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Waivers – Deviations – Responsiblity?

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  • #49623

    Dennis
    Participant

    Hi,
    I am a CSSBB and a Quality Manager for a small division of a big defense contractor.
    We are doing new project work for one of our prime contractors.  The Program Manager has been completing customer specific Disposition Action Reports for the new program.  These take a lot of time and he wants to turn them over to Quality.
    I have been at my current company for 3 years, but I seem to remember that it is sort of a conflict of interest for the Quality Department to fill out waivers…
    What do others do?  Is it common for the Quality Department to complete waivers?

    Regards,
    Dennis

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    #169815

    Ron
    Member

    Waivers and Deviations are normally the responsibility of the Quality Department. I have been in the Defense business for many yyears and it is the trust that Quality brings and the discipline that we don’t process discrepant parts without customer aproval that makes it work.
     

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    #169816

    Ron
    Member

    Waivers and Deviations are normally the responsibility of the Quality Department. I have been in the Defense business for many yyears and it is the trust that Quality brings and the discipline that we don’t process discrepant parts without customer aproval that makes it work.
     

    0
    #169820

    Heebeegeebee BB
    Participant

    In our Environment, the Waiver/Deviation process is owned/managed by Supply Chain.   The Buyer coordinates input from: Contracts, Quality, Ops, Program Office, Engineering and the Customer.   The process is usually done as a collaborative effort, leveraging data.   Once approved, the Buyer flows the approval both up and down the integrated Supply chain.

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    #169827

    Vallee
    Participant

    Aside from who is accountable to complete waivers, who is accountable to reduce the number of waivers needed?

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