iSixSigma

Suggestion

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  • #24701

    Soumodipto Ghosh
    Member

    Can anybody help me with topics that can be taken as a project in for IT field in a bank related process (HSBC)

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    #59213

    nedezero
    Participant

    How about back-office operations? There’s a lot of processing there to measure.

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    #59216

    Adam Bowden
    Participant

    There are multiple ways of looking at this…
    – look at the CMMI stuff – gaps in getting to a “5” will be
    opportunities
    – Ask the IT and BU Leadership what “from an IT perspective”
    keeps them up at night
    – Get info from your technical help desk
    – define defect and defective – then gather data
    – get info from the call center – abundant opportunities there
    – look at IT duplication, system disparity, system up time, project
    launch process, hardware cost, server capacity.You should be absolutely buried with opportunities with the
    biggest issue being opportunity selection strategically and
    tactically.Adam
    (1) 720 938 0321

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Viewing 3 posts - 1 through 3 (of 3 total)

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