Wow, dude, you’ve got some real issues. Now, I’ll be the first to say that there are (too) many implementations (and implementers/consultants) who go for cutting costs at the expense of the other customer facing attributes – but I’d never go so far as to say that ALL are that way. For example, I’ve been on a deployment with a major player in the food industry and they are keenly sensitive to customer observable attributes. Yet, we’ve still helped them reduce millions of unnecessary costs in under a year, with more to come.
You need to take a break from your current assignment and get some fresh perspective.
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