Suggestion
Six Sigma – iSixSigma › Forums › Old Forums › Finance › Suggestion
- This topic has 2 replies, 3 voices, and was last updated 14 years, 6 months ago by
Adam Bowden.
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November 19, 2007 at 11:30 am #24701
Soumodipto GhoshMember@Soumodipto-GhoshInclude @Soumodipto-Ghosh in your post and this person will
be notified via email.Can anybody help me with topics that can be taken as a project in for IT field in a bank related process (HSBC)
0November 21, 2007 at 4:32 pm #59213
nedezeroParticipant@nedezeroInclude @nedezero in your post and this person will
be notified via email.How about back-office operations? There’s a lot of processing there to measure.
0November 26, 2007 at 4:35 am #59216
Adam BowdenParticipant@Adam-BowdenInclude @Adam-Bowden in your post and this person will
be notified via email.There are multiple ways of looking at this…
– look at the CMMI stuff – gaps in getting to a “5” will be
opportunities
– Ask the IT and BU Leadership what “from an IT perspective”
keeps them up at night
– Get info from your technical help desk
– define defect and defective – then gather data
– get info from the call center – abundant opportunities there
– look at IT duplication, system disparity, system up time, project
launch process, hardware cost, server capacity.You should be absolutely buried with opportunities with the
biggest issue being opportunity selection strategically and
tactically.Adam
(1) 720 938 03210 -
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