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Six Sigma is a methodology, a Sequence of tools or …

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  • #27729

    Paul E
    Participant

       Recently my company started with the innovation of the six sigma implementation, my collegues and I, had a discussing about if the six sigma philosofy is a secuence of tools in perfect order to solve a problem or is a selection of tools to be used depending on the problem  with no specific order. I ‘d like to ear your comments about this, specially for those who have more experience in the six sigma knowledge.                                                                                                                                                                                                                                 thanks.

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    #68228

    denton
    Participant

    I think Six Sigma is all of those things.  It’s a world view, it’s a philosophy, it’s a problem solving method, it’s a toolkit.
    I kinda like the definition of the Standard… Six Sigma is a customer centered, data driven, systematic way of doing things better.  I can email you the Standard if you like.
    Denton Bramwell
    Sr. Master Black Belt
    [email protected]
     

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    #68251

    Marc Richardson
    Participant

    Part of the weakness that I see in a lot of the Six Sigma literature is that it is presented as a collection of tools which only experience can teach you how and when to apply. There probably exists a decision tree showing which tools to apply and in which order depending on the results seen in the project up to that point, but I haven’t come across is yet.
    By way of example, let’s say that you begin your initial data collection and find a significant difference in the way your accounting department categorizes invoices. At that point in your project plan, there should be a decision box anticipating the probability of this kind of discrepancy by asking you to evaluate the categories, tighten up on the definitions, and provide training to the invoice processors if necessary.
    If anyone is interested in developing this decision tree, I would be happy to serve as the focal point by summarizing people’s experience and posting the results on this forum for everyone’s benefit. Send me a list of the tools you use and the order in which you apply them and the decision process that you go through in selecting them. I think a good way to present this, at least initially, is in the form of a Process Flow Diagram.
    [email protected]
    Regards,
    Marc Richardson
    Sr. Q.A. Engineer

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    #68257

    Paul E.
    Participant

    Denton, thank you so much for your inputs, I will appreciate if you can send me the
    standard you have about, this. based on your experience 6S is a serial of defined
    steps to solve a problem or is a tool selection depending on the problem ?, in other
    words do I have to use 1,2,3,4,5,………… exactly the same for any problem ? Thanks again for your assistance. Paul E.

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    #68258

    Paul E
    Participant

    Richard, let me prepare the sequence of tools that are being requested by our organization to work with the different project, I will contact you soon. Thanks Paul E.

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