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    I am running a LSS Practice in a Financial Service organization that includes LSS Project Execution along with Green Belt and Black Belt training.  Does anyone have something on typical Green Belt and then Black Belt tools that are used 80% of the time so that the training can be more concentrated with faster pay offs.



    Mmccout – perhaps your selection of tools should
    not be generic, it should be based on the relevance
    to your particular organization or to a particular
    problem.It also looks like your thinking in the short term
    – it’s relatively easy to claim quick wins, but
    there can be little value in those if they are not
    sustained.My suggestion would be not to ‘train’ – but to take
    real problems in the organization, and work through
    them using whatever tools are deemed fit for
    purpose under DMAIC format. Bring various tools
    into those projects as and when necessary.Good luck
    Davy T


    Robert S

    MM, I agree with Davy. This is a rather mature methodology; been around about 20 years. If there were a quicker, cheaper means of doing it then all the present learning would not be included in the Body of Knowledge. If you are going to make this investment, why try to shave it by, say, 20%? You are risking losing far more than that if your practitioners are not fully prepared to address what they find.
    As an alternative, that is essentially why both GB and BB training exists. Not everyone need be a BB.



    thanks for your replies…it was not about trying to cut anything out and I understand that it is a proven methodology.  But as a Black Belt myself in a services organization, while I want to train the green belts on the entire body of knowledge, I was wondering if anyone had experience to say these are the typcial 8-9 tools that one wound use 70% of the time.



    Mmccout – my point was for you to decide the tools
    – not someone on the forum.As Black Belt, surely you know the ones you are
    using most in your own organisation? Each
    organisation will have a different set of tools
    that they use – the important thing is relevance.
    Why not write down the tools that you have actually
    used so far as black belt – that gives you your
    list of the 8-9 typical tools that YOU will need.More effective way of ‘training’ these people is to
    forget a training programme with specific generic
    content and concentrate on a real issue in your
    organisation – form a cross functional team made up
    of the potential ‘green belts’. You facilitate that
    team and use only the tools needed within that
    project. They gain real experience of using the
    tools, and those tools are the relevant ones.Davy T


    David H. de Jesus

    The situation of NOT getting proper profit by the marketing from our medical center has been already an individual dilemma. Everyone (from lower management) are trying at his/her best to do own marketing. Though the reason I strongly don’t like, I find it honestly a burden to the lower level subordinates because I see the mishap turning the pages instead to the marketing level, now down to the employee. I understand the resources for individual marketing is not on the employees hands and I assume very slim chances this things will work..
     This was my previous posting in healthcare forum. And to my apology I needed it to have it posted in my request to get your attention, assitance, direction and at most help…..
    (Dated 27.04.2009) Hello to everyone….Being new at this medical center (for just 3 months) as a quality practitioner seems not excuse to get inherited of the marketing problem. The performance of what I oversee in the marketing division seem not productive. Honestly, they have done so much money pouring into adds that only little has been done on input to our centers. Our patient has lesser influx and target are lesser than I am expected.  
    It concerns me alot despite the aligning of my professional goals & thier goals (on increasing profits) I see little if not no participation from the concern. The value of my commitment to increase revenue and evaluating thier performance made an awkward stand from myside (as new comer) to thier environment. The attitudes of some people in Mecca, KSA where I work (to some arabs) seem not open to changes specially when it come from a registered nurse (RN)…
    With all your knowlegde I seek favorably (to anyone willing to extend) and to help me in details formulating the approaches from getting the admin right on track where they have started. The laying off of 10% personnel staff seems not a remedy to solve the lesser profit that the center is experiencing….email me at this address this would really be of great help from all of you…thank you..



    Hi MMccout,
    I am a certified Master Black Belt and had some of the same tool challenges in my deployment. We built a Green Belt program and a Lean Training program that picked the most relevant tools for our business needs; we are in a service deployment for a financial services business. I can review our CTQs with you if that would help. Contact me at [email protected] if you want to discuss this more.
    Thanks, Perian

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