Definition of Cost of Conformance (COC):« Back to Glossary Index
A component of the cost of quality (COQ) for a work product. Cost of conformance is the total cost of ensuring that a product is of good Quality. It includes costs of quality assurance activities such as standards, training and processes; and costs of quality control activities such as reviews, audits, inspections and testing.
COC represents an organisation’s investment in the quality of its products.
Contrast cost of non-conformance.« Back to Dictionary Index