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SOP’s – 6Sig Journey – When does everyone follow SOP

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    Schuette
    Participant

    Over 50% of our errors are due to not following the SOP’s. We will do another Black Belt project on this, but am wondering at WHAT POINT in the Six Sigma journey does the company culture NOT ACCEPT deviation from the SOP’s?What wisdom can you share about approaching this common project or specific actions that have produced a dramatic increase in following the SOP’s?

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