma philosophy in my company(Insurance Business). But i needed a few examples where it has helped you. I need to convince the management to use the same.
    Your help is very much appreciated. You can mail me at
    [email protected]
    Regds
    Anand

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    #111087

    howe
    Participant

    I am doing a research project on six sigma in the contruction industry.Β  Email me at [email protected] anything that could help me.Β  thanx

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    #113460

    Mike Kolkraisart
    Participant

    To whom it may concern,
    I am now a senior project managers. My past experience was in financial service/banking, property management, strata management and construction industry.
    I have formal training and qualification as a Six SigmaΒ Project Manager and PMBOK Project Manager. I have deliver a number of projects for DMAIC and DMADV alignment with PMBOK project management methodology.
    One of the key component for Six Sigma that most organisation forgot is L – Leverage and Share the knowledge.
    AsΒ the Β blackbelt project manager by experiences, my responsbility is to leverage the knowledge and share with anyone who are interested in how can I experience and manage six sigma project. Let me know if anyone would like to hear my experience of managing Six Sigma Projects
    Good luck with you six sigma project.
    Β 
    Best Regards
    Mike Kolkraisart

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    #113462

    liupeng
    Participant

    I would like to hear your story. Thank you.

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    #115273

    goldstar designs
    Participant

    I am also in the home building industry and would like to know if any other home builders have put six sigma into their business.Β  I would like to implement six sigma, and would appreciate any help or thoughts.
    thanks

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    #120304

    Cho
    Participant

    Mike Kolkraisart,
    I am a construction engineering tech senior here at Cal Poly Pomona and would very much hear your story as well. Please email me
    [email protected]
    thankyou

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    #120309

    harry
    Participant

    Hi
    I am doing MBA (IT) & doing project inΒ” Software project management with six sigma” so can you guide me on this topic
    if possible to you please send me any good Six Sigma e-book so that I canΒ get valuable stuff from you that help me in my project work
    Β 
    Β 
    Waiting for your reply

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    #120561

    Peter Nichols
    Participant

    I would like to hear more about your property management and real estate (construction?) experiences. I am new to six sigma and it sounds like my company ( I am a property manager in new york ) could use this system.

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    #120562

    BTDT
    Participant

    CB Richard Ellis and Royal LePage Commercial are early adopters of Six Sigma in Real Estate management.An example of a project was assess the accuracy of lease information IT systems. The data was 87% accurate. A project was launched and the accuracy rate increased to 97% in two weeks.GWL Realty Advisors looked at Six Sigma a few years ago, but decides against it at the time.This was covered nicely in an article in the Globe and Mail, March 22, 2005.http://www.theglobeandmail.com/servlet/Page/document/v4/sub/MarketingPage?user_URL=http://www.theglobeandmail.com%2Fservlet%2Fstory%2FRTGAM.20050322.gtprsigma22%2FBNStory%2Feinsider%2F%3Fquery%3Dbelford&ord=1115916861360&brand=theglobeandmail&force_login=trueBTDT

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    #121435

    Mohammad Shalchifard
    Participant

    Dear Mike,
    I am completing my postgraduate studies in Executive Management. andΒ I have a BSc degreeΒ in Industrial Engineering.
    Recently, I have started working on the subject of ‘Managing Six Sigma Projects with the Approach of PMBOK’. Would you please guide me through your experiences or let me know where I can find related research material?
    Thanks and hope to hear from you soon.
    Mohammad Shalchifard

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    #125780

    Marcos
    Participant

    Hi Niraj, I work at a brazilian insurance company (MAPFRE, a huge spanish group) and we are implementing Six Sigma as a methodology troughout the organization (still a bit more timid then I would like…) Let’s talk about. Where do you work? Marcos

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    #129763

    Shenoy
    Member

    Insuarnce Industry Six sigma -real benefit lies in applying FMEA for calims occured. The preventive action on the findings can avoid defects
    Pls react [email protected]

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    #129764

    Shenoy
    Member

    Construction is also another industry just like manufacturing. You can apply whatever principles stated in Six Sigma construction vis a vis manufacturing
    The a to z of Six sigma can be applied in construction tooo. Learn the ahradway by reading and applying the same. You can measure defects, you can fix defects.
    Β 

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    #130050

    Ummar Shaji.E.K
    Member

    hello sir,
    i am ummar shaji e.k doing master of engineering (ME)Β in construction technology in bangalore. currently i am in third sem. during my course it happened to hear about “six sigma” through a civil engineering journal. the jounal is called as “journal of construction enginnering and management” by ASCE.
    the title of the paperΒ was “implimentation of six sigma in civil engineering constrcution”. so i am planning to deliver a project on “how six sigma can be implimeneted in civil engineerng industry?”.
    i don’t have an earlier experience in six sigmaΒ and it is a new subject for me. then after a vigorous searching in ” IISc bangalore” i got some more informations about this particular topic.
    here, in my college (U.V.C.E. bangalore), none of the teaching faculty had specialised in either six sigma or any other relevent subjets. so i desperately searching for person who know about “six sigma” and who can give me some information about it.
    i hope this long letter will not disturb you.
    eagerly waiting for your reply.
    have a nice day and nice health.

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    #130687

    Sesh
    Member

    Hi ummar shaji
    I have extensive experience in implementing Lean, Six Sigma in manufacturing, service industries and based out of bangalore.
    You could reach me on [email protected] and i will try and help you out.
    Sesh
    Β 

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    #131292

    Yang
    Member

    Hi Mike,
    it takes me a little bit long toΒ get your message. Your experience of managing Six Sigma Projects sounds very interesting for me. Could you please send me more information about that in the area of financial services/banking? Thanks!
    Best regards,
    Wendy

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    #131294

    Super Intelligent
    Member

    PleaseΒ  check SS-LeanΒ  materialΒ  asΒ  itΒ  isΒ  veryΒ  similarΒ  toΒ  IE Topics?

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    #131439

    kim elniff
    Participant

    Jay – Just wondering if this is “The Jay Gauldin”.Β  I’ve been trying to find you.Β  Please respond if this is you – you know who I am.
    Kim

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    #131509

    Jay Gauldin
    Participant

    Yeah, I know who this is. I thought I’d finally given you the slip, but
    you found me. Shoot me an email at [email protected] and we
    can chat. It’s good to hear from you!Jay

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    #131980

    ummar shaji ek
    Member

    sir,
    i am eagerly waiting for your relpy, hope you will repond to this mail.

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    #131981

    Jay Gauldin
    Participant

    Kim Elniff,Are you going to email me in response to your last posting? Looking
    forward to talking with you. Email me @ [email protected]

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    #132967

    Paul S
    Participant

    Casually interested in six sigma myself, and being recently introduced to the opportunities in the insurance industry I found this chat thread during a Google search.Β  Rather than citing everything else I found I will just provide you with the google search phrase I used (and got good hits from):Β ( “six sigma” insurance metrics ).
    of particular and immediate interest was a link to the following document URL: http://www.crawfordandcompany.com/pdf/Six%20Sigma%20and%20the%20Insurance%20Sector.pdf
    Good luck

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    #133111

    J Castagna
    Participant

    As this is a long old thread, to benefit all I thought Id consolidate the listed insurance company names that are using 6 sigma.
    IΒ’m sure its incomplete, (especially Indian, Asian and Euro companies) so add awayJΒ  cheers Justin
    Β 
    Fortune 500 companies in the Insurance industry
    (Source M.MarxΒ’s post on i6sig blogosphere)
    Β 
    American International Group, Inc. (AIG)Gieco / (Berkshire Hathaway)AllstatePrudential FinancialAetnaCIGNANorthwestern MutualUnitedHealth GroupUSAAPrincipal FinancialLincoln NationalConseco
    Β 
    This Thread
    GE Financial
    Bank of America
    MAPFRE Β– (Brazil)
    Β 
    http://www.crawfordandcompany.com/pdf/Six (From Paul S Post)
    Β 
    Β 
    AustraliaΒ  (Source AFR Β– our local business daily)
    Our big banks have large insurance divisions/sell insurance.
    Β 
    Westpac
    Commonwealth BankNational Australia Bank

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    #133192

    Kal
    Participant

    Hope to see getting CC in this knowledge sharing.. request from [email protected]

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    #134913

    Mike Pfirrman
    Participant

    I have been involved in construction recruiting at high levels for
    about eight years and am starting to see a desired skill as either
    Six Sigma or Lean Manufacturing training or more specifically, “lean
    construction” methods in job descriptions. I have stumbled across the Lean Construction Institute that has
    tried to adapt the concepts from Six Sigma into construction
    methods. Bechtel has long trained people in Six Sigma. Oscar
    Boldt is one of the few actual self performing contractors adapting
    the Lean Construction methods into their performance models. It seems like it would be a natural application for in construction, it
    is actually a product that you are making. Lead times, variables
    and the complexity of construction itself make all the different
    applications of Six Sigma seem a difficult task, but that is where
    the Lean Construction Institute has come in and tried to make
    these principals compatible to the industy. These are just observations on my part. I am purely an industry
    observer, not an expert in any way in Six Sigma.

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    #137324

    Raymond
    Participant

    I am a chinese student,I am writing a thesis about six sigma,but I am lack of material,would you please gave me a help,I need one or two thesis to complete the graduation thesis.
    thanks!

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    #142837

    zehra
    Member

    hi;
    I saw your mail whileΒ I was looking for anyΒ informationΒ related with six sigma aplication in construction. I thought that you can give some important ideas or anything related to this subject because I am so helpless about this subject. I am a master student and could not find noteworty informationΒ about six sigma application in construction.
    I look forward your good news….
    zehra

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    #142881

    Shenoy
    Member

    Regarding construction you need to find out ow many defects you have made. if you are in design stage you need to know how you can prevent defects. you past experinces of defects need to be alaysed. get your customer response..
    i will need nmore information on what industry you are whther ou r in construction of appartments? or loking fr general construction like bridges etc
    mail [email protected]
    regards
    Β 
    Β 

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    #146446

    Saherngu
    Participant

    I have found very little in this area.Β  Most of the information is lean processes.Β  The main reason is that the construction industry is where the Auto industry was back in the 60’s.Β  If you would like to talk more please feel free to email me.Β  [email protected].

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    #150210

    Shubham
    Member

    please give me detail of application opf six sigma in civil that is construction industry

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    #151295

    insdotwest
    Participant

    To your list. add: The Hartford (has an enterprise wideΒ Six Sigma group) and Allianz Group (employs a proprietary brand of Six Sigma tailored specifically for financial instittions but recognized by IFSS nonetheless).Β  Also: Genworth.
    The following article from Technology Decisions will be useful:
    http://cms.nationalunderwriter.com/cms/TD/Monthly%20Issues/Issues/2005/03/Index/Features/mar05_cover_story?searchfor=what’s%20ailing%20you

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    #152349

    vaibhav sathe
    Member

    hello Rakesh,
    i am vaibhav and doing my PGD in NICMAR and thinking of doing thesis on same topic as you have choosen to your project, will saw your letter on” six sigma” web site
    and iΒ came to know that you to are doing six sigma implementation in construction ind.can you guide us on this topicΒ 
    Β Β  eagerly waiting for your reply, mail me at:-Β Β Β [email protected]
    Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β  thankΒ you ,Β 

    0
    #153103

    Madhusudan kshetri
    Participant

    Hi Nira,
    This is Madhusudan kshetri From Six Sigma IQ in Dubai. If you’re interested to chat about Six Sigma. Here is good news!
    Please send me your contats details at [email protected]

    0
    #153106

    Wonderful News
    Member

    Oh this is wonderful news.I have been checking this forum twice a day since my post of 5 years
    9 months and 6 days ago and you have finally given what I need. My
    email will be coming as quickly as your answer to my prayers.

    0
    #153558

    felix ekpoudom
    Participant

    please i’m doing a research work on the application of six sigma program in the construction firm.
    please, i need some information on the topic.
    i’m a final year undergraduate studying project management technology
    thanks.
    felix

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    #154926

    Onur Serin
    Participant

    Dear Sir/Madams,
    I’m a M.Sc. student and I’ll be doing my thesis aboutΒ six sigma applications in construction industry.I’ll be pleasure about any documentation helps.
    Best regards,
    Onur SERIN

    0
    #156730

    nfadly
    Participant

    To
    Onur SERIN & expert
    FYI, i’m also do the six sigma + service quality in construction industry. but its only the early stage. can u share and give the draftly idea for me to do this research
    Thanx u

    0
    #158055

    yadav
    Participant

    hi sai,
    I am a masters student studying in UK and currently working on topic of Six sigma in Indain construction industry.Do you know any indian construction company which implements Six Sigma,or any other information over the topic ,then please let me know.
    Thankyou
    Kunal

    0
    #158402

    yadav
    Participant

    hello,
    can you help me ou for the topic of six sigma in construction industry,please let me know if u have got any literature with you

    0
    #158503

    sai
    Member

    Dear Kunal,
    I am sorry I could not get any info on the subject for a long time. I also am not aware if any construction industry is implementing it in India. However, as and when I hear about any such thing, I shall mail it to you. Best of luck for you PG pgme at UK. regards, Sai

    0
    #160501

    yadav
    Participant

    Zehra its kunal here ,I am also researching on six sigma in construction industry, if u have ur thesis or any literature done on this topic could u let me know about it.Desperate for your reply

    0
    #160503

    yadav
    Participant

    Shenoy,
    I am working on the current status of six sigma in indian construction, but i am not able to get any literature as such on it,as there are very less articles on six sigma in indian construction as it being a very new topic.Could you let me know any indian construction company which implements six sigma as I need to interview the quality control managers to find the barriers experienced by the construction industry in the implementation of six sigma and if you have any literature could u please forward it to me

    0
    #161120

    Pramod
    Participant

    Hi Niraj,
    I am an ASQ certified Six Sigma Black Belt currently working in one of the largest insurance companies in the UK. I went through your questions, I would like to know if you have received a reply to your queries. I am also in search of answers for exactly the same queries. If you have received replies do forward it to me.
    Thank you,
    Pramod

    0
    #161787

    MaryCArmen
    Participant

    Hola !!
    TambiΓ©n estoy investigando sobre este tema para mi materia de titulaciΓ³n.
    Alguien podrΓ­a facilitarme ligas de consultas o documentaciΓ³n
    Gracias!!
    Β 

    0
    #161792

    Brandon
    Participant

    Va ala Becthel Construction website. They are one of the best construction companies and have fully embraced six sigma.

    0
    #163336

    Alie Kamara
    Participant

    Β I WANT TO BUY SIGMA OVER THERE, THANKS.

    0
    #164061

    chintan
    Participant

    Hi Niraj/Pramod,
    If you have any information relating to how six sigma can be implemented in Insurance industry, pls forward the same to me at [email protected]
    Thanks in advance.
    Chintan

    0
    #167489

    BC PATTANAYAK
    Participant

    Dear Sir,
    I have selected “Imlimentation of Six Sigma in Process & Manufacturing Industries” in my M E Course. If any paper related to Six Sigma Published in any Journal or with you I may be helped by sending a softcopy of it to my email [email protected]
    BC Pattanayak

    0
    #167490

    BC PATTANAYAK
    Participant

    Dear Sir,
    I have selected “Imlimentation of Six Sigma in Process & Manufacturing Industries” in my M E Course. If any paper related to Six Sigma Published in any Journal or with you I may be helped by sending a softcopy of it to my email [email protected]
    BC Pattanayak

    0
    #167649

    Prahlad
    Participant

    As a Construction Professional withΒ over 25 years experienceΒ in Dubai, I would like to know myself if any Construction company has successfully tested the effectiveness or otherwise ofΒ Six SigmaΒ in the construction environment.Β Β 

    0
    #168401

    ayyar
    Participant

    Dear sir,
    Β 
    I am interested to learn six sigma course could you please guide to me. where the course has trained. kindly reply.

    0
    #169504

    Madhumitha
    Participant

    hi everybody,I am currently trying to apply six sigma tools to the insurance business processes (proposal–>policy issuance, renewal, endorsement and claims) as a part of my class project.
    Till now i have drawn process flow diagrams for each of these processes and by visiting a few brokers, got data on the duration of each of the stages in the processes to get completed.Now i would like to bench mark the same with the best in the world. Would you be able to help me on this?policy issuance, renewal, endorsement and claims) as a part of my class project.
    Till now i have drawn process flow diagrams for each of these processes and by visiting a few brokers, got data on the duration of each of the stages in the processes to get completed.Now i would like to bench mark the same with the best in the world. Would you be able to help me on this?policy issuance, renewal, endorsement and claims) as a part of my class project.
    Till now i have drawn process flow diagrams for each of these processes and by visiting a few brokers, got data on the duration of each of the stages in the processes to get completed.Now i would like to bench mark the same with the best in the world. Would you be able to help me on this?I would also like to know the types of errors that hamper these processes and would be very much grateful if you could provide some numerical data(statistical analysis) etc on the process efficiency of insurance business processes.And please if you have details,data on FMEA applied to the processes, send me the same.Send me any data related to
    six sigma tools- insurance business processes.kindly helpMadhumitha
    ([email protected])

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    #169506

    suresh kumar
    Member

    My small suggestion, you better do the brainstorming session with all process owners involved inthis process by using some tools like six thinking hats. Find out y factors. then work on x. I have done some projects in insurance dept in our company.
    Suresh Kumar

    0
    #169507

    suresh kumar
    Member

    Niraj,
    Insurance is a process industry which is the right platform for sixsigma concepts.
    Use tqm concepts as a foundation before initiation six sigma process. atleast go for QMS.
    I feel some changes in my company where i am doing some project in claim processing cycle time reduction and errors.
    Suresh Kumar

    0
    #169508

    Madhumitha
    Participant

    yes sir, i have already done that…have talked with managers of insurance comapnies, brokers, agents and i am done with process flow diagrams. and with some more brainstorming sessions i have come up with errors that hamper the flow. Now i want to know or get data if already worked sheets of FMEA are there for these processes. if you have them in you project pls send it to me sir.
    [email protected]

    0
    #169509

    suresh kumar
    Member

    Madhu,
    Send me your queries to this mail id. sureshkumarconsultant at gmail.com . send me your PFD also. If possible your project definition sheet. I try my best to guide you .
    Suresh Kumar

    0
    #170359

    stephy
    Member

    Hi,
    I am a MBA student currently doingΒ research on Six Sigma in insurance industry.Β Is there anyone who has done this research work before to share with me?
    Β 

    0
    #170845

    thayaparan
    Member

    hi , i do the project for six sigma approches in uk construction indusrty i need ur help if u don’t mind pls let me know viaΒ  mail
    [email protected]
    thanks
    regrads
    thayaparan

    0
    #172065

    geetha
    Participant

    Dear Suresh
    I am working in a private life insurance company. I am interested in taking up a six sigma project in my company related to policy issuance…minimising scrutiny errors. Pls guide in taking up the project as i am the beginer in six sigma…
    Pls reply ..to [email protected]
    o

    0
    #174048

    [email protected]
    Participant

    IΒ work for an Oilfield construction company that is applingΒ Lean SixΒ Sigma.Β  While we are fairly newΒ to the process ourselves, we have seen some great return. Our company works for a larger energy company so anything we canΒ do to keep them happy is vital to ourΒ success.Β  We have found that applingΒ Six Sigma to our industry is a little more difficult but well worth the work.Β  We are still learning and hope to continue to haveΒ the success we have experienced up to now.Β 

    0
    #175375

    Megha
    Participant

    hi,
    myself megha deshmukh, i am doing graducation in industrial engg. i take project on tqm but presently i work in Gammon India.
    Gammon is construction company , six sigma can used in gammon and if yes then how to used please give example if further any topic you have realted my project please help me.
    Β 
    Β 

    0
    #177209

    Sachin Bhavsar
    Member

    Niraj,
    You can contact me for some successful Six Sigma stories in Insurance domain at [email protected]
    Β 
    Rgds
    Sachin Bhavsar

    0
    #179606

    k.srinivas
    Participant

    I am engaged in teaching the subject of Construction quality management to the students undergoing Advanced construction management course which involves concepts like six sigma, bench marking, ISO 9001, TQM etc. I would be glad and grateful ifΒ  I am furnished the practicala spects of application of these concepts in construction industry.
    regards,
    Prof. K.Srinivas,
    NICMAR

    0
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