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What is a 8D process

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  • #28831

    Bobby
    Participant

    What is a 8D process and what is its normal application in industry?
     
    appreciate a lot

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    #72404

    Kelly Maidman
    Participant

    The 8D process is Ford motor Company’s spin on a formalized, systematic approach to Continuous Improvement. It’s not terribly innovative, but it is interesting and useful.

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    #72405

    ROSS
    Member

    Try clicking on the “By Keyword” link to the right of this message. Then type “8d” (without the quotes) into the search box. You’ll run across a slew of older messages on this topic that may be useful.Cheers,Tony

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    #72410

    Jim deVries
    Participant

    Bobby,
    the simplest way to look at Global 8D’s is that it is a process that helps address special causes and normally delivers quick fixes.  It however, does not measure the process in detail like Six Sigma.  Six Sigma is based on measuring the system and letting the data talk while Global 8D’s is more of Qualitative approach.  Six Sigma quantitative approach attacks both special and common cause variation.
    Cheers!
    Jim

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    #72423

    Marc Richardson
    Participant

    The 8D Process was primarily developed by Ford to provide a standardized problem solvin methodology to its suppliers. The input to the process is a customer complaint, hence, it lacks the Define phase and many of the data gathering, prioritization and standardization tools of the DMAIC process. For the record, the 8 D’s or Disciplines, are
    1) Select the Team
    2) Define the Problem
    3) Contain the Problem
    4) Detemine the Root Cause
    5) Determine the Corrective Action
    6) Implement the Corrective Action
    7) Apply Preventive Action
    8) Congratulate the Team
    Marc Richardson
    Sr. Q.A. Engineer

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    #72456

    Mike Carnell
    Participant

    At the risk of turning this into who did what. 8D is Kemper Trego stuff. Been around a long time.

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    #72477

    Eileen Beachell
    Participant

    Not really. It is just the opposite. The 8D problem solving is not a spin on continuous improvement. You couldn’t be more wrong.
    The 8Ds were a stand alone strategy to try to understand why Ford still had some chronic problems associated with their product. Many other efforts were in place to address the continous improvement by reduction of variation. Senior executives – led by Louis Ross (head of North American operations) were frustrated and tired of seeing the same problem over and over again after they believed they had “solved” it. This approach was intended to focus on these chronic product problems and address the management systems that had failed.
    There were no other problem solving/ci strategies that were around in 1986 that addressed what the 8Ds have done.
    Eileen Beachell
    Quality Disciplines
     

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