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  • #31348

    B W Jones
    Participant

    Organization is looking to purchase statistical software.  We have narrowed our choices down to three for evaluation:
    1. JMP – SAS  2. Statgraphics   3. Minitab
    Any feedback on these three software packages would be greatly appreciated. Focus on ease of use, software bugs?, DOE, Technical support and training.
    Thanks – Wendell Jones – [email protected]
     

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    #82535

    Tuell
    Participant

    To start with, try search the discussion forum archives because there were some really great threads in the past on this topic…mainly between statgrphics, minitab and jmp. It will get you started. I personally love minitab now, but it’s mainly b/c our company setup a corporate license with them (familiarity). Their support crew is top notch.

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    #82560

    B W Jones
    Participant

    Thanks for the info.
    So far – JMP Sales and Service before the sale has been top-notch.  Minitab and Statgraphics must have a “cash cow” in hand that requires limited to no selling.  They have been non-responsive to my requests.
    Our Statistician consultant / IS department recommends steering away from Excel “add ons” and statistical usage.

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    #82589

    MMBB
    Participant

    Ask the folks at JMP if they can provide concurrent licensing. They can’t.
    They only sell per user (blisterpak) licensing. Minitab provides a full range of license options.
    When my company tried to talk with SAS about JMP, we actually had to contact the salesperson’s boss to see if there were internal problems. Minitab Inc. has been a delight to work with. They’ve asked for our needs when developing next releases. They’ve even developed custom training packages for us. They provide free technical support (you don’t even have to own Minitab software – try that Microsoft!).
    I called JMP a few years back (when I was using it) to tell them about a bug in the software. They didn’t really seem to care. Go to SAS’ website http://www.sas.com and see if you can find the word statistics anywhere on the first or second page. Look for some mention of statistics in the “By Industry” or “By Solution” links. JMP is just one tiny product out of something like 60 products SAS owns. SAS used to stand for “Statistical Analysis System”, but not anymore.
    Minitab doesn’t price-haggle. If that bugs you, then maybe they are not for you. On the other hand, it is nice knowing everyone pays the same price (relative to the number of copies puchased/licensed).
    Something like 90% of the Six Sigma users out there use Minitab. There is a reason. They’ve provided the capabilities needed, with the ease-of-use needed.
    My advice, don’t purchase based on who called you back first. Download the demos and take them all for a test drive. Then pick the one that provides the features you need and is easiest to use. Price will be about the same for all of them, though Statistica seems to be a little pricier.

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    #82590

    Ricardo Rendón
    Member

    In a personal opinion I think that for GB even BB Minitab is OK, it´s friendly and have almost all the tools, but I recomend to have JMP for MBB only for research and teaching, it´s a more complete package. But what I strongly recomend is to by RiskWizard and SigmaWorks from the company Next Sigma in http://www.nextsigma.comThis 2 softwares are not expensive and are a huge complement to Minitab and JMP, also it has project tracking for Champions and Project Selection

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    #82593

    MMBB
    Participant

    I should have mentioned that JMP has a history of pretty major bugs. A few years back they had a problem with their effects p-values so that if the user entered DOE factors as continuous the whole list of p-values would be incorrect. They temporarily fixed it by adding a “test effects” tool and then really fixed it in Release 4. My engineers used it without knowing about the problem for at least three years. Who knows how many incorrect business decisions resulted. Pretty scarry. I called a friend at Dow (they use JMP) and they were aware of it and got around it by having their people ALWAY enter factors as 1 and -1. That shouldn’t have been necessary.
    They also had a bad GR&R bug in Release 4. I hear that is also taken care of now.
    JMP doesn’t seem to release new versions very often. Think about it, JMP just released version 5 – Minitab is close to release of version 14!!! 
    Minitab’s DOE platform is much easier to use than JMP’s for the infrequent user (that’s my engineers’ opinions as well as mine). They still have to know what they are doing, but it is a lot easier than JMP’s.
    Also, have you tried to find public training courses for JMP yet? Good luck. I looked up classes by location (Chicago, New York, ) and couldn’t find any JMP training, though they had lots of training for their other 119 products. Minitab lists classes in Chicago, Detroit (Dearborn), Phoenix, Philadelphia, San Diego, Austin, Tampa, Orlando, Cleveland,…  I think you get the idea.
    My business actually brings Minitab trainers in for dedicated classes. They are all MS degreed statisticians and wonderful teachers. You can read about them in Minitab’s website. How do I find out about JMP’s trainers?
    You’ll find I don’t mention StatGraphics much. Its actually a very nice package with a great toolset, but the environment is kind of odd (and old – hasn’t changed much since release of the first windows version 10 years ago).

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    #82595

    IM
    Participant

    I would like to find out why you recommend staying away from Excel add-ins? They can be highly customized and are much cheaper. Do you have any examples of add-ins to steer clear of??
    I appreciate your input!

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    #82613

    B W Jones
    Participant

    JMP presented concurrent licensing options and pricing during their recent on-site demo / visit (and its less than Minitab over the long haul).  Agreed JMP annual maintenance costs are higher that industry average, but their explanation was reasonable.
    Sounds like our experiences have been quite different.  Ahhh what makes the world go round and round.
    Price haggle? just can’t have any fun now-a-days with these folks.  All good negotiators should at least try to work the price angle.  Never hurts.
    Our selection / benchmarking will be based on many elements not on the first to call back.  I have found 30 day demos are too short of a time frame to properly evaluate a software.  Good thing is most will provide unlock codes so you can continue the eval.
    Additionally, concerning Statgraphics – has anyone had any problems or comments with their StatAdvisor feature?  Our folks have been very impressed with this feature during our evaluations.  Excellent tool for those who do not deal with stats on a daily basis.  JMP / Minitab do not have this intutive feature to assist the basic user.
    Thanks for the continued feedback.
     

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    #82659

    Manee
    Participant

    For DFSS we use rdExpert and are very happy with the results
    Manee

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