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Transfer Rate at call centers

Six Sigma – iSixSigma Forums Operations Call Centers Transfer Rate at call centers

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  • #53793

    d
    Participant

    Hi All,

    I was wondering if you know what the industry standards are for transfer rates in a call center.

    Thanks,
    Pam

    0
    #191458

    Andrew Banks
    Participant

    64Kbps

    Sorry, couldn’t help myself…

    0
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