iSixSigma

Hmm… Which Deployment Model?

I spent the Wednesday afternoon in the Deployment Models breakout session with Bob Crescenzi, from NewPage, Pam Cagle from Wal-Mart, and Stephen Turnipseed from Chevron.

Each company is deploying Six Sigma with a different approach. Bob Crescenzi made a great point kicking off the discussions. He said, “There is no vanilla deployment.” Top-down, middle-out, or grassroots, I think they all serve Rocky Road at some point!

The most compelling story to me is that of Wal-mart. Pam said they started in February 2007 with no money, no resources, and no curriculum. They developed a training curriculum in-house, piloted it in Canada.

“Our responsibility as LSS Leaders is to develop associates,” she said. Although Lean Six Sigma is gaining traction at Wal-mart, it is still only used on the corporate level. It hasn’t been introduced at the store level yet. So don’t expect Six Sigma service from those associates just quite yet :)

The biggest takeaway here is that deployment models abound. There is no one, two or three ways to deploy Six Sigma. It’s been said time and time again that top-down deployments are most successful, but that just depends on what your definition of success is.

Comments 2

  1. Karen Bothe

    My question in regards to deployment is to how to staff for the deployment redources. What ratio is used for number of MBB and BB to population total of an organization? Or is the ratio calculated by dollar as opposed to population count?

    I appreciate the feedback and thank you in advance.

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  2. Ralf Wrana, Six Sigma Deployment Leader, MBB

    This is a wonderful question and entirely depends on the size and type of the organization.
    I have summarized a few examples from Kodak, AlliedSignal / Honeywell and a smaller start-up:

    http://www.ralfwrana.com/id14.html

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