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Would appreciate guidance around connecting maturity levels and cost of poor quality

Six Sigma – iSixSigma Forums Industries Healthcare Would appreciate guidance around connecting maturity levels and cost of poor quality

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #53418

    Groll
    Participant

    I am looking for some data that says… at level 1, 2, 3, 4 or 5 (on the CMM maturity matrix) e.g.: X level of maturity usually runs at X percent waste for the health insurance industry. or the banking industry…

    Thanks

    Randy

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    #190347

    tarker
    Member

    Health professionals, government and many other groups trying to improve the quality of healthcare. You also have to ensure you and your family receives the best quality care possible. Quality and safety of health care when examining the themes and ideas, as well as clinical monitoring and management practices and research relating to both inform the debate and focusing on real benefits for patients.

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    #190365

    Vasekar
    Participant

    I have no data.Intutitively CMM 5 Level would mean highly matured and integrated
    Quality Systems (probably candidate for Highest Quality/Excellence Award like -malcolm Baldridge) and COPQ at 10-15 % of the revenue.COPQ are very High in Healthcare and connecting with CMM may not be adequate.
    Banking Industry probably has more IT Security Risks and will need case specific analysis.
    You may try developing corelation between Process Sigma and COPQ. Thanks.

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    #190378

    Strayer
    Participant

    The data you’re looking for are not available. You can find some experiential data at the Software Engineering Institute website http://www.sei.cmu.edu where various organizations have shared the improvements realized through raising their capability maturity level. Use these as examples. Appraisal only measures the level of compliance with the CMMI framework of good practices. It does not measure results. Sharing of actual results is voluntary, and so is revelation of the appraised CMMI level.

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