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Time Cost Quality Chart

Six Sigma – iSixSigma Forums Old Forums General Time Cost Quality Chart

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  • #53107

    Jamie
    Participant

    I have been asked to provide a “Time Cost Quality Chart” for a new product being introduced at my facility. I have never heard of this type of chart…can anyone explain to me what this is and provide an example?
    P.S. I am also trying to contact the requestor for more information but so far without luck.

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    #188021

    Cone
    Participant

    Just a guess, but I’d provide a 5 up chart of the following-Internal cycle time – order cut to product in shipping
    External cycle time – customer expresses need to product in hand
    and working to expectations
    Internal quality – DPMO
    External quality – returns in first xx days following ship
    Cost – Total cost of providing product to customer including
    accrualsThe targets for each of the should be shown reflecting design
    intent and actuals should be shown on a regular interval (weekly,
    monthly)They are asking to track the top level expectations of your product.
    QTC are the only things important on the process side.http://www.gpsQTC.com

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