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Training Green Belts

Six Sigma – iSixSigma Forums Old Forums General Training Green Belts

This topic contains 7 replies, has 6 voices, and was last updated by  annon 12 years, 3 months ago.

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  • #47405

    Scott
    Member

    I am a certified Black Belt and Quality Engineer with many years of experience.  I have recently been tasked with developing an internal training program for Six Sigma Green Belts at my company. 
    Any suggestions as to what this training curriculum should entail would be greatly appreciated.  Anyone have any experiencing in developing an internal training program for Green belts?

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    #158020

    accrington
    Participant

    You can print a copy of the ASQ SSGB Body of Knowledge off from asq.org
    Good Luck!

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    #158022

    qualitycolorado
    Participant

    Rick, Good morning!
     
    What are the expecations for the Green Belts?  Will they be part time or full time?  Will they be leading Projects?
     
    Does your company have any Six Sigma training (like, a 1-day intro course) that these GB candidates would have already been through?
     
    Best regards,
    QualityColorado

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    #158025

    Scott
    Member

    QualityColorado,
    Thanks for the prompt response.  We currently do not have any Six Sigma training or even a formal program, yet.  The way things typically work around here is that we develop programs at the grass roots level (lean, six sigma, KPI metrics, etc.).  Once we demonstrate the value of these programs, then other groups jump on board.  I know, it’s upside-down, but it is the reality here. 
    Given that this is the case, the Green Belts will be part-time.  Leading projects?  Not sure.  But, it is probably a possibility for those individuals with the right aptitude.
    I have the ASQ BoK, but was looking for suggestions and insights.
    Thanks again.

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    #158027

    Helper
    Participant

    Hi Rick,
    Is your working environment a manufacturing or services one?
    Helper

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    #158028

    qualitycolorado
    Participant

    Rick,
     
    I will give it some more thought.  In the meanwhile: 
     
    One place for ideas are the various “open courseware” offerings about  Six Sigma (and related topics, like Lean and statistics) — you could look at the structure of these courses, and fashion yours from this.
     
    Are you familiar with open courseware offerings, like this one about “Lean Six Sigma” from the Massachusetts Institute of Technology (MIT):
    http://ocw.mit.edu/OcwWeb/Engineering-Systems-Division/ESD-60Summer-2004/CourseHome/
     
     
    Best regards,
    QualityColorado
     

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    #158029

    Erik L
    Participant

    Rick,
     
    This is the epitome of an ‘it depends’ answer.  I can give you some general advice for the GB program.  The caveat would, of course be, the culture of the organization.  Is it a technically heavy company?  Is it more human touch? Are you interested in true variation reduction, velocity of the product/service through your core processes, or both? Will you be using Excel Macros or a dedicated program like Minitab or JMP?  How much time can you dedicate to training?  Etc…etc…This is my opinion, but any program should have the following content as core material:
     

    Project Chartering
    Thought Process Mapping (TPM)
    VOC and CTQ flowdown
    Various iterations of Process Mapping (SIPOC, Detailed, VSM)
    Basic Stat, Graphical tools (Pareto, histogram, box plot, run charts), Fishbone, 5Why’s
    Intro to MSA
    Intro to Capability
    Intro to Sampling and Power
    Intro to Hypothesis Testing
    Intro to Regression/DOE/Model building
    FMEA/Fault Tree Analysis
    Solution Selection Matrix/Pugh Concept Selection Matrix
    Control Plan
    Intro to Control Charts
     
    This would, of course, need to be supplemented by the mentoring BBs/MBBs and/or develop deep dive material that explores further tool-specific applications.  While I love the more analytical sections of the tool set, you really need to look at it from a practical perspective.  Are they really going to need/understand/apply it?  9 times out of 10 the answer is going to be no.  The TPM would be an ideal springboard for the mentor and Belt to have discussions when more analytical tools may be applicable and/or scenarios where lean/DMADV-specific tools may be appropriate.  Additionally, try to make it as experiential as possible for the Belts.  Splicing an all-inclusive exercise, like application of the catapult, is a good idea to tie training content to a ‘hands-on’ exercise.  Projects rarely keep pace with the velocity of the training program-so having breakouts that give them time to apply to their respective projects is typically NVA past the Define phase.  Good luck with the program…
     
    Regards,
    Erik

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    #158035

    annon
    Participant

    It is a basic project management question to me:  What is the scope, timeline, and resource level for your training wave?  From here, you can start to build an outline for your program. 
    I have always felt there is just way too much drinking from a firehouse for GBs….I think teaching to a pocket sized memory jogger is a good idea…you can always supplement with a strong reading list…this provides you with a manageable breadth of material and a readily available reference for the GB, as well as a deep reference pool for those who are motivated to learn more.   I prefer retention over exposure in this case.  Good luck.  

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