Sixsigma reporting improvement
February 22, 2010 at 4:20 pm #53312
Carolyn GilbertParticipant@Carolyn-Gilbert Include @Carolyn-Gilbert in your post and this person will
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I am charged with revising our current spreadsheet that is used as a dual tool for reporting to our local board members and casemanagers Currently I am doing research but I am not sure how to devise a parato chart for this issue since it a small department.The issue is when the board request information we always scramble for information which is time consuming.Any suggestions of how I may start?0February 22, 2010 at 6:27 pm #189596
Can you categorize the info requests in a logical fashion (ie project status, financial info, training status, etc)? If so, you can do a pareto by request volume, another one by mean response time by category and then another by total response time by category (volume * mean response time).
Your question was a little vague, so additional detail would help.0
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