Why Do Businesses Not Use TQM?
February 27, 2017 at 12:05 am #55613
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TQM is a vast concept where the defects can be reduced and customer satisfaction is improved. Why does companies fail to follow TQM principles in their practice? Is it the resistance? or cost? or TQM is not that effective?0February 27, 2017 at 6:22 am #200703
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