Definition of Passion for Action (PFA):
Passion for Action is the outward expression of highly motivated professionals dedicated to the improvement of quality in all aspects of service and manufacturing companies. PFA is a characteristic of highly successful companies as it permeates all activities at all levels of the business culture. An organization containing PFA will develop an enterprise-wide current that continuously pulls the organization to its next performance level. The concept was coined by organizational change agent Consultant Rick Carangelo.