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Viewing 11 posts - 101 through 111 (of 111 total)
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  • #80907

    Peter Wood
    Participant

    Sandy,
     
    I bet you are glad you sent the original message – 2 years down the track and you are still getting requests. Must be SOME document!
    Would appreciate a copy if you haven’t already gone crazy sending countless copies.
    Cheers
    Peter Wood
     
     
     

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    #81028

    Chris Gibbs
    Participant

    Hi. The sales audit document sounds like an excellent tool. Can someone in the forum please forward me a copy too. Many thanks.
    e-mail: [email protected]
    Chris

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    #81118

    Adriano Barbosa
    Participant

    How can we avoid such kind of joke ?
    Did you see the interest in the subject ? Do you think that we could try to organize a board around the subject and discuss it seriously ?
    I think it’s worth. I will pleased in collaborate.
    Adriano Barbosa / [email protected]

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    #81195

    govind.sharda
    Participant

    Anil,
    The AOBO mechanism deployed by Mr Nair is nothing but Six Sigma.
    You just stick to it and would get something more effective than six sigma. There can’t be more compulsive reasons for one to succeed other than getting his / her variable portion of RECO payment, what you guys are having.
    Just do it in letter and spirit.

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    #81201

    Joy Cowling
    Participant

    Sandy,
    I am kicking off some Green Belt projects in sales.  I’d love to see the audit.  I know you are getting a ton of requests.  Would it be easier to post it here?
    If not and you are still willing to share, please email me at [email protected].
    Thanks,
    Joy

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    #81513

    Hersey
    Participant

    Stephen,
    I’m very interested in your approach and application of the DMAIC  methodology to “improving the leads to sales conversions in financial planning and wealth management product lines.”
    I am a quality manager in a non-related field but your post seems on of the most interesting to me in the thread. You touch on defects, noise and main drivers. I’m responsible for the six sigma initiative in our plant. I can provide more information off-line if you wish.
    Can you provide more information to me on the approach, application and results to your project off-line? Please use my email address below.
    My email address is: [email protected]
    Regards,
    Don

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    #82365

    daryl
    Participant

    Sandy,
    My organization is desparately in great need driving sales improvements.  I would appreciate if you would send me your audit worksheet as well.
    Regards,Daryl
    [email protected]

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    #82642

    Michael Webb
    Participant

    This message is to people who requested the “sales quality audit” in the discussion thread on https://www.isixsigma.com over the last 18 months. I have responded to all the email addresses I could, though many were not provided in the postings. The audit worksheet you requested from Sandy Silva is available at the following link: http://www.salesperformance.com/documents/Time_track_sample.pdf Here is what she said about it across several postings, and I agree with her: “As a former GE Six Sigma BB, I focused on sales. What worked exceptionally well in measuring performance and success was to conduct a sales quality audit. It helped focus us on the largest areas of improvement in order to roll out impactful projects. I was able to have details on days and hours spent traveling, face to face time, administrative time, follow-up time, and time spent fighting fires. When you work in tandem with the leader in sales to position the audit as as way to help sales have time to do what they do best, the process works smoothly.” “Six Sigma for sales takes on a different approach in not only training but also engaging the sales force in creating a partnership. This foundation was crucial prior to implementing any typ of sales audit. In fact since they were so engaged, they worked to help refine the items on the sales audit. There is so much to be gained if we start off in the front end (sales process) in order to minimize potential issues downstream.” “I want to make sure that I let you know about the intense process that needed to be planned prior to having the audit sheet completed by a sampling of the sales population. Drop me a line at [email protected] … You can contact me at 215-518-0115.” Sandy might not know about your requests unless she routinely reviewed this old discussion thread. I could be wrong, but I doubt she does. I believe she wouldn’t mind my providing it to everyone in this way. Also, I would recommend the following article, also published on http://www.sixsigma.com last November: “Generating Support for a Sales Quality Initiative”https://www.isixsigma.com/library/content/c021125a.asp Finally, watch for another article coming up on Feb 17 on https://www.isixsigma.com:“How to Avoid the Four Most Common Mistakes of Sales Process Mapping” Hope these things help in some way. Michael [email protected] 3rd, 2003

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    #82648

    Tuell
    Participant

    Michael,
    Thanks for supplying the spreadsheet and finally putting an end to the wait! :) It is much appreciated, and I look forward to your upcoming article.
    Barb

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    #82658

    DGN
    Participant

    Sandy, is it to late for me to request information on how to perform a sales quality audit.  If not, please let me know how I may contact you.

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    #82663

    Trev
    Member

    Look here: https://www.isixsigma.com/forum/showmessage.asp?messageID=23085
    This thread should really be closed now that the document has been posted. Isixsigma – can we do this?

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