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Time/Work Study

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  • February 21, 2005 at 9:55 pm #38504

    Arthur
    ★★★★★★★★★★
    Participant

    I have been asked to complete a time study in an office environment that would required week long measurements to see what tasks employees are spending their time on.  My experience with these types of studies has been either having employees write down their start and stop times of each task or completing a tick sheet, and then compiling the totals at the end of each day/week.
    There are obvious data integrity issues with this type of “study” so I was hoping to get some ideas from other professionals on other ways of obtaining these measurements other than a tick sheet or writing everything they do each day on a sheet.
    Thanks! 

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    February 21, 2005 at 10:28 pm #115183

    Darth
    ★★★★★★★★★★
    Participant

    Industrial Engineering 101.  First, are you interested in what they are spending their time on or how long they are spending that time?  Your post indicated “what” they are doing is your issue.  That would be a good place to start.  Using some random number generator, break the day down into a series of random observations.  At those random times, go out and do an observation of what people are doing. Make the categories wide enough so that you will have repeat observations.  At the end of the week you can compile the % of time spent on those tasks.  You can then evaluate which ones to do more study on.  By just randomly showing up they can’t predict when you are coming or not.  Make your observations instantaneous and don’t wait for them to “do something”.  Idle is an acceptable category as is “away from their work station”.  You can find out the reasons in your followup study.

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    February 22, 2005 at 2:20 am #115194

    Luis Cuadra A.
    ★★★★★★★★★★
    Participant

    Julie:
    For  “Times Studies ” in offices jobs you need to know  :
    Are the job (operations doing from diferent peoples )  repetitive .or not. ?
     Are the jobs  executed follow ing  S.O.P ? .
    You need to define and calculate “Standard Time ”  for each job /operation?
    You need to know a “man/power ‘ utilization ?
    In depending on the answer you use Crono-analisys or “Work-sampling”  (the method that you are doing now . In this case a Pareto chart must help too).
    I hope this help
    Luis
     

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    February 22, 2005 at 5:08 am #115199

    Adam Bowden
    ★★★★★★★★★★
    Participant

    Hello Julie,
    TIme studies can be OK to capture a snapshot of the current process and to identify stars and slackers !!
    Sure there will be data integrity issues – especially from the slackers who will view this study with distain and try to subvert it at any cost.  If you are to be successful you will need to set the stage – you will need to develop a compelling reason for change (vision, mission etc etc) so that they feel involved in developing their future.  One big issue is that they will look at this as a big efficiency excercise – one in which people will be “let go”. 
    So beware – you are about to step into a sensitive situation and will need both the workers on your side and Leadership stating what the future is and that people will not be let go.  You will perhaps need to explain that their work content may change – I’ve in the past taken “excess labour” and put them into a “Kaizen pool” which works really well as they can be trained and deployed to drive further improvements.   If you are to do time studies – take it one step further – look at “value add/non-value add” drive teamwork rather than the classical Taylorism that time studies were based upon.
    Don’t wory about the accuracy of the time studies – your key to success is the empowerment/teaming/motivation of the group which will need “soft skills”.
    2c worth of my opinion
    Good luck
    Adam

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    February 22, 2005 at 1:06 pm #115215

    Arthur
    ★★★★★★★★★★
    Participant

    Thank you.
    Here’s the challenge.  This is not a production or a repititious work group.  These are individual people working in independent jobs in their own private offices.  They are in HR to boot so their are confidentiality issues with my observing their work.
    Any other suggestions outside of basic engineering.  I’ve done your suggestion when I worked in a production environment and it worked beautifully, so I know that is an excellent way of obtaining some stats.

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    February 22, 2005 at 1:11 pm #115217

    Arthur
    ★★★★★★★★★★
    Participant

    Maybe I could get a little more information from you:
    The study is in HR/Training so there are some functions that are repetitious (such as new hire paperwork, but only when there are new hires; curriculum development, but on different subjects and this could take months to complete; Benefits questions, but only when a question is raised).
    There are very few, if any, SOPs
    How do you calculate standard time if you don’t complete a time study? 
    These tasks are pretty much divided to individuals since our company is smaller and there is a need to have one person completing tasks independently of another
    I will research more into the Crono-Analysis.
    Thanks!

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    February 22, 2005 at 2:27 pm #115228

    Lomax
    ★★★★★★★★★★
    Participant

    Saw some “key” words such as “Kaizen” and “Value added time” in the last post.  If you are looking at chronological process steps performed by different individuals you may consider a constructing a Value Stream Map.  This should display process steps (Cycle time for each & number of operators), Work in Progress as well as being a good high level characterization of the “flow” of work (and where it hangs up).
    Just something to consider.
     

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    March 3, 2005 at 9:22 am #115726

    Shiv Shanekr
    ★★★★★★★★★★
    Member

    Hi Neil,
    Will you pls tell……how to arrive at cycle time process map without doing time studies?
    Work sampling (random observation) suggested earlier is again one of Time and Motion study method.
    Rgs,
    Shiv Shanker
    +91 98405 38410
     
     

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    March 3, 2005 at 2:07 pm #115742

    jose chinchilla
    ★★★★★★★★★★
    Participant

    The worksampling is the best method. you have to made observations by two  weeks at least to discover if there aare some trends before or after the weekend.
    The formulas gives you how many observations do you need to obtain a good accuracy.
    Sometimes it is better than times study with stopwatch because you discover the real way that the people spend the time, (you know that everybody with a guy  with a stopwatch over their shoulder is a better worker).
    if you leave that the people record how they spend the time by themselves you lost accuracy and some people dont have ethic and others doenst have pattience or time to record every thing
     

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    March 3, 2005 at 2:18 pm #115743

    Sean Stephan
    ★★★★★★★★★★
    Member

    Hi Julie,
    There is a great form that I use for time studies in lean sigma projects. If you want a copy I can email it to you with a detail explaination on how it works. This will help you tremendously in mapping and looking at non-value & value added steps and eliminatiung or reducing the excessive time tasks in their job.
    Sean Stephan
    Lean Sigma MBB
    Advanced Industrial Solutions

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    March 3, 2005 at 2:25 pm #115745

    Picklyk
    ★★★★★★★★★★
    Participant

    Hi there
    I am an IE and currently setting up work standards for my company. The usual practice is to observe for 2 days, things which happen routinely are cyclic times and that do not happen are non-cyclic times. Observe keenly and make your judgement. Try to eliminate the idle time also keep in mind that you allow enough allowance during a shift.
    Work standards differ from organization to organization. So make a standard that fits your organization, current work condition. Then suggest for improvement. This will give you a lot of exposure.
    Let me know if you need further help.

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    March 3, 2005 at 5:34 pm #115770

    Picklyk
    ★★★★★★★★★★
    Participant

    Hi Sean can you email the form to me also if you dont mind. My email is [email protected]
     
    Thanks
    Jay

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    March 3, 2005 at 6:01 pm #115771

    lin
    ★★★★★★★★★★
    Participant

    If you would be so kind I would like to see the form as well.  Thank you.

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    March 3, 2005 at 6:49 pm #115779

    Lomax
    ★★★★★★★★★★
    Participant

    To clarify.  In a value stream map, process boxes do include cycle time data that is gathered through performing timed random observations. 
    However, by constructing a higher level value stream map of the “flow” of material from one function to another, and by physically counting the amount of work in progress (WIP) between each function one can arrive at a Total cycle time and then cycle efficiency. 
    Total cycle time= (WIP/Exits) x Available hours per day less breaks
    Process cycle time & Total cycle time of a product value stream are different. Total cycle time evaluates the life of a product & identifies/quantifies bottlenecks.
    Evaluating where bottlenecks are between processes can allow you to either add or remove operators and balance work eliminating overburden and creating flow.  Generally, lean solutions result in greater productivity & efficiency.
    efficiency = Value added Criticalpath process cycle time in minutes / total cycle time in minutes  x 100
    Sorry for the lengthy post.
     

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    March 3, 2005 at 7:15 pm #115784

    Kooz
    ★★★★★★★★★★
    Participant

    Sean, Please send me a copy of your time study form. Thanks!
    [email protected]

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    March 3, 2005 at 9:47 pm #115795

    Dinkins
    ★★★★★★★★★★
    Member

    Sean – I woukd really appreciate if you could also email me  a copy of the form.
    [email protected]
    Regards,
    Rodney
     

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    March 3, 2005 at 9:56 pm #115796

    Arthur
    ★★★★★★★★★★
    Participant

    Sean
    Thank you.  That would be very helpful.  [email protected]
    Thanks a bunch
    Julie

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    March 3, 2005 at 11:15 pm #115799

    Jorge Pocasangre
    ★★★★★★★★★★
    Participant

    Hello,
    I am new to this forum and working as a black belt in a food processing company. I would really appreciate if I could get a copy of that form from you Sean. My e-mail is [email protected].
    Thank you so much in advance
    Jorge Pocasangre
    Global food Services Corp.

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    March 4, 2005 at 12:12 pm #115827

    Shiv Shanekr
    ★★★★★★★★★★
    Member

    Hi,
    I think we are deviating from the GOAL. The objective is to conduct work measurement studies in office environment on white collars with all the constraints mentioned in previous post. VA/NVA etc. will come once cycle times are available.
     
     

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    March 4, 2005 at 1:09 pm #115828

    Barb Burton
    ★★★★★★★★★★
    Participant

    Sean,
    Please e-mail me a copy of the time study form.
    [email protected]
    Thanks,
    barb

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    March 4, 2005 at 8:20 pm #115875

    Sissi
    ★★★★★★★★★★
    Member

    Hi Sean,
    can I have a copy as well? My email address is [email protected]
    Cheers,
    Sissi
     
     

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    March 5, 2005 at 5:00 am #115904

    Dog Sxxt
    ★★★★★★★★★★
    Participant

    First, the team shall have an agreeable basic work procedure, otheriwise you time study will be chaos. MOST or MTM can establish office standard time fairly fast and accurate compared to time consuming stopwatch method.
    For sure many so-called those six sigma or lean experts do not know how to perform a proper time study.
     

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    March 5, 2005 at 4:31 pm #115918

    Romesh
    ★★★★★★★★★★
    Member

    Sean,
    I am interested. Would you please send me the form with the instructions. Thank you in advance for sharing.
    Romesh
     

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    March 5, 2005 at 5:02 pm #115919

    volkan
    ★★★★★★★★★★
    Member

    Sean, can you email this form to me as well? Thanks a lot in advance. [email protected]
    Volkan

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    March 6, 2005 at 3:16 am #115933

    Russell
    ★★★★★★★★★★
    Member

    Sean
    I would like to be included when you send it out.
    Thanks in advance!
    Russell

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    March 7, 2005 at 6:22 am #115953

    Krithish
    ★★★★★★★★★★
    Participant

    Sean,
    I have just started work on reducing overtime in the shop floor and I think your form can be of a lot of help for me.
    Could you please e-mail a copy to me as well.
    my id is [email protected]
    Thanks in advance,
    Krithish

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    March 7, 2005 at 1:33 pm #115965

    Ben Royal
    ★★★★★★★★★★
    Participant

    You might issue each of the participants a beeper. Set off the beeper at random intervals and have them call or write in a journal what they are doing, etc.
    Ben
     

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    March 7, 2005 at 5:17 pm #116007

    Matson
    ★★★★★★★★★★
    Participant

    Let’s take a Lean approach and map the in flow and out flow of information and product for each of these people. That will break their jobs into tasks that can be recorded by using a Data Block. Then each task or group of tasks can be timed and the information entered in the data black.
    You would then have a collection of Value Stream Maps that not only would show individual cycle times for each person but could show how they interact with each other to form a total process flow.

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    March 13, 2005 at 2:38 pm #116327

    Rick Bowald
    ★★★★★★★★★★
    Member

    Hi Sean,
    Could you send me a copy as well. [email protected]
     
    Thank you.
     

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    March 14, 2005 at 10:49 pm #116374

    Erica
    ★★★★★★★★★★
    Participant

    Sean,
     
    Please send me a copy at [email protected]
    Thanks,
    Erica

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    May 17, 2005 at 2:56 pm #119619

    Lala
    ★★★★★★★★★★
    Member

    Hi,
    I am new to Time Management studies. Can any one suggest me a link where I can find the possible ways of conducting a Time Management Study?

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    May 17, 2005 at 3:10 pm #119621

    Lala
    ★★★★★★★★★★
    Member

    Hi Jay,
      I am new to Time Management Studies. I am exploring ways to learn about it. It would be great if you can share some basic stuffs about Time Studies. My email is [email protected]
    Thanks!
    Sunil

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    May 17, 2005 at 4:48 pm #119625

    Utah123
    ★★★★★★★★★★
    Member

    Perhaps it is better to ask the purpose of the T&M study…I assume it is a data collection effort designed to impact office efficiency or productivity…essentially an issue of cycle time reduction of crtical tasks.  Why not identify and prioritize the the tasks of the HR group, map them, and then capture the time between point of beginning and point of ending per critical task (ie Review the time and date that was stamped on the envelope of a medical claim recieved and the time and date on the email that is sent to the supervisor indicating file completion…pose as the customer in form or fashion and measure that experience….tag a sample of documents (in the blind) and measure to some standard….measure call center characteristics using the phone system as your data source…etc).  Now approach it like a cycle time issue. 
    In this way you minimize the bias in your data collection and avoid the annoying challenge of micro-managing employees.  I would focus on the key outputs and facilitate changes with the HR group, using your chosen KPOV to drive the improvements.  Look at a “work-out” style approach for this kind of project in which you seek to “lessen the burden” or “remove barriers” to the HR workgroup….it works well (See GE WorkOut) where operator buy-in and qualatative, people-driven processes are involved.

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    June 3, 2005 at 3:47 pm #120671

    Ward
    ★★★★★★★★★★
    Participant

    Sean
    If your still on this old topic, any chance of a copy of the form and the instructions.
    email [email protected]

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    June 3, 2005 at 5:42 pm #120675

    “C”
    ★★★★★★★★★★
    Participant

    Sean,
    Would you please send me a copy of this form.  I’ve done some cycle time work but not in the manner you refer to.  I’d love to see the approach if possible.
    Just a fellow Six Sigma guy…  [email protected]
    Thank you.

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    June 3, 2005 at 6:10 pm #120677

    JD
    ★★★★★★★★★★
    Participant

    Hello Sean,
    I would apprciate it if you would send me a copy of the great time/work study form that you sent to Julie and others.  I have not participated in this type of study for many years.  Your help would be appreciated.
    JD
     

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    June 6, 2005 at 4:16 pm #120762

    Sean
    ★★★★★★★★★★
    Member

    JD,
    Can you send me your email and I will forward you a copy of the standard time worksheets.
     
    Sean

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    June 7, 2005 at 9:31 pm #120869

    JD
    ★★★★★★★★★★
    Participant

    Sean,
    Thanks for your reply.  So sorry, excuse me for not including my e-mail address.  I erroneously thought my e-mail would have been included.   It is [email protected]

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    June 29, 2005 at 7:50 pm #122357

    Margaret
    ★★★★★★★★★★
    Participant

    Sean:
    I too would like this form.
    [email protected]
     
    Thanks
    Margaret

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    June 30, 2005 at 8:51 am #122384

    Harjot
    ★★★★★★★★★★
    Participant

    Julie, not sure if this is useful anymore but here is what I did step-by-step in a similar work environment in the US. This methodology has been used at an Indian site as well with equal success:
    1. Identified different task/work types (broad categorization) using a team of people from the workgroup that was to be time studied!
    2. Calculated/estimated the throughput (or the number of work widgets received, completed etc) for the group.
    3. Did a pilot time study on different task/work types using the group that had previously categorized tasks. Identified a statistically significant sample for a more detailed time study and revalidated task categorization.
    4. Assigned different tasks types to be time studied to different individuals in the workgroup. Also, ensured that the floor and the managers were bought into the objective of the time studies.
    5. Created an Excel based time-study sheet with dropdowns and a stop-watch macro that reduced data entry by the associates. We called this tool by a very fancy name “Time Study Tool”!
    6. Demonstrated correct usage of the Time Study Tool to the associate population. Communication is key – I was shocked to notice that most associates and managers didn’t have basic Excel skills.
    7. Regular floor walks were conducted to ensure that the procedures were being adhered and help was readily available. Even though the tool was really easy to use, a cheat sheet was made available to everyone.
    8. Collated the results on a weekly basis and published to the associate and manager population – we took 6 weeks to complete this detailed study.
    9. The data was used to calculate “production” time or touch time, as well as headcount. It can also be used to calculate associate utilization – the formula is simple and I can post it if needed.
    10. The Excel tool doesn’t work well if another Excel document is open so that’s a drawback; we could not use the stop-watch macro for a team where the primary work engine was Excel. Observations are not very helpful because associate behavior changes when someone’s watching them over their shoulders and we simply did not have enough observers.
    Bottomline, we estimated that the time study helped us predict to almost 90% level of accuracy. No mean achievement from almost no visibility! Let me know if this helps – I can send the Excel macro if needed.
    Thanks,
    Harjot

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    June 30, 2005 at 12:07 pm #122389

    Schultz
    ★★★★★★★★★★
    Participant

    Sean
    We are jsut starting our lean journey and would appreciate any templates , worksheets etc which will help us in the value stream/time and works studies. Please email me copy with explanation of your time studies worksheet
    thanks
    Charlie

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    June 30, 2005 at 1:26 pm #122394

    Sean
    ★★★★★★★★★★
    Member

    charlie,
     
    No problem. I will send those to you if you can forward me your email address.
     
    Sean

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    July 5, 2005 at 8:04 pm #122525

    Carlos ALvarez
    ★★★★★★★★★★
    Participant

    Dear Friend,
    I agree with you about some Lean, six sigma shelf-called experts.
    Ever if you wish to determine good and confident standard times, you need use some scientific TECHNIQUE, Stopwatching, MTM, or others, but you need to know about human performance technical principles, or if you use MTM you don’t need that knowloedge.
    Never use, direct observation to registry time, using non-technical stopwatching or video recording.
    Michel Baudin says in one of his books, that MTM times are accuracy +-30% respect real times.
    My question is what is Real Time Mr.Baudin? Do you know Mr. Baudin? Do you belive Mr.Baudin that the Real Time is the average result of your direct observation?
    Mr.Baudin Your result is fully disturbed by many factors, like human performance level reference developed by the workers measured, and others.
    “If you wish to improve something, first you need to understand it”
     
     
     
     
     

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    July 6, 2005 at 4:12 am #122547

    Adam Bowden
    ★★★★★★★★★★
    Participant

    Just to add to Carlos’s words of wisdom…
    Ask your self – why are you doing the time study ?
    If it just to get a rough idea of capacity or to estimate time for costing purposes then an “uneducated time study” may suffice.
    Alot of companies use time studies in a Tayloristic manner – i.e to set performance standards so that people can earn a bonus.  If this is the case you need to conduct an “educated time study” – I’ll elaborate….. the person being timed/video recorded will typically do the job as per the standard operating practice and will pad it to the maximum extent they deem they can get away with.  An uneducated time Study Engineer will not know the difference and thus false standards will be set – to the advantage of the operators.  You need to understand Human dynamics, best practice and how the guys typically “short cut” the SOPs to calculate the real time.
    So if you want to do time studies correctly – fully understand the process – go there and just watch, again and again and again.
    NB – A word of warning….. One guy at Clarks Shoes in the UK went through a rigorous Time Study course then went to the floor to do a study – clip board and stop watch in hand and announced he was going to do a time study.  The gals there crowded around him, stripped him naked and left him with just the clipboard/stopwatch – he then stated – “OK I’m ready to do the time study NOW”.  
    Just beware how you approach time studies !! 
    Regards,
    Adam

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    October 14, 2005 at 7:35 am #128341

    Rory
    ★★★★★★★★★★
    Member

    Hi there
    Can you also e mail me the form.I need it to perfom Time study.
    My e-mail is [email protected]
    Thanks
    Rory

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    October 14, 2005 at 1:41 pm #128346

    BobS
    ★★★★★★★★★★
    Participant

    I would appreciate a copy.  Please send to [email protected]

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    December 16, 2005 at 1:29 am #131243

    Dorothy Lenz
    ★★★★★★★★★★
    Participant

    Hi Julie!
    I would suggest managing by statistics, and I can send you some information on this.  Do you have an email address?
    Dorothy Lenz
    323 662 9531 phone/fax or [email protected]

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    March 21, 2006 at 8:42 am #135283

    Lean Ignacio
    ★★★★★★★★★★
    Participant

    I think this thread is over a year inactive but Our HR manager approched me last week and asked for my help about her Overtime Reduction Project. Been reading the post here and i think i have an idea now how to approach the project.
    Dear Sean,
    IKindly send me a copy of your template, my email addy is [email protected]
    Thank you! and Cheers everyone.
     
    Lean from China

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    May 24, 2006 at 12:08 am #138012

    RLim
    ★★★★★★★★★★
    Member

    Greeting i realize this is an old topic but I have just entered a very interesting internship reguarding a time study project. I am very intersted in learning more about your template. Please send your template to [email protected] again everyone for the insightful information

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    May 25, 2006 at 8:45 pm #138212

    Brad
    ★★★★★★★★★★
    Participant

    Sean,
    I too would like a copy of your templates…
    Thanks,
    Brad
    [email protected]

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    May 30, 2006 at 11:53 pm #138401

    Richmond
    ★★★★★★★★★★
    Member

    Greetings Sean. I was wondering if I can get a copy of your Work/Time study template. I am currently starting an internship at a package company and they are requesting that I perform a time study for my internship project. Any help would be great. Thanks again everyone. my email is [email protected]

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    May 31, 2006 at 1:20 am #138402

    Erika
    ★★★★★★★★★★
    Participant

    Sean,
     
    Would you please also send me your time/work study form – I can use this for my current project
     
    Thanks a lot
     
    Erika

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    June 14, 2006 at 6:09 pm #139130

    NICOLAE
    ★★★★★★★★★★
    Participant

    Hi Richmond,
    I too am working an internship that requested me to perform a time study.  Have you received any helpful information yet?  How is your time study going so far?  I would appreciate any help that you could offer.
    [email protected]

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    June 22, 2006 at 2:56 pm #139446

    Jenny Chan
    ★★★★★★★★★★
    Participant

    Hi Sean,
    Would you please e-mail me a copy of the time study form?
    [email protected]
    Thank you so much for your help, I am trying to put together a value stream map for the company and this would be a great time to set a standard.  The time study form will be very useful to gather cycle time information.
    Jenny

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    June 22, 2006 at 3:52 pm #139451

    Sal Baeza
    ★★★★★★★★★★
    Member

    Sean, can I also get a copy of these timestudy forms.
    [email protected]
     
    Thanks
    Sal
     

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    July 14, 2006 at 4:19 pm #140361

    Edwards
    ★★★★★★★★★★
    Participant

    Sean – please send me the template you refer to here. I would be interested to see the approach. Thank you.
     
    [email protected]

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    September 26, 2006 at 5:35 am #143827

    begum
    ★★★★★★★★★★
    Participant

    Hello Sean and Jay,
    I am currently conducting a time study in the warehouse for picking operation of different products from shelves to a palette for combining an order list. I would be happy to see the excel sheet if possible. Thank you… 

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    September 26, 2006 at 6:18 am #143828

    sevilay
    ★★★★★★★★★★
    Member

    Hi Rlim,
    Can I have a look on your time study templates if possible? I have to do it as well. thanks

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    October 11, 2006 at 6:15 pm #144554

    Arora
    ★★★★★★★★★★
    Participant

    Sean,
    I know this is a really old thread, but I would also like to get your timequarter template and insights!
    [email protected]
    Thank you in advance
    Kris

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    November 9, 2006 at 11:08 am #146762

    KRISHNAN
    ★★★★★★★★★★
    Member

    hi sean can you email me the form as well
    [email protected]

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    November 9, 2006 at 2:49 pm #146773

    Tim Stanley
    ★★★★★★★★★★
    Member

    Sean,
    Can you please send me a copy as well.
    Thanks,
    Tim
     
     
     

    0
    November 9, 2006 at 2:55 pm #146774

    Tim Stanley
    ★★★★★★★★★★
    Member

    Sean,
    Can you please send me a copy as well.
    Thanks,
    Tim
    [email protected]

    0
    November 9, 2006 at 3:33 pm #146779

    The Force
    ★★★★★★★★★★
    Member

    Office activities are non-repetitive and not worthy of a time study. The best that you can do for this is Work Sampling where you define the instance when an employee is working or idle.

    0
    February 12, 2007 at 3:39 am #151853

    Poke_Yoke
    ★★★★★★★★★★
    Participant

    pls. also email me the form.. ty, [email protected],
    this will help me a lot..

    0
    February 12, 2007 at 3:43 am #151854

    Poke_Yoke
    ★★★★★★★★★★
    Participant

    hey guys,
    Can you please send me a copy as well.
    Thanks,
    John
    [email protected]

    0
    February 15, 2007 at 5:02 pm #152063

    Nicoletti
    ★★★★★★★★★★
    Participant

    I would love it if you could email me a copy of your form.

    0
    February 24, 2007 at 2:55 pm #152396

    hasrin
    ★★★★★★★★★★
    Participant

    Sean – I would really appreciate if you could also email me a copy of the form/template.
    hasrin04yahoo.com.sg
    Thanks & Regards,
    Hasrin

    0
    March 14, 2007 at 3:22 pm #153306

    vs
    ★★★★★★★★★★
    Member

    Sean – can you also send me the template that you referenced was helpful in your lean six sigma projects.
    [email protected]

    0
    April 20, 2007 at 3:26 pm #155042

    KM
    ★★★★★★★★★★
    Participant

    Sean,
    I would also appreciate a copy of your template.
    kathysouthernprestige.com
    Thanks in advance.

    0
    April 25, 2007 at 3:11 am #155221

    Kiel Garcia
    ★★★★★★★★★★
    Participant

    Hi Sean,
    Can you also email me a copy? Thanks
     
    Hi Julie,
    There is a great form that I use for time studies in lean sigma projects. If you want a copy I can email it to you with a detail explaination on how it works. This will help you tremendously in mapping and looking at non-value & value added steps and eliminatiung or reducing the excessive time tasks in their job.
    Sean Stephan
    Lean Sigma MBB
    Advanced Industrial Solutions

    0
    April 25, 2007 at 3:16 am #155222

    Kiel Garcia
    ★★★★★★★★★★
    Participant

    Hi Sean,
    Can you send me a copy as well? My email add is [email protected]. Thanks

    0
    April 25, 2007 at 3:27 am #155223

    Scott Smith
    ★★★★★★★★★★
    Member

    Have you tried a combination of what they tell you they do and work sampling.  I deal with office ergonomic issues all the time and most people don’t have a clue how long they do certain activities. 
    From an expert witness side you can always follow them around.  That just takes too much time.
     
    Scot

    0
    June 1, 2007 at 6:01 pm #156830

    Justin
    ★★★★★★★★★★
    Participant

    Harjot-
    Can you please send me your Time Study Tool Excel [email protected] a bunch!Justin

    0
    June 11, 2007 at 9:04 pm #157275

    Harjot
    ★★★★★★★★★★
    Participant

    Justing, can I post the macro on isixsigma.com forum somehow? Is there a way – please advise, thanks.
    Regards,
    Harjot

    0
    June 13, 2007 at 3:51 pm #157390

    Justin
    ★★★★★★★★★★
    Participant

    Harjot-
    You could email me at [email protected] if that’s not a problem for you.Justin

    0
    June 25, 2007 at 10:10 am #157880

    S.Sridhar
    ★★★★★★★★★★
    Member

    Hi Harjot,
    Can u pls send the Macro to me too.
    Regards
    Sridhar([email protected])
     

    0
    June 25, 2007 at 7:25 pm #157902

    suryakiran
    ★★★★★★★★★★
    Member

    hi lenz
    could you please kindly forward that copy to my mail id aswell please.
    thanks in advance
    kiran

    0
    July 9, 2007 at 7:16 pm #158396

    Kristen
    ★★★★★★★★★★
    Participant

    Hey Sean, can you please email a copy of the time study form that you mention in this post? Thanks, Kristen
    [email protected]

    0
    July 25, 2007 at 2:43 pm #159052

    Arthur
    ★★★★★★★★★★
    Participant

    Sean could you please e-mail of copy of the time study form that is so popular?
    Thanks, Arthur
    [email protected]

    0
    July 31, 2007 at 1:07 pm #159318

    Jessica Torres
    ★★★★★★★★★★
    Participant

    Hi Sean:
     Can you please e-mail the form to me. Your help will be very appreciated. Thanks, Jessica

    0
    August 9, 2007 at 9:39 pm #159756

    a
    ★★★★★★★★★★
    Participant

    Hi Sean,
    Cud I have a copy of the form you mentioned. My email id is [email protected]
     
    Harjit,
    Would appreciate if I you send me the excel macro as well.
     
    Thanks a ton.

    0
    October 4, 2007 at 9:41 pm #162569

    Mares
    ★★★★★★★★★★
    Participant

    Hi I’m a prospective Black Belt in my company, and I’ve been asked to perform a time study to define the standard times to calculate the capability and efficiency of the site. you mentioned that stopwatch, cameras and other methods will yield a non-representative sample of times. Now I totally agree. But my question is, if you do this by plain observation again and again and learn about the process, when you face the statistical analysis to predict the resources needed to respond to trends, you need to have numbers…..where should I take them. Should I observe and go back to my desk and record approximately how much did the person spend in the transaction he did? Once I have learned the process? how can I conduct a time study without using the mentioned methods above that bias my data?
    Thanks in advance…..

    0
    October 10, 2007 at 8:01 pm #162927

    Arthur
    ★★★★★★★★★★
    Participant

    Adrian (and all others)
    I am a Supply Chain Engineer facing your same problem.  I plan to improve the current system by streamlining the purchasing department by 1. reducing non-value-added work (reducing time it takes to do lengthy, inefficient processes, making certain processes and filing systems electronic) and 2. improving the flow of information and material throughout the department.
    However, as we all know, in order to improve the process we must fully understand the current one.  And in order to make substantial quanititative improvements (time reductions) the current times must be measured. I have made a process map of the flow of the process in great detail, but am totally stuck now that I need to put numbers to these actions.  The process is terribly inconsistent when it comes to timing.  For example, a Purchase Order could take 30 minutes or 2 weeks to come back from a Supplier (because all of this depends on the Supplier) Are there other aspects to this process that I should be quantifying instead?
    Adrian, my only advice to you this far is to make a very detailed process map of the current flow (including every detail), analyze it and look at work that is considered nonvalue-added.  Concentrate on this nonvalue-added work, and quantify this. How? I don’t know and hope the others will help us out!
    Thanks everyone for help!

    0
    December 4, 2007 at 6:56 pm #165704

    Kasey
    ★★★★★★★★★★
    Participant

    I realize I’m reading this a couple of years later, but I would appreciate a copy of the time/work study form and instructions.
    My email is [email protected]

    0
    January 18, 2008 at 3:43 am #167392

    Brenda
    ★★★★★★★★★★
    Participant

    I would love to have a copy of the time study form you use. Can you send me a copy too?
    Thanks, Brenda

    0
    January 18, 2008 at 8:40 pm #167466

    Engine Lady
    ★★★★★★★★★★
    Participant

    Sean:  Could you also send me your time study tool?
    [email protected]
    Thank you,

    0
    January 18, 2008 at 9:46 pm #167470

    Ron
    ★★★★★★★★★★
    Member

    Video cameras are the most effective especially if theuy are hidden.
     
     

    0
    February 8, 2008 at 2:51 pm #168365

    John Fehler
    ★★★★★★★★★★
    Participant

    I would be interested if anyone has a time study sheet and/or form that they could send to me in digital format. I am beginning a time study on a mill-turn CNC machine here at work and I believe the existing forms are out of date. Please send file to [email protected]. Thanks in advance. John F.

    0
    February 8, 2008 at 2:53 pm #168366

    John Fehler
    ★★★★★★★★★★
    Participant

    Hello there. I would be interested in this time study file you mentioned. I have two WFL will-turn CNC machines I am about to start a time study on, and I feel our existing forms are out of date and/or inadequate. Please send the digital file to [email protected]. Thanks in advance!!!! John Fehler-Tooling Engineer.

    0
    February 14, 2008 at 3:49 pm #168589

    Katrina Fleharty
    ★★★★★★★★★★
    Participant

    I would also like a copy of the time study tool.  You can email it to me at [email protected].
     
    Thanks in advance.
    Katrina Fleharty

    0
    March 1, 2008 at 10:29 pm #169162

    d
    ★★★★★★★★★★
    Participant

    I need to conduct a Time Work Study. Would you forward any documents you have available?Thanks in advance.
    Pam

    0
    March 11, 2008 at 4:54 am #169502

    Gil
    ★★★★★★★★★★
    Participant

    Hi Sean,
    I am also interested in your form. Can you furnish me too?
    My e-mail is [email protected]
    Gil
     

    0
    March 11, 2008 at 2:39 pm #169526

    raiza
    ★★★★★★★★★★
    Participant

    could you please send the documents to me also.
    Thanks in advance,
     
    RR

    0
    May 11, 2008 at 11:06 pm #171892

    Dawn
    ★★★★★★★★★★
    Participant

    Hi, Sean.
    I am reading that you have a work time study form and interested. Would you please email me a copy at
    [email protected]
    Thanks!
    Dawn

    0
    May 16, 2008 at 1:48 am #172008

    howe
    ★★★★★★★★★★
    Participant

    can you e-mail me a copy of your time study
    at [email protected]
     
    Thanks alot

    0
    May 16, 2008 at 6:55 pm #172040

    bjb7521
    ★★★★★★★★★★
    Participant

    Again here… could you email me the macro?
     
    Thanks!
    [email protected]

    0
    May 20, 2008 at 3:39 am #172098

    Magritzer
    Participant

    Six Sigma is a new discovery for me. The resources and assistance offered are fabulous. I own an interconnect (voice/data structured wiring, telecommunications equip. etc.). The time study macro would be an excellent tool to further focus our organization. May I also request a copy? Please email it to [email protected],
    Lou

    0
    May 29, 2008 at 5:51 am #172330

    Hersey
    ★★★★★★★★★★
    Participant

    Hello, I’m also in the process of identifying our current procedure using this method.  I would really appreciate all the help I can get, could I also request a copy of the form?  My email is [email protected]. Thanks

    0
    June 2, 2008 at 1:54 pm #172480

    dbrill tharpe
    ★★★★★★★★★★
    Participant

    Would you please send me your time study form also?
     
    THANKS

    0
    June 10, 2008 at 4:43 am #172698

    tomas romancik
    ★★★★★★★★★★
    Member

    I would appreciate a copy too.  Please send to [email protected]
    Thak you very much! :)

    0
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