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six sigma in the retail sector

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  • #27501

    sandra foyil
    Member

    Hello, are there any instances of implementation of Six Sigma in the retail sector or other than manufacturing sectors?thank you.

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    #67508

    Praneet
    Participant

    Hi Sandra
    How about a thousand instances, other than manufacturing, where Six Sigma has been used effectively?
    All work consists of a series of steps that need to be done, be it in the manufacturing sector or the Services Sector. Defects are caused because one or some of the steps in the entire process is not being done right. Now you need to identify those pain areas and put in preventive steps in place to ensure that defects do not occur.
    Now this seem quite simple, but let me caution you that it is not that simple.
    One of the most important pillars that the Six Sigma movement rests on is the Importance of data and data capturing … cause if you need to improve then you need to know where you are and if you dont know where you are then there is really nothing much that you can do to improve…
    Cheers
     
     

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    #67512

    sandra foyil
    Member

    Thank you Pranet for your reply. Can you give me any direction in what retailers I can contact for more information or guidance ??
    thank you

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    #67513

    Praneet
    Participant

    Hi Sandra
    You are most welcome.. Unfortunately I am not aware of any retailer, atleast in India who has implemented Six Sigma.
    Though in my opinion it is going to be only a matter of time before they would start doing so, given the fact that we do have some international players already coming into this place.
    If there is any other way I could be of assistance please do let me know …
    Cheers
     

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    #67516

    Raj Gohil
    Participant

    I aware of many retailers are pursuing Six Sigma. Just to name some at the top of my head are SEARS and FEDERATED.What is the problem you are trying to solve.Raj

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