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  • #38257

    Issa
    Participant

    Are you denying that Deming’s 14 points are the basis for TQM? Are you denying that without the application of those 14 points there is no TQM?

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    #114320

    Ken Feldman
    Participant

    In your previous post you stated that “most of the tools” can be attributed to Dr. D.  Now you are talking about the 14 Points.  What is the premise of your argument?  Tools or 14 Points? 

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    #114322

    Issa
    Participant

    Let me straighten up what I meant.
    Dr. Deming did not invent TQM but his contribution to the field of quality cannot be discarded when we talk about TQM. When the US Navy started TQM, they actually integrated the teachings of Deming, Juran, Feigenbaum and Crosby.
    Even though DeMoivre and Gauss were not alive when Statistical Process Control was invented, we cannot say that there inventions have nothing to do with SPC.
    That’s all I was trying to say. I know you are a Ph.D. and way more knowledgeable than I am but I do not believe that it is fair to say that Deming is not relevant to TQM.
     

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    #114324

    Ken Feldman
    Participant

    You must also realize that I am toying with you a little.  In 1983 I had the good fortune of helping start a consulting organization closely aligned with Dr. Deming.  As many of the Posters know, Dr. Deming was on my Doctoral Committee.  Of course his contributions can not be ignored in the evolution of TQM and for that matter, Lean and Six Sigma.  His early work serves as the foundation for how American business seeks to apply quality principles.  If US organizations had more completely accepted his teachings we would be better off but they didn’t so we all have good jobs and will likely for a long time to come.

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