Sixsigma reporting improvement

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    Carolyn Gilbert

    I am charged with revising our current spreadsheet that is used as a dual tool for reporting to our local board members and casemanagers Currently I am doing research but I am not sure how to devise a parato chart for this issue since it a small department.The issue is when the board request information we always scramble for information which is time consuming.Any suggestions of how I may start?



    Can you categorize the info requests in a logical fashion (ie project status, financial info, training status, etc)?  If so, you can do a pareto by request volume, another one by mean response time by category and then another by total response time by category (volume * mean response time). 
    Your question was a little vague, so additional detail would help.

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