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Six Sigma tools in Internal Audit process

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  • #48087

    YL
    Member

    Hi,
    Am looking at incorporating Six Sigma tools in Internal Audit process. I would greatly appreciate if somebody can share me some examples. Thanks!
    YL
     

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    #161019

    Ahsan
    Participant

    dear are you asking about qms internal audit ?
    if yes then you can only follow the iso standards.
    thanks

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    #161023

    Dixit
    Member

    Hi,
    Six Sigma is a Process Improvement Methodology using standard tools. Yes ISO would be an excellent tool for Internal Audits for General categories and COPC would be for Service Industries.
    Vijay
    .
     
     

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    #161057

    YL
    Member

    Thanks for your reply, Ahsan.
    Let me elaborate further. The internal audit division that i am working with is dealing with IT control. We are a telco company. Basically, what our internal auditor do is to perform an audit on the IT system(which the company has had a heavy investment) to check if the system has performed to it’s expectation. The major deliverables of the audit report are Risk Assessment, Findings and Recommendations. 
    In the midst of cultivating the Six Sigma culture, i am trying to see if any Six Sigma tools can fit into the report. 
    I am not familiar with qms internal audit, :).

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    #161058

    YL
    Member

    Hi Vijay, thanks for replying.
    Could you elaborate on COPC for service industries? Do you have any example or template to share?
    Thanks
    YL

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    #161065

    drquality
    Participant

    YL,
    I assume that you purchased this new IT system to acomplish a goal. To make some good number(s) go up and some bad number(s) go down. Why not merely compare the before and after CTQs?
    Dr. Scott 

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    #161069

    Ahsan
    Participant

    dear you can make procedure of qms auditing as
    D:Define— defining the scop of audit
    M: Measure—-list the things you have to measure, collect the data
    A:Analyse…. Put data on you table and conduct datat analysis, prepare pareto charts,fishbone,np,p charts according to your collected data
    I: Improve— on basis of data anlysis benchmark the quality standard. Develop the strategies to go divert your process to creat quality at source.
    C:Control— control on things which you have done for improvements and actions taken
     
    thanks
    ahsan saleem

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    #161083

    Dixit
    Member

    Hi YL,
    Send your enquiry to [email protected], and they would be able help you better.
    Vijay
     
     

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    #161307

    YL
    Member

    Thanks Ahsan.
    I share the same line of thought with you on performing the audit according to DMAIC framework, but unfortunately the Improve phase do not OWN by audit department but by the operation team or business unit, hence auditor can’t lead a Six Sigma project. They can only investigate and highlight the finding or make recommendation. The audit dept do not OWN the process, too. Therefore, i can only recommend the usage of Six Sigma tools, without impacting their normal auditing practice.
    Do you have an example of Six Sigma tool in a audit report?
    Many thanks.
    YL  

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    #161308

    YL
    Member

    Thanks Dr.Scott.
    Comparing before and after CTQ is a good idea…guess i would need to gather some benchmarking information too.
    Cheers,
    YL
     

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    #161313

    fake accrington alert
    Participant

    Don’t  mix  up orange with apple

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    #161409

    Ahsan
    Participant

    Dear YL
    yes i will try to find out how six sigma tools can be adjusted in audit report.
    i will try my friend to find out the such templates or spreadsheets.
    Many thanks
    Ahsan

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    #161421

    YL
    Member

    Fake, what do you mean? what is orange and what is apple?

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    #161422

    YL
    Member

    Looking forward to your reply, Ahsan. Thanks.

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    #161528

    Ahsan
    Participant

    Dear YL            i have found auditing sheet. you may change as per your requirment.Please give me your email address. i will send it to you or it can be downloaded here.ThanksAhsan

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    #161530

    YL
    Member

    Thanks a lot, Ahsan. My email is [email protected].
    Regards.
     

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    #161531

    Ahsan
    Participant

    yen
          i have emailed you “Audit Analysis” Sheet on your email address. Hope you will find it good.
    Thanks
    Ahsan

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