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What tools to use when

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  • #41879

    Black Belt Boy
    Participant

    Does anyone have know what tools to use in what situations for a project? When is fishbone, process map sufficient? Or when is a DOE or other deeper analysis needed?

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    #131825

    Ken Feldman
    Participant

    Proof again that Intelligent Design is flawed and that there are defects in all designs.  If this is posted by a Black Belt then somebody needs to get a refund.

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    #131826

    Jered Horn
    Participant

    My first reaction…
    What the heck kind of question is that!?!?
    Knowing what tools to use, when, is what Six Sigma training is all about.  Greenbelt training covers the basics of this.
    It’s interesting that you ask the question, though.  All the tools we use, as Greenbelts/Blackbelts/Master Blackbelts, are not Six Sigma exclusive tools.  How, and when, and to what extent to use them most effectively IS pretty much exclusive to Six Sigma.  So, apparently as you’ve discovered, knowing that fishbone, process map, DOE, etc. exist isn’t enough.
    That’s why we have the Six Sigma methodology, training, certification, and all that stuff.
    Sorry I didn’t answer your question.  I’d need a projector, a flip chart, markers, break-out sessions, and at least 40 classroom hours of your time to get started.

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    #131828

    Jered Horn
    Participant

    Darth…you beat me by mere seconds.  And you got to the point in much fewer words than I did.

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    #131829

    Ken Feldman
    Participant

    I’m much older and more experienced and have leaned out the nasty retort process.  Plus Stan is my mentor and hero.

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    #131831

    Joe BB
    Participant

    “Stan is my mentor and hero.”????????????????
    Hummmm!

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    #131832

    Seth
    Member

    This is actually a very common question asked by new Green Belts and Black Belts.  The training can be an overwhelming experience and the examples in training usually look nothing like the real world when you dive into your first project.  You may want to consider looking at tools that provide a consistent flow of information from one tool to the next to help you work through your projects.  Check out http://www.SigmaFlow.com for some ideas and download the free software trial.  Even if you only use the free trial it may help you understand how all the data is connected in your project.  Good luck.

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    #131835

    Joe BB
    Participant

    This is not a commonly asked question by anyone with a bit of common sense, let alone someone who has been through a six sigma training. I hate to agree with Darth but I have to.

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    #131836

    Peppe
    Participant

    Is it possible that any writers or SixSigma trainers have yet published a “Six Sigma what-if decison tree pocket guide” ?
    Could be an idea
    Rgs, Peppe

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    #131837

    Ken Theriot
    Participant

    Wow.  I would hate to be a member of a team led by some of this group!  I seem to recall a little something in the project management section of the ASQ CSSBB BOK about beneficial team behavior, and I don’t remember “attacking and be-littling someone who speaks up and asks a question” as in that section.  Huh, must’ve missed it.
    Ken T.

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    #131840

    jediblackbelt
    Participant

    Even though I agree that this question is basically odd for anybody that has had any of the training I will try to give some response.  I figure by now you have been beaten down enough. 
    Use the tools where you need them.  I have seen projects completed at the MSA level because we found our process was fine, but the gaging and inspection was nowhere near accurate.  Work the project until you find the solution that you need.  Let the tools guide your actions Black Belt Boy. 
    Use what you need to use and don’t use what you don’t need.  No need to do a full factorial 3 level-4 factor DOE when you can get the results you need to by changing the gage.
    Take a refresher course and ask more questions might help as well.  Also another poster through out there a prop for a program.  Another group I would suggest is Promontory Management Group and their QuickSigma program.  Never used it, but have seen a demo and they were my Master BB’s.  Great group of guys.
    Good luck.  Stay in school.

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    #131841

    Robert Butler
    Participant

      Please excuse this hijacking of a thread but I’ve only seen your last name once along time ago and I just have to ask – is there any chance you are related to a Theriot who served aboard the USS Wm. M. Wood (DD-715) back in the early ’70’s?

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    #131842

    Ken Theriot
    Participant

    No Robert.  No relation.  There are more of us out there than you might imagine:).
    Ken Theriot

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    #131847

    melvin
    Participant

    Ken,
    What is your email address?

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    #131851

    Ken Theriot
    Participant

    Bob,
    [email protected]
    Ken T.

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    #131854

    Mikel
    Member

    Joe, I’ve been praying for you and it appears there is hope for you.

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    #131855

    Flying Sigma Circus
    Participant

    Whatever happened to running a project during your training, supported by concurrent one-on-one mentoring by the instructor / MBB? “Learning” in the classroom and then trying it on your own is a classic setup for failure.

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    #131884

    Black Belt Boy
    Participant

    Seth,
    Thanks for the help.
    My black belt training was not as thorough as I had hoped, plus I’ve been out of it for 2 years. My projects were really more lean, so I didn’t use DOE, multi-vari, etc. I knew more than my Master Black Belt did. I had to correct him alot in the training.
    Darth,  You seem to be a typical black belt – too much time on your hands so you beat down others on chat boards, but I appreciate your truth. You must have been expertly trained.

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    #131889

    Jered Horn
    Participant

    Hmmm.  I guess there are inferior Six Sigma training programs out there.  Never would’ve thunk it.
    Six Sigma Boy,
    I’m sorry you had a less-than-ideal black belt training experience.  And being away from Six Sigma for a couple years does make your question a little more reasonable.
    There are several tools out there (such as the software Seth mentioned) that can help you.  I don’t know them all, but I would think a Google search or a thorough search on iSixSigma.com would yield several useful options for you.
    Good luck!

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    #131906

    Mr IAM
    Participant

    Yikes!  This has been a nasty thread to read.  Actually, I think this is a fairly common question – although as Darth has said, it shouldn’t be.
    The tool you use should be determined by the problem you are trying to solve.  For that matter, the problem you are trying to solve should also determine the method that you use to solve it!  Although some folks will use DMAIC for every situation, I don’t think that is wise.
    I think the issue with your question is that it is never the “tool that is sufficient”… it is solving the problem that is sufficient.  Use the tools that you believe will help you solve the problem the fastest based upon your knowledge, training etc…
    My 2 cents… – Cheers!

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    #131922

    Darth’s Grandmother
    Participant

    For  simple  Processes you  may  use  the  basic  7  quality tools,for  the  complicated (design…etc) you  may  use DOE,FMEA…etc

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