To RubberDude and Mike
October 1, 2004 at 6:10 pm #37063
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I did picked up your comments. And I am totally agree with that. So, up to now, what I understood is that students do not have quality control basic knowledge, so by showing them SS would cause confusion. Ok, to summarise this, I have series of questions I would like you two to answer (please!):
1) Is this mean that students (undergrat) is not a good place to start SS? Is this mean students has no chance to learn about Six Sigma?
2) If the answer is no, how would you suggest students to ‘acquire’ the knowledge of quality control? I was looking at Quality 101 offered by ASQ.org…is that help? To what certain extent?
3) And what about new employees, let’s say start working at GE, how does GE train SS to these new employees (which I would say the don’t have quality background)? If GE started by introduce them to quality basic, how do they specifically do this?
4) Assuming once quality basics has been earned, is SS a good extension of quality control? Or other methodologies?
5) Regardless about above questions and six sigma etc…, HOW would YOU (not shouting here, just to emphasis) make students to be a person that seeks high quality level (in term of less defects, not morally or ethically) in work force? I would prefer students to really know quality in term of ‘quatifiable’/actual improvements, not just textbook or concepts or definition or example.
Thank you so much.
Porpon0October 1, 2004 at 7:02 pm #108447
RubberDudeMember@RubberDude Include @RubberDude in your post and this person will
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My opinion (for what it’s worth…. about 2 cents)
My question back to you would be what degree are these students working towards?
1. Undergrad is a fine place to introduce SS, as long as you prerequisite the basics. Many GBs in the “real world” have less than college or HS educations.
2. For an introduction text, I might suggest several beginner’s books, including Beginner’s Guide to Quality in ManufacturingTedaldi, Scaglione, and Russotti available through ASQ. There are other texts available that may not have as much emphasis on manufacturing, but this one covers most of the basics.
3. I don’t know how GE does it, but if you read Mike’s post, you should see that his company did a wave of training without the basics, and the results were inferior to training done without basic training. New employees should be introduced to quality control basics, because they ARE quality control. If they own the process, they must control it. The days of “inspectors” roaming the production facility are gone.
4. SS, Deming, Taguchi, Juran, TQM, et al are all “good extensions of quality control.” There are many methodologies out there to choose from, but, as far as I’m concerned, they all have very similar goals and strategies. SS is probably the most focused and formalized program to date. The “tools” are still the same ones used for years and years.
5. Honestly, I don’t believe you can “make students to be a person that seeks high quality level…” any more than you can “make” them be ethical. All you can do is attempt to instill in them the importance of quality and value to ALL the stakeholders in a process.
Again, take this for what it’s worth. I’m sure others can and some will give you answers to these questions. Do your research outside of this forum as well. The internet forums are not always the most reliable places to gather information.
Hope this helps…..0
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