Tools in Healthcare
- December 22, 2009 at 9:16 am #25819
Hi,I am currently handling a few healthcare processes and have been completely confused by the lack of trends or forecasts.There is a desperate need to improve the quality and reduce the deviation.Which statistical tool should be used in such cases where there’s more operator dependency than process dependency?I’d greatly appreciate any help from people who have experience in similar environments.Regards,Neo0January 4, 2010 at 2:04 am #62524
Eugene JacquescoleyParticipant@Eugene-Jacquescoley Include @Eugene-Jacquescoley in your post and this person will
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Hello and Happy New Year. Could you be more specific in the type of healthcare processes that require your due-diligence?
Eugene0January 9, 2010 at 9:10 pm #62530
demming – quality cannot be inspected into a product, it must be BUILT into the process. IMO, ‘Standard’ work is a big issue we face in healthcare, and much waste is obtained by inspecting again, and again, and again to make sure we get it right. Good luck in your project!0January 13, 2010 at 6:50 pm #62532
MundorffMember@Stratocaster Include @Stratocaster in your post and this person will
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When there is considerable variation based on “operator dependency” (e.g., cost per case by surgeon, c-section rate by obstetrician), we have had good feedback representing such situations with error bar charts (based on mean and standard deviation) and box-and-whisker diagrams (based on median and quartiles).0January 14, 2010 at 5:37 am #62533
Hi All,Wishes for a Happy and Prosperous New Year to all of you and your loved ones :)Thank you for your responses and apologies for the delay from my end.Stratocastor : Thank you for the tip. I will use the tools and revert with my findings.AA : When you commented on getting much waste by inspecting over and over again, did you mean that multiple checks are necessary for these processes?Eugene : Thank you for your interest, I deal with processes which have long learning curves. Some of them are as complex as understanding the prescriptions and analysing trends. And some are basic data capture processes. But all have a high degree of tacit knowledge which is lost in case someone decides to resign.Regards,Neo0
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