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Start Point for Improvement in multi-stage process

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  • #53127

    Baker
    Participant

    We are about to launch a series of transformation events using Lean-Sigma. The end-to-end process covers 8 major sub-processes and these cross three major business units with three General Managers. Additionally, there are a number of suppliers into the process and a distribution company that we sub-contract for the delivery and collection of product into and out of the process.
    Does anyone have any thoughts and recommendqations on which part of the process we should start with?
    Thanks
    David BakerLean-Sigma Black Belt

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    #188278

    Kluttz
    Member

    Theory of Constraints.Β 
    You need to know which of your sub-processes is the short fatΒ kid on the Boy Scout hike.Β 

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    #188279

    Mikel
    Member

    Step 1 – figure out who the process owner is. this has the makings of
    a process no one owns.

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    #188286

    MBBinWI
    Participant

    Hey, as a former short fat kid, I resent that (I was no Herbie).Β  You can’t take outward appearances or make assumptions – you must take data to find Herbie.

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    #188296

    Herbie
    Participant

    You want I should bop him with this here lollypop?

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    #188335

    Norbert
    Participant

    Dear Colleagues,
    It’s not a miracle. Just apply the Six Sigma knoweldge you have as a Black Belt and you will find the best approach.
    Take a process that is relevant for your internal and external Customer. Yep, you always should know your Customers’Β requirements.
    Four Selection Critieria (data is always helpful!):
    * Process Sponsor who is committed to process improvement
    * ProcessΒ with a significant amount of cost and ressourcesΒ on it
    * Process that will be relevant for your organisation inΒ future
    * Process where the external customer will feel the difference
    Does this help?!
    Best, NorbertMBB cert. (GE)

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    #188336

    MBBinWI
    Participant

    Herbie:Β  You just go tie that rope back around your waist so you can keep the rest of the troop moving together.

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    #188337

    Kluttz
    Member

    I almost regret starting this descent into geekdom.Β  You know when you start making witty references to The Goal, its probably time to start getting outdoors a little more.

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