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Trying to Pick a Six Sigma Research Topic

Six Sigma – iSixSigma Forums Operations Call Centers Trying to Pick a Six Sigma Research Topic

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  • #237058

    Robert M
    Participant

    Hi guys, I am Robert, working in a BPO/Call centered set up here in Philippines. I am a candidate for MBA, and I’m planning to write a research in Six Sigma. But I can’t formulate a good research topic in Six Sigma. And another problem I might encounter is the DATA. My company that I’m currently working won’t allow me to used their data in my research. – Thank you.

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    #237104

    Strayer
    Participant

    Have you searched this site? There’s much discussion about use of six sigma in call centers that might suggest a research topic. You have to accept that your MBA must use publicly available data and nothing from your own company without explicit approval.

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