Dictionary

1

•  1-Sample Sign Test

2

•  2-Sample t-Test

3

•  3P

5

•  5 Why's

•  5C

•  5Ps

•  5S

•  5Z

6

•  6 Ms

•  6W

7

•  7 QC Tools

•  7 Wastes of Lean

8

•  8 D Process

•  8 Wastes of Lean

A

•  A-square

•  Acceptable Quality Level - AQL

•  Acceptance Number

•  Accessory Planning

•  Accountability

•  Accuracy

•  Active Data

•  Activity Based Costing (ABC)

•  Affinity Diagram

•  Agile

•  Alias

•  Alpha Risk

•  Alternative Hypothesis (Ha)

•  Analysis Of Variance (ANOVA)

•  Analytic Hierarchy Process (AHP)

•  Analytical Modeling

•  Anderson-Darling Normality Test

•  ANOVA

•  Appraisal Cost

•  APQP

•  ARMI

•  Artisan Process

•  Assignable Cause

•  Attribute Data

•  Attribution Theory

•  Audit

•  Authority

•  Autocorrelation

•  Automated Process

•  Availability

•  Average Incoming Quality

•  Average Outgoing Quality

B

•  B10 life

•  Back-Date

•  Balanced Experiment

•  Balanced Scorecard

•  Baldrige, Malcolm

•  Bar Chart

•  Bartlett Test

•  Baseline

•  Baselining

•  BAU

•  Benchmarking

•  Best Practice

•  Beta Risk

•  BIA - Business Impact Analysis

•  Bias

•  Big 'Q'

•  Bimodal Distribution

•  Binomial Distribution

•  Binomial Random Variable

•  Black Belt

•  Black Noise

•  Blended Learning

•  Blocking

•  Box-Cox Transformation

•  Boxplot

•  BPMS

•  Brainstorming

•  Breakthrough Improvement

•  Buffer

•  Bug

•  Business Metric

•  Business Process Quality Management

•  Business Requirements

•  Business Risk Management (BRM)

•  Business Value Added

C

•  C-Level

•  Calibration

•  CAP

•  CAPA

•  Capability

•  Capability Analysis

•  Capacity

•  CAR (Corrective Action Report)

•  Cause

•  Cause and Effect Diagram

•  CBR

•  CCR

•  Center

•  Center Points

•  Central Limit Theorem

•  Central Tendency

•  Certified Six Sigma Black Belt - CSSBB

•  Chaku Chaku

•  Champion

•  Change Agent

•  Change Management

•  Characteristic

•  Charter

•  Check Sheet

•  Chi Square Test

•  Circumstance

•  Clean Point

•  Cmk

•  CMM

•  COC

•  Coefficient of Variation

•  Common Cause

•  Common Cause Variation

•  Communication

•  Competitive Advantage

•  CONC

•  Concept Engineering

•  Concomitant Variable

•  Condition

•  Confidenc?e Level

•  Confidence Band (Or Interval)

•  Confidence Interval

•  Confirmation

•  Confounding

•  Consequential Metrics

•  Consumers Risk

•  Containment

•  Contingency Table

•  Continuous

•  Continuous Data

•  Continuous Improvement (CI)

•  Control

•  Control Chart

•  Control Limits

•  Control Plan

•  Convert DPMO/Sigma To Cpk

•  Copc

•  COPIS

•  COPQ

•  COQ

•  Correction

•  Correction versus Corrective Action

•  Corrective Action

•  Correlation

•  Correlation Coefficient (r)

•  Cost Model

•  Cost Of Conformance

•  Cost Of Non-Conformance

•  Cost of Poor Quality - COPQ

•  Cost Of Quality

•  Cost Target

•  Covariate

•  Cp

•  Cpk

•  Critical Element

•  Critical to Customer - CTC

•  Critical To Quality - CTQ

•  CRM

•  CSM

•  Current Reality Tree

•  Customer

•  Customer Focus

•  Customer Requirements

•  Cusum Chart

•  Cycle Time

D

•  D-MAGICS

•  Dashboard

•  Dashboard Examples

•  Data

•  Datsu Chaku

•  Datsu-Chaku

•  Decision Rights Owner

•  Defect

•  Defective

•  Defects (%)

•  Defects Per Million Opportunities - DPMO

•  Defects Per Unit - DPU

•  Definition of Quality

•  Degree of Freedom

•  Deming Cycle, PDCA

•  Deming's 14 Points

•  Dependent Variable

•  Descriptive statistics

•  Design for Six Sigma - DFSS

•  Design of Experiments - DOE

•  Design Risk Assessment

•  Detectable Effect Size

•  DF (degrees of freedom)

•  DFMEA

•  Directive

•  Discrete Data

•  Dispersion

•  Distribution

•  DMADV

•  DMAIC

•  DMEDI

•  Document

•  DOE

•  DOTWIMP

•  Douglass Index

•  DPO

•  DPU

•  Drift

•  Dunnett's (1-way ANOVA)

•  DVP&PV

E

•  ECO

•  ECR

•  Effect

•  Efficacy

•  Efficiency

•  ELT

•  Empirical Rule

•  Empowerment

•  Encryption

•  Enlistment

•  Entitlement

•  Entry Criteria

•  ERP

•  Erroneous

•  Error

•  Error (Type I)

•  Error (Type II)

•  Error Cause Removal

•  Error Mode Effects Analysis

•  ESER

•  EWMA

•  Exit Criteria

F

•  F test

•  F-Chart

•  F-value (ANOVA)

•  Facilitate

•  Factor

•  Fagan Style Software Inspection

•  Failure Mode and Effects Analysis (FMEA)

•  FAST

•  FCE

•  Fenwick-vanKoesveld Test

•  FIFO

•  Financial Metrics

•  First Time Yield - FTY

•  FISH

•  Fishbone

•  Fisher's (1-way ANOVA)

•  Fits

•  Fitted value

•  Flowchart

•  FMEA

•  FMVSS

•  FOCUS - PDCA

•  Force Field Analysis

•  Form / Format

•  Fractional Factorial DOE

•  Frequency Plot

•  Full factorial DOE

G

•  Gage R&R

•  Gantt Chart

•  Gap Analysis

•  Gating

•  GCI

•  Gemba

•  Genchi Gembutsu

•  General Linear Model

•  Glenday Sieve (GS)

•  Global definition of 'Quality'

•  Globalization

•  Goal

•  Goodman-Kruskal Gamma

•  GQTS

•  Green Belt

•  GRPI

•  Gwilliam Motivational Model

H

•  Hanedashi

•  Hard Savings

•  Hawthorn Effect

•  Heijunka

•  Hidden Factory, The

•  Histogram

•  Homegeneity of variance

•  Hoshin Kanri

•  House of Quality

•  Hyper Micro Process map

•  Hypothesis Testing

I

•  I-MR chart

•  I-P-O

•  I-TRIZ

•  ICT

•  Ideation Brainstorming

•  IDOV

•  In-Control

•  Includes/Excludes

•  Incoming Goods Inspection

•  Independent Variable

•  Indirect Cost

•  Inferential Statistics

•  Inspection

•  Inspection Plan

•  Instant Pudding

•  Intangible benefits

•  Interaction

•  Interactional Data

•  Interquartile Range

•  Interrelationship digraph

•  IQR

•  Ishikawa, Ichiro

•  ISO 9000 Series of Standards

•  ITIL

J

•  Jack in the Box

•  Jidoka

•  Just In Time (JIT) Manufacturing

K

•  Kaikaku

•  Kaizen

•  Kaizen Blitz

•  Kaizen Event

•  Kanban

•  Kano Analysis

•  Kaplan-Meier

•  Kappa

•  KBC

•  KBI and KBR

•  Kirkpatrick Model of Evaluation

•  KISS

•  KJ

•  KPI

•  KPIV

•  KPOV

•  Kruskal-Wallis

•  Kurtosis

L

•  L1 Spreadsheet

•  L2 Spreadsheet

•  LCL

•  Lead Time

•  Lean Level of Buffering (LLB)

•  Lean Manufacturing

•  Leptokurtic Distribution

•  Level of Buffering

•  Levels

•  LIFO

•  Likert Scale

•  Linear Relationship

•  Linearity

•  Little's Law

•  Lot

•  Low Hanging Fruit

•  LSL

•  LTPD

•  Lurking Variable

M

•  Machine Capability Index

•  Main Effect

•  Malcolm Baldrige National Quality Award

•  Mallows Statistic (C-p)

•  Management

•  Management by Knowledge

•  Mann-Whitney

•  Master Black Belt

•  Mean

•  Measurement System Analysis – MSA

•  Measures Of Variation

•  Median

•  MEDIC

•  Metricationist

•  Metrics

•  Mid rank

•  Minford

•  MODAPTS

•  Mode

•  Moods Median

•  MPS

•  MRP

•  MSA

•  MTBF

•  MTTR

•  Muda

•  Multi-Vari Chart

•  Multicolinearity

•  Multiple Regression

•  MURA

•  MURI

N

•  Natural Tolerances

•  Network Diagram

•  Noise

•  Nominal

•  Nominal Data

•  Nominal Group Technique

•  Non-Conformity

•  Non-Parametric

•  Non-parametric Test

•  Normal Distribution

•  Normal Probability

•  Normality test

•  Normsinv

•  Null Hypothesis (Ho)

O

•  O.C.T. - Operation Cost Target

•  O.E.E.

•  O.E.M.

•  O'Brien Effect

•  Objective Evidence

•  OCAP

•  OEE

•  One Piece Flow

•  Operational Cost

•  Operational Definition

•  Operations Process

•  Opportunity

•  Opportunity Creation

•  Optimization

•  Ordinal Data

•  Ordinal Data Type

•  OSHA

•  Outlier

•  Output

•  Ownership

P

•  P-Value

•  Paired T Test

•  Pareto

•  Passion for Action - PFA

•  Passive Data

•  Paynter Chart

•  PDPC

•  PDSA

•  Pearson's Correlation

•  Percent of tolerance

•  PFMEA

•  Pi

•  Platykurtic Distribution

•  PMP

•  PMTS

•  Poisson Distribution

•  Poka-yoke

•  Pooled Standard Deviation

•  Population

•  Population Defect Rate

•  Positive Correlation

•  PPAP

•  Ppk

•  PPM

•  PPS

•  Practice

•  Precision

•  Prediction Band (or Prediction Interval)

•  Prevention cost

•  Preventive Action

•  Price Recovery

•  Primary Metrics

•  Probability

•  Probability of Defect

•  Procedures

•  Process

•  Process Acceptance Certificate

•  Process Baseline

•  Process Capability

•  Process Capability Index

•  Process Control

•  Process Control Plan

•  Process Cycle Efficiency (PCE)

•  Process Design Requirements

•  Process Entitlement

•  Process Indicator

•  Process Instance

•  Process Management

•  Process Maturity

•  Process Measurables

•  Process Owner

•  Process Performance Management

•  Process Stability

•  Process Window Index (PWI)

•  Producers Risk

•  Product

•  Productivity

•  Productivity Target

•  Profession

•  Project Nomination

•  Project Process

•  Project Return on Investment (ROI)

•  Project Scope

•  Project Selection

•  PSO

•  PSW

•  PTC

•  Pugh Matrix

•  Pull System

Q

•  Q1

•  Q3

•  QAS

•  QCM

•  QFD

•  QOS

•  QPR

•  QS-9000

•  Qualitative Data

•  Quality

•  QUALITY - DEFINITION

•  Quality Assurance

•  Quality Attribute

•  Quality Control

•  Quality Dictionary

•  Quality Function Deployment

•  Quality Improvement

•  Quality Management

•  Quality Procrastination

•  Quality Record

•  Quality Target

•  Quantifiers

•  Quantitative data

•  Quantitative Variable

•  Queuing Theory

•  Quorum

R

•  R

•  R-Square

•  R-Square Adjusted

•  Radar Chart

•  Radian

•  Random Sample

•  Random Sampling

•  Random Variation

•  Randomization

•  Range

•  Rare Event SPC

•  Ratchet Device

•  Rational Subgroup

•  RBI

•  RBM

•  RCFA

•  Red X

•  Reengineering

•  Regression

•  Reliability

•  Repeatability

•  Replicates

•  Replication

•  Reproducibility

•  Residual

•  Resolution

•  Response

•  Responsibility

•  Result Measurables

•  Return on Investment - ROI

•  Rework

•  Robust

•  Robust Process

•  Robustness

•  Rolled Throughput Yield - RTY

•  RONA

•  Root Cause

•  Root Cause Analysis

•  RPN

•  RQL

•  Run Chart

•  Run Rate

•  Runs Test

S

•  S-hat Model

•  S.M.A.R.T.

•  S.M.A.R.T.E.R

•  Sample

•  Sample Size Calc.

•  Sampling

•  Saturated Design

•  SCAMPER

•  Scatter Plot

•  Scatterplot

•  Scope

•  Scorecard

•  SCOT analysis

•  Screening DOE

•  Segmentation

•  Sensitivity

•  Ship Date

•  Short-Run SPC

•  Sigma

•  Sigma Level

•  Simple Linear Regression

•  SIPOC

•  Six Sigma

•  Six Sigma Strategy

•  Skewness

•  SMED

•  Soft Savings

•  Software Inspection

•  Software Inspection Plan

•  Spaghetti Diagram

•  Span

•  Special Cause

•  Special Cause Variation

•  Specification

•  Spread

•  SREA

•  SS Process Report

•  SS Product Report

•  SSBOK

•  Stability

•  Stable Process

•  Stakeholder

•  Stakeholder Analysis

•  Standard Deviation

•  Standard Operating Sheet (SOS)

•  Standard Order

•  Standard Work

•  Standardized Residual

•  Statistic

•  Statistical Process Control (SPC)

•  Statistical Significance

•  Statistical Thinking

•  Statistics

•  Stem and Leaf Plot

•  Strategic Planning

•  Stratification

•  Sub-Group

•  Subgrouping

•  Subject Matter

•  Subject Matter Expert - SME

•  Subjective Rating and Ranking

•  Sufficiency

•  Supply Chain Management

•  SWOT Analysis

•  System Audit

•  System of Profound Knowledge - SoPK

•  Systems Engineering

•  Systems Thinking

T

•  t Statistic

•  t Test

•  T-test

•  Taguchi Method

•  Takt Time

•  TAT

•  TEAM

•  Team Capacity

•  Team Leader

•  Telecosm

•  Theory of constraints (TOC)

•  Thought Process Map - TMAP

•  Throughput

•  THULLA

•  Time Value Map

•  Tolerance Range

•  Tollgate

•  Total Observed Variation

•  Total Prob of Defect

•  Total Quality Management

•  Toyota Production System (TPS)

•  TPM

•  TQM

•  Transfer Function Y=f(X)

•  Transformations

•  Tree Diagram

•  Trend Analysis

•  Trend Charts

•  Tribal Knowledge

•  Trimmed Mean

•  Trivial many

•  TRIZ

•  Tukey's (1-way ANOVA)

•  TVM

•  Type I Error

•  Type II Error

U

•  U Chart

•  UCL

•  Unbiased Statistic

•  Unexplained Variation (S)

•  Unintended Consequences

•  Unit

•  Univariate

•  USL

V

•  Value

•  Value Stream

•  Value Stream Mapping

•  Value-Added

•  Variable

•  Variable Data

•  Variance

•  Variance Inflation Factor

•  Variation

•  Variation (Common Cause)

•  Variation (Special Cause)

•  Visual Controls

•  Vital Few

•  Voice Of the Business (VOB)

•  Voice Of the Customer (VOC)

•  Voice Of the Employee (VOE)

•  Voice Of The Process (VOP)

•  VQD

W

•  Warning Limits

•  Waste

•  WBT

•  Web Chart(tm)

•  Whisker

•  White Noise

•  Wilcoxon Rank Sum Test

•  Work Cell

•  Work in Process (WIP)

•  World-Class Quality

X

•  X

•  X Bar

•  X-Bar and R Charts

Y

•  Y

•  Y=f(X)

•  Yellow Belt - YB

•  Yield

Z

•  Z

•  Z bench

•  Z lt

•  Z Score

•  Z Shift

•  Z st

•  Zadj

•  Zero Defects