iSixSigma

TQM

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  • #38235

    Henry Kamara
    Participant

    My name is Henry Kamara, MSc student (Management of Quality Excellence).  I have being following your various contributions on the topic TQM versus six Sigma. However, many researchers have noted that most organisations do failed in the implementation of TQM. Please  comments on the following: “TQM is just the figment of some academic’s imagination.  It is almost impossible to define, let alone implement.”
    Thanks

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    #114195

    Ken Feldman
    Participant

    What is the prize for anwering the question?  In any case, the answers are No it is not a figment, No, it is not impossible to define and No, it is not impossible to implement.  Now just fill in a few thoughts and you have the makings for your Master’s thesis.  Good luck.

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    #114196

    Gutierrez
    Participant

    It is impossible to define and implement TQM  when you deal with people that call themselves consultans n experts in this area and dont even know who Deming was.  

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    #114197

    Habib
    Participant

    Henry Kamara, if you are from Senegal or Gambia, Shoot me an e-mail [email protected]

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    #114198

    Ken Feldman
    Participant

    Deming had nothing to do with TQM.  He never heard of the phrase.  TQM and later TQL were acronyms developed by the Navy.  Your comment makes no sense but if you want to expound a little further, possibly it will.

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    #114199

    Issa
    Participant

    Alex, you do not know how right you are until you start to work with some of them. TQM failed not because it was not a good methodology but because some people did not know what it was about and failed to implement it properly. I worked for a company that had the same problem with its so called “Six Sigma Black Belt”. A company that has less than 1000 employees and about 7 “Six Sigma Black Belts” and it failed horribly because none of them could define standard deviation.

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    #114200

    Issa
    Participant

    Hey Darth,
    I hate to disagree with you but even though Deming did not coin the concept of TQM, most of the tools used by TQM can be traced to him. And for the sake fairness, we must acknowledge his contribution to TQM and even Six Sigma. After all Six Sigma has not really invented all the tools it uses. I just makes the best use of them.

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    #114201

    Ken Feldman
    Participant

    Please describe specifically what tools that you think can be traced to Deming and its use in TQM. You indicate that “most of the tools used by TQM can be traced to him”.  I am curious as to what you think they are. 

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    #122302

    stelios
    Member

    Hellohis  Henry,
    my name is stelios and i am in a MSc in Qualiy Excellence in Leicester . As i can see we have coomon interests as my assighment is exactly the same with yours. Please let me know if you can provide me some information about this ubject.
    Thank you,
    stelios

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    #122317

    Niraj Goyal
    Participant

    Hello,
    In my view Quality Change Movements have evolved, morphed into one another, drawn from each other and built some techniques that are new.
    Dening clearly enunciated some concepts that the japanese used and evolved TQM. he was an inspiration to them – read ‘What is TQC” by Kaouru Ishikawa, one of the pioneers of TQM in Japan. What toole were common. TQM did not invent everything – it took concepts and made a powerful working movement in Japan. In the inital rise of industries in japan around the 1980s TQM was one of the main ingredients. The same book enunciates this clearly. A lot of the tools and techniques were there, some were developed, refined and collated into ve very powerful change method that was eminently suited to japanese culture. Companies like Toyota continue to work with a TQM philosophy and the Toyota prodiction system evolved from JIT is one of the components of TQM 
    A number of companies tried this in US and japan pulled ahead in several areas with unbeatable combination of cost and quality in the 1980s. A few succeeded, quite a few failed. One of the reasons in my view was cultural – there could be other reasons.  
    In US Six Sigma evolved out of the failure of TQM in many companies – picked a lot of ideas from TQM amd added and developed many more and modified it for success in the US and similar environments.
    There are enough case studies available to show that a number of the tools used by SS were used in TQM and a number of tools used in TQM were used before TQM and in many other techiniques …… and so on.
    It is a bit like Einstien put forward the concept of relativity but in developing it he used a lot of knowledge developed before his theory came out.
    Niraj  
     

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