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Six Sigma Training for Managers

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #30536

    Cindy
    Participant

    I am looking for information on the benefits a company has seen from training their managers in Six Sigma.  We are embarking on training our top key managers and still trying to enlist a few skeptics.   
    In addition – we’re trying to transition from using Six Sigma for problem solving to using six sigma as a way to run our business.  I’d like a few specifics examples of how companies may have used it more as a way to run the business – vs actually attacking a specific problem, .
     

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    #79608

    Cannizzo
    Participant

    I believe everybody within the organization should be trained.
    Here are the benefits:

    Consistent “language” among employees
    Consistent culture evolution
    Managing by data and fact, rather than gut and (outdated) experience
    Developing processes for the way you run your business, starting at lower processes and working up to executive management
    Appreciating everything your business does as either value added or non value added to your business and your customer
    Focusing on the customer (which is new for many businesses) to explicitly understand their unique needs
    I’m sure there are a host of others if you were to buy the latest best sellers from Amazon. There’s also a ton of information on this site…just read around, one thing usually leads to another!
    Good luck,
    –Carol

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    #79611

    [email protected]
    Participant

    First, who is we?  If your trying to drive six sigma from the bottom of the organization to the top, ferget about it! 
    Second, are you in a position to drive six sigma?  If your are, then perhaps you should look of a SS consulting firm to help you choose the right people to initially train.  Remember the Dilbert principle, the organization may have hired you because you’re a six sigma expert, however, once you became a member of the organization, you’re just a flunky with new ideas working for an incompetent Bozo.  This is my reason for bringing a consulting group.
    Can you define your problem/situation in more detail?

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    #79780

    MN
    Participant

    Thanks for your knowledgable reply,I’m actually preparing a special Course for managers,could you please ,based on your experience,provide me  with some out-lines for such course,of-course I have several Six-Sigma books,but none of them is addressing particularly the managers,so I may need some hints  and advices,thanks in advance for your kind reply,best regards,MN

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    #79799

    H. Parikh
    Participant

    Cindy:
    Implementing Six Sigma is a top down process. If you do not have commitment from the senior management of your company, then it will be very difficult for you to persuade other managers for participation. Methodology that I have adopted in my organization is to train all senior managers for GB and at the same time provide basic six sigma training (1 day course) to everyone from bottom up. This allows these folks to be effective participant for GB projects and also everyone speaks the same language.
    I your company does not have set curriculum of your own then I recommend going to one of the consultants and use their program (expensive but required). Once you have enough in-house expertise, then you can create your own curriculum.
    Good luck.
    H. Parikh

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    #79817

    Mike Carnell
    Participant

    Cindy,
    There is a McGraw Hill book – part of the Brief case series called “Six Sigma for Managers.” You can get it through this website.
    Trying to use SS to run your company will be intersting. It isn’t really a comprehensive management system. The issue you seeem to be dealing with more is aligning your organization – since the management obviously feels it is a democracy. If you want to see instantaneous alignmentment get copy of Welch doing the Boca Raton thing (it is on tape) in January 1996. People always want to get GE results but complain about Welch’s tactics – GE is not a democracy for sure – they do know how to implement. Just look at the implementations at GE, Allied and Motorola. Nobody does just SS.
    Try reading “The Power of Alignment” you may get a better solution. The SS books tend to discuss tools or BS because both are safe.
    Good luck.

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    #80119

    Jim Bailey
    Participant

    Training for Managers is a critical X that influences the integration of Six Sigma and the success of your Black Blets and Green Belts.Get your hands on a book,”Six Sigma For Managers” by Greg Brue, McGraw Hill publishing.This will help!

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