SRM Performance Reporting Security Provisioning

Hi, anyone out there developed some great reporting for performance capability analysis and comparisons of operators for efficiency in the BMC SRM product? Believe it uses Crystal Reports and Business Objects but i dont have any in house specialists to assist. Anyonhe able to show me some sort of reporting they have developed in Security provisioning and or comparison of operators working on a variety of diferent processes (ie people working on virtual queues).