Category: Consumer Products

What is Quality Control (QC)? Quality control (QC) is a product-oriented approach to quality to ensure that products or services meet specified quality requirements and standards. Quality control focuses on inspection and testing to verify that a product is safe and effective after production. It is often viewed as a process of detection versus prevention. […]

The marketing departments of businesses have been looking to the field of psychology for many years to determine how to best understand the habits of consumers. One theory that is utilized is attribution theory. Attribution theory dates back to the 1950s but has continued to be a touchstone for businesses to understand how to best […]

Roughly a year ago, plastics company PolyOne Corp., located near Cleveland, Ohio, USA, was flirting with bankruptcy. Saddled with high rising material and energy costs, excess inventory problems, production delays, and the crippling global economic downturn, PolyOne looked to a bleak 2009 after suffering $273 million in losses in 2008. In February of this year, […]

We’ve all heard the stories of rock stars and their chemical dependencies…now it looks like The Martin Guitar Company has picked up the habit too. The world-class acoustic guitar company has recently become dependent on Air Products and Chemicals… to teach them their ways of Continuous Improvement. Dave Rosendale, the Global Director of Continuous Improvement at […]

I read a very cool article in BusinessWeek yesterday called The Making of…a LEGO. (Brought to my attention via Slashdot.) While the article doesn’t actually talk about Six Sigma it does tell us a little about the manufacturing process of the LEGO bricks: “The bricks are so meticulously made that the company claims that out […]

Newell Rubbermaid, famous for their storage containers and Sharpie pens, launched the Newell Operational Excellence program in 2002 to reduce costs, inventory and lead times, and to improve service and quality levels. The 2004 Annual Report sums up the Newell Operational Excellence program to date: “It is critical to have a process for achieving cost […]

The Consumer Products industry sector containsa wide array of industries: Apparel, Home Equipment and Furnishings, Household and Personal Products, Textiles, Tobacco, Toys and Sporting Goods. Listed below are Fortune 1000 companies in these industries (broadly labeled “Consumer Products”) that are using Six Sigma. 3M Alberto-Culver Clorox Colgate-Palmolive Estée Lauder Kimberly-Clark Masco Newell Rubbermaid Procter & […]