Hari,
I have been the implementation manager for SAP 3 times and I am now a global deployment manager for Six Sigma.
The key to both processes is behavioural change.
Both use fact based tools such as FMEA or process mapping to convince the relevant teams to adopt and follow new business processes. My advice for SAP and other ERP’s is to follow the standard templates, avoid workarounds and interfaces like the plague, and never accept “we are different” as a reason not to change behaviour. All processes work the same way, which is why SAP and Six Sigma can apply standard methodologies to improve all applications. It is our personal lens that creates the illusion that we are different. In fact processes do not care! We have to conform to the required inputs in order to achieve the predicted outputs?
Have fun
quorn
.
