I can’t help but wonder if banking and finance has an administrative concept equal or similar to lean process strategic planning.

As accounting goes I suspect that efficiency, correct mathematical computation and balanced accounts all are considered important and of value to the banking customer. But what is the value added to high or irresponsible risk?

Certainly the possible return is always measured against the potential risk, but if all investment were guaranteed by some umbrella organization then we all would be in the banking business.

Seems very clear that lean thinking, customer value and reduction of waste is missing in the deliberations of some companies in the finance industry. Maybe they could learn something from the manufacturing industry?

Just a thought.

About the Author