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Study in radiology

Six Sigma – iSixSigma Forums Old Forums Healthcare Study in radiology

This topic contains 3 replies, has 2 voices, and was last updated by  BritW 12 years ago.

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  • #25551

    lin
    Participant

    Has anyone done a process study in any cost center in radiology, such as CT, MRI, etc?  If you could tell me what kind and how did you go about conducting it, what issues or questions that you were looking at, would be a great help to me….
    Thanks,
    Bill
     

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    #61714

    BritW
    Participant

    Transcription (quality of and TAT)
    Process TAT & Takt Time (CT, MRI, Inpatinet and Outpatinet)
    Filing Process TAT and Inventory Control
    Labor Analysis/Cell design
    You can doa search here and on google and get a lot of articles on this as well to help you get started. 
     
     
     

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    #61715

    lin
    Participant

    What do you mean by Takt?  Our transcription is done by an outside vendor.  I am doing a labor production analysis now.  When you say TAT, do you mean from the time the exam is started to signed out? 
    Finally, what do I google search on, radiology, CT, MRI? 
     

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    #61716

    BritW
    Participant

    First – do a search on this site for radiology, ct, and mri and healthcare.  You’ll get hits.
    Takt time (if you haven’t heard of it, there is info on this site) – we had reports that need filed – assuming you are not completely paperless yet, then this is an issue for you.   Determine how many you need done per day (customer demand) and then modify your systems so you can do so many per hour to meet the end goal.
    TAT is from exam to results reported to attending physician.  You can break this down into doable chunks.
    Outside transcription will have an expected TAT – if they are meeting that – fine.  If not, it is an opportunity to partner with a vendor.  We did that with Nighthawk (Austrailia) for our weekend transcription and got a favorable TAT result.  If it is a local vendor, then it will be easier to partner because they want to keep your businiess.
    google

    radiology improvement
    radilogy six sigma
    ct six sigma
    mri six sigma
    etc.
    But – don’t just copy an idea already out there.  Flowchart your process and look for waste and error (lean and six sigma together).  Find out where the complaints are coming from – where the “pain” is – that should be the first step.

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